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Rehabilitation of Homeless
People in Bangalore
CHLP-Fellowship Final Report-2022-2023
In collaboration with-
Community and Health Learning Program-CHLP
Project Smile Trust
Ajim Premji Foundation
Page-1
CHLP
Rehabilitation of Homeless
People in Bangalore
Report
May 2022 to January 2023
Mentor: Kathikeyan K.
Shahrukh Khan
Fellow, Community Health and Learning
Program
By Shahrukh Khan
CHLP 2022-2023
Bangalore
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CHLP
Table of Content
1.
2.
Acknowledgements
Introduction
3.
Why did I join the Fellowship?
4.
Learning Obejective
5.
Reflections on use of the LMS
6.
My Favourite Modules - (A to N)
7.
Life during COVID-19
8.
Mentorship process and Reflections
9.
10.
Take away from CHLP
Part - B
11.
Rehabilitation of Homless People in Bangalore
12
The Community felt need
13
The Stakeholders
14.
How can you Help?
15.
Shelter homes in Bnagalore run by State Government
16.
Galary
Annexure
By Shahrukh Khan
CHLP 2022-2023
Bangalore
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CHLP
1. Acknowledgements
Before I joined this fellowship, there were many roads traversed; innumerable decisions
made; many hurdles crossed; difficulties negotiated; some falls along the way; but
eventual victory. Through it all, there was a constant companion and guiding light. To
Him, is my first offer of gratitude.
It is almost impossible to list the number of people who have contributed to my rich
experiences and learning during the fellowship. One common factor among all of them
was their willingness to give without expecting anything in return. I am indeed blessed
to have come across such wonderful people. A big thank you to all of them!
Karthikeyan K, Janelle De’Sa, Uma Chaitanya, Radhika Kaulgud, Dr. Thelma Narayan
and Dr. Ravi Narayan, were the pillars around which this fellowship revolved. Their
availability and readiness to go to any lengths to help us in our exploration of community
health made the experience all the more worthwhile. The CHLP team including the
entire office team contributed to our learning and made our time at CHC a pleasurable
one. Mr.Karthikeyan my mentor, requires special thanks for his complete trust in me and
for helping me to work to the best of my abilities.
I would like to thank Project Smile Trust and Ajim Premji Philanthropy Foundation
(APPF) supporting this dynamic and unstructured program, which aims to provide a
dignified life for Bangalore's homeless people. My association with Project Smile Trust is
from 2018 as a sponsor for my events.
My big support: Sr.Zahra Akhtar and Karthik who were super supportive in all phrase of
this program. During the fellowship I also got to know SOCHARA and many fellow
colleagues of my batch, without all their support, I could not have made it through.
Thanks to all of them.
By Shahrukh Khan
CHLP 2022-2023
Bangalore
Page-4
CHLP
2. Introduction
The journey started with a question by my friend at an event: What is CHLP?
Hello, this is Shahrukh. A quick intro about myself: I have completed my bachelor's
degree from St. Joseph’s College in Bangalore. I have always been associated with
many social groups in Bengaluru, as the institute from which I graduated always sowed
the seed of community support. I have not found my other half yet, so I was able to find
my own nonprofit to contribute a small share back to society, especially to the most
deprived. This organization was founded by the last benchers of my batch.
I am associated with many non-profits and social group in the city and was introduced to
the CHLP program by a co-worker, and it all started from here! Since my early college
days we group of friends always wanted to give back to the society and help the most
vulnerable and marginalized communities. I have lead projects such as empowering and
skilling the women, women hygiene drive, Student empowerment, COIVD early
symptoms screening, Employment for youth etc.,
Currently I am heading the Human Resources Department for Project Smile Trust along
with my professional career as Global Training and Talent Manager at WPO Pvt Ltd. I
know it sounds bit confusing but that is me- super busy guy. I was thrust into
experiencing life firsthand at a very young age due to my position as the family's oldest
child and the lack of education on my side. I took on family responsibilities after my
father passed away when I was 12 years old.
It is difficult to separate one’s life experiences from a specific time period, as it is
intrinsically linked to one’s past. As I sit down to document my experiences during the
community health fellowship, I see that it is going to make sense only when I include my
past experiences, orientation and elaborate on certain decisions I took. This is even
truer in the case of community health, since community health is an approach or a
perspective that is linked to a person’s values, beliefs and orientation in life.
