WHO GUIDELINES ON HAND HYGIENE IN HEALTH CARE (ADVANCED DRAFT): A SUMMARY

Item

Title
WHO GUIDELINES ON
HAND HYGIENE IN HEALTH CARE
(ADVANCED DRAFT): A SUMMARY
extracted text
WORLD ALLIANCE FOR PATIENT SAFETY

WHO GUIDELINES ON
HAND HYGIENE IN HEALTH CARE
(ADVANCED DRAFT): A SUMMARY

CLEAN HANDS ARE SAFER HANDS

World Health
Organization

WORLD ALLIANCE FOR PATIENT SAFETY

WH© GUSDUUli® ©W
HAND HYGIENE IN HEALTH CARE
BRAIFTJ; A SUMMARY

CLEAN HANDS ARE SAFER HANDS

WHO Guidelines on Hand
Hygiene in Health Care
(Avanced Draft): A Summary
Foreword.............................................................................................................. 5
Introduction..........................................................................................................7

The problem: health care-associated infections are a major cause of
death and disability worldwide............................................................... 9
The economic burden.................................................................................. 12
Interventions are available but are not being used................................. 12
The solution....................................................................................................... 14

Recommendations........................................................................................... 17
1.

Indications for handwashing and hand antisepsis............................ 17

2.

Hand hygiene technique...................................................................... 18

3.

Recommendations for surgical hand preparation............................ 18

4.

Selection and handling of hand hygiene agents.............................. 19

5.

Skin care.................................................................................................. 20

6.

Use of gloves........................................................................................... 20

7.

Other aspects of hand hygiene.............................................................21

8.

Health-care worker educational training and
motivational programmes...................................................................... 21

9.

Governmental and institutional responsibilities................................ 22

Benefits of improved hand hygiene............................................................. 23
Implementation strategies..............................................................................25

The task forces.............................................................................................. 25
The launch..................................................................................................... 26

The pilot testing phase................................................................................... 27
Conclusion: the way forward......................................................................... 29

Selected references.......................................................................................... 30

Acknowledgements.......................................................................................... 31

WHO Guidelines on Hand Hygiene in Health Care

WHO Guidelines on Hand
Hygiene in Health Care
(Avanced Draft): A Summary
Foreword.............................................................................................................. 5

Introduction......................................................................................................... 7

The problem: health care-associated infections are a major cause of
death and disability worldwide............................................................... 9
The economic burden.................................................................................. 12
Interventions are available but are not being used................................. 12
The solution....................................................................................................... 14

Recommendations........................................................................................... 17

1.

Indications for handwashing and hand antisepsis............................ 17

2.

Hand hygiene technique...................................................................... 18

3.

Recommendations for surgical hand preparation............................ 18

4.

Selection and handling of hand hygiene agents.............................. 19

5.

Skin care.................................................................................................. 20

6.

Use of gloves........................................................................................... 20

7.

Other aspects of hand hygiene.............................................................21

8.

Health-care worker educational training and
motivational programmes...................................................................... 21

9.

Governmental and institutional responsibilities................................ 22

Benefits of improved hand hygiene............................................................. 23
Implementation strategies..............................................................................25

The task forces.............................................................................................. 25
The launch..................................................................................................... 26
The pilot testing phase................................................................................... 27
Conclusion: the way forward......................................................................... 29

Selected references.......................................................................................... 30

Acknowledgements.......................................................................................... 31

WHO Guidelines on Hand Hygiene in Health Care

Foreword
Health care-associated infections affect hundreds of millions of patients worldwide

every year. As an unintended result of seeking care, these infections lead to more

serious illness, prolong hospital stays, and induce long-term disability. Not only do

they inflict unexpected high costs on patients and their families, they also lead to a
massive additional financial burden on the health-care system and — last but not

least — contribute to unnecessary patient deaths.
By their very nature, infections have a multifaceted causation related to systems
and processes of health-care provision and political and economic constraints on

health systems and countries, as well as to human behaviour conditioned by educa­
tion. Most infections are, however, preventable.