By Shahrukh Khan
CHLP 2022-2023
Bangalore
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CHLP
3. Why did I join the fellowship?
Community Health Learning Program attracted me because of the vast, deep and
enlighten experience I would gain through this fellowship. Being associated with people
at ground zero and facing reality, I always indeed want to explore every aspect of
community health.
SOCHARA is also one of the reasons to take up this fellowship as it gives immense
pleasure to be a part of legacy in Community Health sector.
My fellowship at CHLP started on 4th May, 2022. Prior to this fellowship programme on
community health, I had absolutely no idea on what is community health or plainly
speaking what health activism was all about, until I met Karthik (CPHE, Sochara) last
year. Of course, community health is no rocket science that only Einteins could
understand. I had vague ideas on how health care system ought to be such as health
care means both preventive & curative aspects going hand in hand, health care has to
be demystified, medicalization of health should stop, appropriate technology was the
answer not the mindless introduction of new technology, health care must be a service
not a commodity, privatization & capitalist led globalization were responsible for the
current crisis in health care, Public financing & control of health care was the key to
answering this crisis & re-orientation towards society.
Along with my ongoing responsibilities as a social worker, my intent for joining the
fellowship program was to broaden the spectrum of my knowledge and exposure to our
current state of community health and its grey areas.
My 5 year experience of working in a corporate company in Bangalore literally left me
disgusted with the corporate system. It could probably have been described as scenes in
Harry Potter, where your every move was monitored, how you behaved with others,
disapproval of dissent during debates, psychological games played just to expose your
inner thoughts & use this against you whenever convenient, threats of termination as
ways ofsilencing & make sure one may never speak up or is afraid to speak up against
the company.
By Shahrukh Khan
CHLP 2022-2023
Bangalore
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CHLP
All through my education was no where related to social work and work in the
development sphere, but I have been able to relate my beliefs with my work and
vice-versa.They have fed into each other and influenced each other deeply. My
experience till now has taught me that, as social beings we have a responsibility towards
each other. When we fail in that responsibility, there is disharmony, discord, misery and
an increasing gap between people. This can be reduced by collectively fighting for
equity and justice. The collective fight has to be based on love – a love that rises over
human differences and egos. Love is the cord that binds together humankind and one
can share this love only when one has experienced it themselves. For me, experiencing
this love and sharing it with others is true worship.
I would definitely one day take community as my full term employment and try to explore
as much as possible and the support we could provide to the communities.
There are a variety of ways to take up community health. Here are a few: 1. Take up
volunteer work with an organization that focuses on community health. Examples
include health clinics, health education programs, and community health initiatives. 2.
Become a health educator in your community. This can include teaching classes on
nutrition and exercise, or providing health screenings and referrals. 3. Become a health
advocate. This can include advocating for access to healthcare, or working to address
health disparities in your community. 4. Become involved in health policy or research.
You can join local or national organizations that are working to improve health outcomes
in your community. 5. Invest in community health programs. Donate money or resources
to organizations that are working to improve the health of your community. 6. Educate
yourself and others on the importance of community health. Share information with your
family, friends, and neighbors about the importance of staying healthy and preventing
disease.
By Shahrukh Khan
CHLP 2022-2023
Bangalore
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4. Learning Objectives
Yes, Indeed
One thing I have understood “Medicine and politics cannot and should not be kept apart” -1992
This was a lifetime experience and no doubt about the exposure I got in terms NGO functioning
and deep knowledge of Public Health. how we can handle projects and stay focused on our
plans. This learning program helped me to understand the power of teamwork and
self-persistence.
Main objective for the next 8 months was to explore on issues related to health from a
socio-economic & a political perspective or 'Politics of Health’. Which will help in better
understanding of Homless People.
Learning Objective:
-
The primary determinants of disease are mainly economic and social and therefore its
remedies must also be economic and social
To get an in-depth understanding of Community Health to support the homless people in
Bangalore.
As mentioned above we cannot separate Government benefits from People.
Health programs and Government should work together for better results.
“Health is a social, economic and political issue and above all a fundamental Human
Right.
The goal of health for all can only be reached through a fully democratic process. It must
be a program of health by the people
Methodology ➔ Reading relevant materials available on issues such as globalization, liberalization,
privatization, govt, policies in relation to health & other influencing factors, contributing to
my understanding on 'Politics of Health'.
➔ To develop a critical understanding of the People's Health Charter. Identify issues taken
up in Karnataka & follow up on what actions have been taken till now
➔ Meeting key informants & organisations involved in the relevant issues & what actions
have C been taken
➔ Attending meetings relevant to the topic& get insights into the issue
➔ Field visit, if feasible & critical
By Shahrukh Khan
CHLP 2022-2023
Bangalore
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Learning from modules and how I applied the learning in my work:
Health is a political struggle and it becomes even more difficult when it comes to “Homeless People in
the City”.
Conscientization and political action led by the people is one of the key approaches
“Struggle for a people oriented health service system became a component of wider struggle of the
masses against exploitation and oppression” …. Health service development is thus-
A socio-cultural process
-
A political process
Homelessness is a major issue in cities around the world, and it is increasingly becoming a
problem in urban areas. Homeless people face a wide range of health challenges – from
mental health issues and substance abuse, to physical health problems caused by
inadequate nutrition and lack of access to healthcare.
In order to address the health needs of homeless people, it is necessary to address the
underlying causes of homelessness. These include poverty and inequality, lack of affordable
housing, and lack of access to education and jobs. Political action is needed to create
policies that ensure that homeless people receive the support and resources they need to
access healthcare, housing, and other basic services.
Local governments can also play a role in addressing the health needs of homeless people.
This can include providing outreach and health services to homeless people, as well as
providing supportive housing and other services to help them become more self-sufficient.
Additionally, local governments can advocate for increased funding and resources for
homeless services, and support initiatives that promote housing stability and access to
healthcare.
Finally, it is important to remember that homelessness is a complex issue, and that there is no
one-size-fits-all solution. It is important to continue to work together to find creative,
collaborative solutions that meet the needs of all members of the homeless community.
By Shahrukh Khan
CHLP 2022-2023
Bangalore
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CHLP
5. Learning from modules and how I applied the learning in my work. Reflections on use of the LMS,
videos and participation in live online sessions.
I had the opportunity to take part in a CHLP fellowship, which was focused on how to become a
more effective leader. The workshop was incredibly helpful, as it provided me with a lot of
practical advice and tools that I could apply to my project.
One thing I learned was the importance of communication. As a leader, it is important to be able
to effectively articulate my ideas and explain them clearly. Chlp taught me how to do this by
breaking down big ideas into smaller and more manageable steps. This has helped me to be
more precise and articulate when I explain things to my team.
I also learned about the importance of understanding different perspectives. In order to be an
effective leader, I need to be able to understand the views of those around me. CHLP taught me
how to do this by listening actively, asking questions and allowing people to express their
opinions without judgement.
This has allowed me to gain deeper insights into my colleagues and better understand their
needs and objectives. Finally, I learned about the importance of feedback. CHLP taught me how
to give constructive feedback in a way that is effective, genuine and positive. This has allowed
me to be more open and candid with my team and ensure that they are aware of what they have
done well and where they can improve.
Overall, the CHLP was an incredibly valuable experience and has helped me to become a
more effective personlity. I am now better equipped to communicate, understand different
perspectives and provide constructive feedback. I am confident that the skills I have learned will
allow me to become an even better leader, and I am excited to continue to develop and hone
my skills.
By Shahrukh Khan
CHLP 2022-2023
Bangalore
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CHLP
6. Some modules which I changed my way of thinking and made me to look the world differently:
A. Health Movements, Social Movements and Social Change
B. Mental Health
C. Proposal writing and Fundraising
D. Project Management
E. Child Health
F. Globalisation and Health
G. Communication for Health
H. Health Technology and Innovation
I. Palliative Care
J. Community Health Action Initiatives
K. Women’s Health
L. Food And Nutrition
M. Understanding Voluntary Health Sector
N. Comprehensive Primary Health Care (CPHC)
A. Health Movements, Social Movements and Social Change
➡️
Health movements, social movements, and social change are interconnected concepts that refer to how
people come together to advocate for changes in the social structure and healthcare system. Health
movements are organized groups of people who work towards improving the health of the community by
addressing issues of health equity, access to care, and quality of care. Examples of health movements
include the American Cancer Society, the National Alliance on Mental Illness, and the National Council
of La Raza.
➡️
Social movements are broader than health movements and involve large numbers of people working
to bring about social change. Social change is the process of transforming society, its culture, and its
institutions. Examples of social movements include the civil rights movement, the feminist movement,
and the environmental movement.
➡️
Health movements, social movements, and social change are all connected. Social movements can
lead to health movements, as when a social movement like the civil rights movement leads to health
movements like the Black Lives Matter movement. Social change can also be a result of health
movements, as when health movements lead to changes in the health care system and access to care.
➡️
Ultimately, health movements, social movements, and social change are connected in that they all
work towards creating a more equitable and just society. By working together, these movements can
create real, lasting changes that benefit everyone.
By Shahrukh Khan
CHLP 2022-2023
Bangalore
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CHLP
B. Mental Helath
Mental health refers to a person's overall psychological well-being. It encompasses a
wide range of conditions and disorders that can affect a person's mood, thinking, and
behavior. Some common examples of mental health conditions include anxiety disorders,
depression, and schizophrenia.
Mental health is important for overall well-being and can impact a person's daily life,
relationships, and ability to function. Mental health conditions can also lead to physical
health problems if left untreated.
Risk factors for mental health conditions include genetics, life experiences (such as
trauma or abuse), and lifestyle factors (such as stress or lack of social support).Treatment
for mental health conditions can include therapy, medication, and lifestyle changes.
Therapy can include cognitive-behavioral therapy, which helps a person identify and
change negative thought patterns, or talk therapy, which can help a person process their
feelings and experiences. Medications, such as antidepressants, can help regulate mood
and reduce symptoms of certain conditions. Lifestyle changes, such as exercise and stress
management techniques, can also help improve mental health.
It's also important for individuals to have access to mental health services and support.
This may include seeing a mental health professional, joining a support group, or
utilizing employee assistance programs.
A few causes for mental health problems?
♦ childhood abuse,
♦ trauma,
♦ neglect.
♦ social isolation
♦ loneliness.
♦ experiencing discrimination and stigma
♦ Including racism.
♦ Social disadvantage,
♦ Poverty or debt.
♦ Bereavement (losing someone close to you)
♦ Severe or long-term stress.
♦ Having a long-term physical health condition. causes mental health problems?
By Shahrukh Khan
CHLP 2022-2023
Bangalore
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CHLP
7. How was a balance between work, life and the CHLP maintained?
Life during the COVID-19 pandemic has been challenging for many people worldwide. The virus, which
was first identified in Wuhan, China in 2019, quickly spread to become a global pandemic, leading to
widespread lockdowns and disruptions to daily life.
Many people have faced job loss and financial difficulties, while others have struggled with isolation and
mental health issues. Schools and businesses have closed, and travel has been severely restricted.
To slow the spread of the virus, governments around the world have implemented a variety of measures,
including lockdowns, social distancing guidelines, and mask mandates. These measures have been
successful in slowing the spread of the virus, but have also had a significant impact on the economy and
people's daily lives.
Despite the challenges, people have also found ways to adapt and support one another. Communities have
come together to support local businesses, and people have turned to technology to stay connected with
loved ones.
The pandemic has also highlighted the importance of healthcare and essential workers, who have been
working tirelessly to keep us safe and healthy. Vaccines have been developed and distributed to help bring
an end to the pandemic.
Overall, the COVID-19 pandemic has been a difficult and trying time for many people, but it has also
brought out the best in humanity as we come together to support one another and work towards a common
goal.
Balancing work and personal life can be challenging for many people, especially during the COVID-19
pandemic, which has led to widespread remote work and other changes to daily life.
One of the key challenges of balancing work and personal life is finding a way to separate the two. With
remote work, it can be difficult to "clock out" at the end of the day, as the boundaries between work and
home blur. To help with this, it can be helpful to establish a routine and set specific work hours, as well as
creating a dedicated workspace in the home.
Another important aspect of balancing work and personal life is setting priorities and managing time
effectively. This can involve creating a schedule, breaking down tasks into smaller, manageable chunks,
and learning to say "no" to non-essential tasks.
It's also important to make time for self-care and personal activities. This can include things like exercise,
hobbies, and spending time with family and friends. Taking breaks throughout the day, and taking time off
when needed, can also help to prevent burnout and maintain a healthy work-life balance.
By Shahrukh Khan
CHLP 2022-2023
Bangalore
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CHLP
It's also important to communicate your needs and set boundaries with your employer and colleagues.
Being open and honest about your needs, such as taking time off for family responsibilities or setting
clear boundaries for when you are available for work, can help you to maintain a healthy work-life
balance.
Ultimately, balancing work and personal life is a personal journey, and what works for one person may
not work for another. It's important to find the best balance for you and be flexible, as life and work
situations can change.
Managing a project during the COVID-19 pandemic can be challenging due to the various disruptions and
changes caused by the virus. Some of the key challenges include:
Communication: With a remote workforce, it's important to have clear and consistent communication
channels to ensure everyone is on the same page. This can include regular team meetings, video
conferencing, and instant messaging.Remote work: With many employees working from home, it can be
harder to stay connected and collaborate effectively. This can make it more difficult to share information,
provide feedback, and coordinate tasks.
Productivity: With employees working from home, it can be more challenging to ensure everyone is
staying productive and on task. It's important to set clear goals and expectations, and to provide the
necessary support and resources to help employees stay focused.
Adaptability: The pandemic has brought about many unexpected changes and challenges, and it's
important for project managers to be able to adapt and pivot as needed. This may involve re-evaluating
project goals and timelines, as well as finding new ways to achieve them.Managing uncertainty: The
pandemic has created a lot of uncertainty, and it can be challenging to plan and make decisions when the
future is so uncertain. In such scenarios, it's important to focus on what you can control and to be
prepared to adjust plans as circumstances change.
To manage a project successfully during the pandemic, it's important to be proactive and flexible, to
communicate clearly and effectively, and to put measures in place to ensure the well-being of the team.
It's also important to involve the team in decision making, to be transparent about changes and challenges,
and to be open to feedback and suggestions.
NGO work during Pandemic
The COVID-19 pandemic has had a significant impact on NGO projects, both in terms of the delivery of
services and the fundraising efforts needed to support them.
One of the main challenges faced by NGOs during the pandemic has been the disruption of service
delivery. Many NGOs have had to adapt their programs and services to meet the needs of communities
affected by the virus, such as providing food assistance, emergency healthcare, and mental health support.
Additionally, many NGOs have had to switch to remote or virtual service delivery, which can be less
effective than in-person services, especially for vulnerable populations.
By Shahrukh Khan
CHLP 2022-2023
Bangalore
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CHLP
Another major challenge has been fundraising. With many individuals and organizations facing financial
hardship, NGOs have seen a decline in donations and grants, making it harder to secure the funding they
need to continue their work. Additionally, many fundraising events and activities have been cancelled or
postponed, which has also impacted their fundraising efforts.The pandemic has also made it harder for
NGOs to travel and work in the field, which can be a crucial component of their work. This has made it
harder for NGOs to monitor and evaluate their programs, as well as to build relationships with local
partners and communities.
Despite these challenges, many NGOs have been able to continue their work and support communities
affected by the pandemic. This has been achieved through innovation, collaboration, and the willingness
to adapt to new circumstances. NGOs have been able to leverage technology to continue their work, and
also have been able to partner with other organizations to reach more people in need.
Overall, the COVID-19 pandemic has presented significant challenges for NGOs, but it has also
highlighted the importance of their work and the need for continued support for their efforts.
8. Mentorship process and Reflections
It’s coming straight form the heart
❤️
A mentorship process is a relationship between a mentor and mentee, in which the mentor provides
guidance, advice, and support to the mentee in order to help them achieve their goals and develop their
skills. It can take place in a variety of settings, such as in the workplace, in education, or in community
organizations.
Reflections, on the other hand, refer to the act of thinking about and evaluating one's own experiences and
learning. In a mentorship context, reflections may include thoughts and insights on what was learned
during the mentorship, what worked well and what didn't, and how the mentee plans to apply their
newfound knowledge and skills in the future.
KARTHIKEYAN Associate Director - Academics SOCHARA-SOPHEA
The person who backed us with every bit of information as silly as it could be. He never turned us away
empty handed. This sort of personality is rare to find in this world. Though he was not my direct mentor
but he didn’t leave any stone unturned to support me in drafting this report.
He is an asset to the organization and a humble human being. As a mentor, Karthik possesses a number of
positive qualities that make him an effective leader. He is a great communicator, able to clearly convey
goals, expectations and instructions to his team. He is a good listener and responsive to the ideas,
concerns and feedback of his team members. He provides guidance, support and mentorship to his team
members, helping them to grow both professionally and personally. Additionally, he is a good
problem-solver and decision maker, able to handle challenges and obstacles that arise during a project.
Overall, Karthik is a strong and effective leader who is able to inspire and motivate his fellow mates to
work together towards a common goal.
By Shahrukh Khan
CHLP 2022-2023
Bangalore
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10.Take away from CHLP and Looking Ahead- Where do I go from here?
I.
II.
III.
The skills and knowledge gained through the program have been invaluable in my
professional development.
The program provided a great opportunity to network and connect with industry
professionals.
The hands-on experience and real-world projects helped me to better understand and apply
the concepts learned in class.
IV.
CHLP has giving me a different approach to look at things, the way this programme was
designed and executed was amazing. Each module was an exception by itself , we had
qualified experienced facilitators who were extremely compatible and made learning so
interesting and easy that our sessions always went over time. All our quires and questions
were answered and given in detailing we never expected.
V.
We had a great team of co learners and fellows which bonded really well and helped each
other in whatever way they could. each person I interacted with were outstanding and an
example by themselves, each one out here is so talented and experienced , it was amazing
to know about them and the work done by them. sometimes listening to their stories or
discussions I used to be in awe that people like this also exist in today’s world.
VI.
CHLP- SOCHARA has taught me to learn values, knowledge, attitudes and skills that are
required for community based public health actions requires an alternative teaching
learning methodology{PEDAGOGY}. It calls for great experimental and group/
community based learning self-directed learning and learning through
study-reflection-action cycles.
I plan to utilize the skills and knowledge gained in the program to advance in my career.
I will continue to maintain connections with the professionals I met through the program
for potential future opportunities.
I will continue to stay informed and educated in my field through continuing education
and professional development opportunities.
VII.
VIII.
IX.
Develop a critical mass of community health practitioners cum activists with scholarship,
competence and commitment to work towards Homeless People in he City :-The SOPHEA Vision.
Along term process!!!!
By Shahrukh Khan
CHLP 2022-2023
Bangalore
Page-16
CHLP
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I started my career as a helper for a Lawyer way back in 2009 while I was still in
School. It was in the year 2011 that I realized it was not only me but more children are
facing the financial crunch.
That’s where it all started to suppor with whatever I could to the society.
Came across many vulnerable sector of the society which was alarming for me to start
awareness on EDUCATION one of the powerful tool to survive in the society.
My fight is for the Homless for a dignified life to live in the society which has to go hand
in hand with Government.
My focus has always been to provide sustainable relief and holistic development for
communities with an aim to empower them, so they can break the vicious cycle of
poverty and become contributing members of the society and nation at large. Over the
last two years, It has been overwhelming beneficial as I got better practical exposure to
the current status of community health in our society during Covid-19 pandemic.
As a public health worker my goal in community-focused care will be to enhance
healthcare services and patient outcomes in targeted populations. By applying public
health theory on a local, personalized level, community I would like to cater services to a
specific demographic and bring a sense of wellness to communities that would otherwise
lack proper access to care.
I also would like to engage in community health and identify how variables related to
socioeconomic status — such as income levels, nutrition, crime, and other resources —
impact people and also determine how the community’s medical and educational
resources contribute to people lifestyles and improvements
To develop some of the basic skills required or at least be able to recognize what skills
are required and the develop on them and improvise it. thus, finally I may be able to
decide how to pursue my career further and in depth and what field.
Will definitely stay in touch with SOCHARA and look for guidance from them at every
step , last but not the least would like to thank each and everyone out here a few I have
mentioned:- Dr. Ravi Narayan, Dr.Thelma, Dr. Prithvish, Dr. Denis Xavier, Guru,
Prasanna, Suresh, Chander, Janelle Fernndes, Radhika, Karthik, Uma Chaitanya,
Maria ,Mallesh, Ranjeetha.
By Shahrukh Khan
CHLP 2022-2023
Bangalore
Page-17
CHLP
PART - B
Rehabilitation of Homeless People in Banglaore
Summary:
As a Program Co-ordinator and Head of Human Resources working with an non-profit
organization, my focus has been to provide immediate sustainable relief to ensure a better quality
of life for destitutes within the existing framework of the law. Understanding the role more as a
facilitator than a provider.
Although it is not brought into the light that the government has provided shelter homes facilities
for the development of the homeless, a serious fallacy is to be noted, is that these people are not
given enough information to stay, the project will enable them to access these facilities at
government shelter homes and integrate them back in the society such that they do not fall back
into the same vicious circl. Most states in India criminalize beggary to banish “destitutes” from the
streets to state run “homes.” This criminalization coupled with a lack of rehabilitation further
marginalizes beggars and also destitutes, as the homeless and indigents are often mistaken as beggars.
Project Smile Trust in association with APPF challenges and transforms such perceptions on the part of
the public and the state and its institutions, by focusing on the circumstances that led to destitution and
designs appropriate action.
The New Idea
Having seen the inside of state-run “homes,” we witnessed not only the inhumane conditions
within which they reside, but also recognized a larger social universe of citizens—one that
highlighted their differences. With the mentally-ill, aged, and homeless alongside beggars, he
realized there were no mechanisms to determine the differing situations through which one
reached a state of destitution, nor to help formulate appropriate action. By separating their
identities and circumstances, We unravels multiple solutions to ensure they are accorded basic
human rights and are reintegrated into society.
We Bangaloreans the identities of destitutes and throws light on their contexts, to transform
existing perceptions of beggars and destitutes that lead to a uniform label and institutional
responses. We put in place processes and builds collaborations that equip institutions to
effectively respond. Through non-confrontational approach and strategy of “positive
engagement,” has moved state and non-state institutions to empathize and assume different roles
in creating community spaces (instead of institutional spaces) and integrate destitutes. For
instance, through his partnership with citizen organizations (COs), hospitals and beggar homes,
we has ensured that the mentally ill are provided care and the aged are sent to old-age homes
instead of “beggar homes.” We also organized an Employers Collective comprising employers
from the informal sector to testify for their employees who have been wrongly arrested and
employ other destitutes. Using “homes” as his entry point, We looks at life-patterns, alternatives,
and support systems available for the destitute. We have built partnerships with various COs and
By Shahrukh Khan
CHLP 2022-2023
Bangalore
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government institutions, redeploying existing resources to better diagnose and treat citizens
labeled as destitutes.
Rather than create parallel systems, we believe in realigning and equipping existing institutions
to effectively address problems that lead to destitution. Over the last five years, we have
convinced the Bangalore Shelter homes to transform their perceptions and adopt various
processes that address the human rights of destitutes: Access to counseling, legal representation,
vocational training, employment, healthcare, sanitation, identity proof, and means to reconnect
with their families. We are also building an alliance of COs, policymakers, and police to
advocate for the repeal of anti-poor legislation and push for affirmative action to protect and
rehabilitate destitutes.
The Problem
Beggary is largely a phenomenon of urban India and has seen a phenomenal rise over the last
few years. However, under the laws of twenty states and two union territories, begging in public
spaces is punishable with up to ten years of detention. Anti-begging laws assume that individuals
freely choose idleness and that idleness is a potential path to criminality. But unlike other
criminal acts, beggary is typically the outcome of abject poverty rather than choice. The
criminalization of a condition rather than an act, further victimizes the impoverished by
subjecting them to state brutality and placing constraints on their liberty.
Under this law, officials from the social welfare department (assisted by the police) conduct raids
to arbitrarily pick up beggars who are then tried in a special beggars’ court and, if convicted, sent
to a “certified institution” or beggar home. There are over 300,000 beggars in Mumbai, 75,000 in
Kolkata, 60,000 in Delhi and 56,000 in Bangalore. However, mistakes abound in a country
where the line that separates beggars from those destitute is getting slimmer, and 78 million in
India are homeless. Often those who look unkempt and miserable, like rickshaw operators,
waiters and other daily wage laborers, also live on the streets, and are rounded up despite their
protests. Although they are employed by the informal sector, their employers do not testify
before the authorities out of ignorance and fear of the law. Moreover, employers do not reinstate
them, as they fear the employee must have done something wrong. Over 70 percent of those
arrested, including youth and the elderly, are not beggars. They may be detained for years,
having no means to prove otherwise and their families have no way of knowing their
whereabouts.
Government institutions are not equipped to differentiate among the large population they
routinely round up. The aged, differently-abled, and mentally ill share spaces in the homes with
children and able-bodied women and men. The mentally ill, destitute women (many victims of
sexual abuse) and senior citizens, who need the protection of the state and rehabilitation, are
made to serve sentences in inhuman conditions with complete disregard to their physical and
psychological condition. No medical or psychiatric assistance is provided and their conditions
worsen with confinement.
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CHLP 2022-2023
Bangalore
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There are over several hundred homes in India, each holding approximately 1,500 to 2,000
people. Overcrowded and unhygienic, the conditions are worse than a prison. Some years ago,
the national media raised a storm when several beggars died of cholera at a home in Delhi,
underscoring the horrific conditions that prevail. Human rights violations are rampant as many of
those picked up do not receive legal representation and custodial violence is common.
We see the state only addressing the symptoms of the problem of beggary and not its causes.
While the text of the law aims to prevent beggary through training and rehabilitation, the focus
of law enforcement has been restricted to arresting destitutes. Trainings in the institutions either
do not exist or have become completely non-functional. After spending years in custody, they
acquire no skills to assist them to lead a different life. The fact that the law also includes snake
charmers, street performers, and fortune-tellers further amplifies the problem. While such
occupations have been banned, no alternatives have been provided. With increasing migration
from rural to urban India and the number of destitutes that enter a city, each of these problems
are amplified. Rather than exploring solutions to tackle the root causes of beggary, the state
makes the poor invisible from society.
The Strategy
Given the many layers of the problem, We follows a multi-pronged approached to create an
impact.Our work can be broadly classified into three levels: (i) It tackles the immediate needs of
destitutes within the homes and on the streets (ii) It advocates for the repeal of law that
criminalizes beggary, and (iii) It is building a framework for the long-term rehabilitation of
destitutes.
We believe that while advocating for the repeal of the law in the longer term, one cannot be blind
to existing realities. There is an immediate need to ensure a better quality of life for destitutes
within the existing framework of the law. Understanding our role more as a facilitator than a
provider, the designs initiatives to encourage existing institutions to provide better services and
opportunities. Central to work on strategy of positive-engagement and appreciative inquiry.
Rather than use a confrontational approach to highlight lapses, It acknowledges the contexts and
contribution of each stakeholder, to encourage them to use their skills and experiences to
facilitate change.
This approach has helped us build strong and long-term relationships with various state and
non-state stakeholders. Through various organization, has created ties with government hospitals
and ambulance service providers to provide free healthcare services for destitutes within homes.
A full-time nurse is dedicated to facilitate their consultations at the hospital and a psychiatrist
visits the home every month to counsel and prescribe medication.
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CHLP 2022-2023
Bangalore
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CHLP
The project sensitized the judiciary and drawn attention to the existing systems limitations by
understanding the background of those arrested and differentiating beggars from those who are
not. We have collaborated with the local Police Station to legally permit Kutumba to represent
the destitutes before the authorities. Through this intervention, they collect data and present
evidence on those arrested. Kutumba has introduced a “Call Home” program in the homes,
which allows those arrested to call their families, inform them of their whereabouts, and
reconnect with them. This enables them to ensure that employed destitutes are released
immediately, old and ailing destitutes are referred to old-age homes and shelters run by COs,
youth are connected to their families, and the mentally ill who require hospitalization are referred
to the appropriate institutions. We are building relationships with law students to represent
destitutes and provide appropriate evidence going forward. Kutumba has also created a network
of informal sector employers, the Employers Collective. Through awareness building and
sensitization, it has engaged several employers whose homeless employees were arrested to
testify before judicial authorities and reinstate them. As Kutumba counsels beggars and mentally
prepares them to give up begging, employers from the Employers Collective have also begun to
provide authorities with affidavits to provide destitutes with employment and release them from
state custody.
We are trying to partner with the Ministry of Human Resource Development to extend its
existing program to provide vocational training in the slums to the homes. Through this program,
destitutes undergo a three-month course on building their skills and receive a certificate from the
government at the end of the course. He has also convinced administrators of the homes to start
activities and create spaces where the mentally ill are free to engage in various activities. As a
result, the mentally ill are asked to stay inside the homes only at night. Convinced that acts of
violence are reduced when people know each other, We have initiated sports facilities in the
homes, where the inmates and staff play as one team. Increased interaction among staff and
inmates has significantly reduced rates of custodial violence. To date, Kutumba has provided
direct and indirect support to over 1500 homeless destitutes.
To improve the conditions of destitutes on the streets, Kutumba has undertaken active
sensitization programs with magistrates, police officials, and the staff of homes to educate them
on the realities faced by the homeless. They engage the police to recognize the discretionary
powers in the law and explore the positive roles that they can play.
.
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CHLP 2022-2023
Bangalore
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The Community Felt Need :
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CHLP 2022-2023
Bangalore
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By Shahrukh Khan
CHLP 2022-2023
Bangalore
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The Stakeholders :
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CHLP 2022-2023
Bangalore
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By Shahrukh Khan
CHLP 2022-2023
Bangalore
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By Shahrukh Khan
CHLP 2022-2023
Bangalore
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How can YOU help?
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CHLP 2022-2023
Bangalore
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Shelter Homes in Bangalore run by State Government
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CHLP 2022-2023
Bangalore
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By Shahrukh Khan
CHLP 2022-2023
Bangalore
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CHLP
From Vault :
❖ He is no more with us due to
excessive bleeding.
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CHLP 2022-2023
Bangalore
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Galary
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CHLP 2022-2023
Bangalore
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The Team behind the screen
By Shahrukh Khan
CHLP 2022-2023
Bangalore
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CHLP
By Shahrukh Khan
CHLP 2022-2023
Bangalore
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ANNEXURE
By Shahrukh Khan
CHLP 2022-2023
Bangalore
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CHLP
They are waiting for us!
THANK YOU
By Shahrukh Khan
CHLP 2022-2023
Bangalore
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