Importantly, there is a large and unfair patient safety gap, with some health-care

institutions and systems managing the risks to patients much better than others. The
level of development and the resources available are not the only critical issues for

success: improvement is reported from both developed and developing countries
and is a source of learning among them.

Let us assess the size and nature of the problem of health care-associated infec­
tion and create the basis for monitoring the effectiveness of preventive actions

worldwide. Surveillance and prevention, relying on evidence-based best practice, is

possible. Development of effective solutions to improve patient safety and reduce
risk is also possible. Tools are available, but they should be tested, adapted and

implemented worldwide with a sense of equity and solidarity.

Hand hygiene is the primary measure to reduce infections. Though the action is

simple, the lack of compliance among health-care providers is problematic through­
out the world. Following recent understanding of the epidemiology of hand hygiene
compliance, new approaches have proven effective. The Global Patient Safety

Challenge 2005-2006: "Clean Care is Safer Care" is focusing part of its attention on
improving hand hygiene standards and practices in health care and on helping to
implement successful interventions.
As part of this approach, WHO Guidelines for Hand Hygiene in Health Care

(Advenced Draft) prepared with the help of more than 100 international experts, are

in the testing and implementation phases in different parts of the world. Pilot sites

range from modern, high-technology hospitals in developed countries to remote
dispensaries in resource-poor villages. This Challenge is a global reality: no hospital,

no clinic, no health-care system, no dispensary, and no health post can currently say
that compliance with hand hygiene recommendations is not an issue.

Health literacy is the capacity of individuals to obtain, interpret and understand
basic health information and services necessary for appropriate health decision­

WHO Guidelines oh Hand Hygiene in Health Care

making. Health literacy links education with health; it also needs leaders and

policy-makers to be aware of the social, economic and environmental determinants
of behaviour. "Clean Care is Safer Care" takes these issues into account throughout

its Challenge.
Countries are invited to adopt the Challenge for their own health-care systems.
Please engage fully the patients and service users as well as health-care providers in

action plans for improvement. Please ensure the sustainability of all actions beyond

the initial two-year period of the Challenge. While system change is required in most

places, sustained change in human behaviour is even more important and this relies
on peer support and political backing.
Let us remind ourselves that "Clean Care is Safer Care" is not a choice, but a

patient's basic right to quality care. Clean hands prevent suffering and save lives.
Thank you for being part of this Challenge.

Professor Didier Pittet
Director, Infection Control Programme
University of Geneva Hospitals, Switzerland

and

Leader, Global Patient Safety Challenge

World Alliance for Patient Safety
World Health Organization
Geneva, Switzerland

Introduction
Confronted with the important issue of patient safety, the Fifty-fifth World Health

Assembly in 2002 adopted a resolution urging countries to pay the closest possi­

ble attention to the problem and to strengthen safety and monitoring systems. The
resolution requested WHO to take a lead in building global norms and standards
and supporting country efforts in developing patient safety policies and practices.

In May 2004, the Fifty-seventh World Health Assembly approved the creation of an
international alliance to improve patient safety as a global initiative, and the World

Alliance for Patient Safety was launched in October 2004. For the first time, heads

of agencies, policy-makers and patient groups came together from all corners of

the globe to advance the patient safety goal of "First, do no harm" and to reduce
the adverse health and social consequences of unsafe health care. The Alliance
is focusing its actions on the following areas: the Global Patient Safety Challenge;

Patients for Patient Safety; Taxonomy; Research; Solutions for Patient Safety; and

Reporting and Learning. Together, the combined efforts of all these components

have the potential to save millions of lives and, through the improvement of basic
procedures, to halt the diversion of a significant amount of resources from other

productive uses.
The Global Patient Safety Challenge, a core element of the Alliance, creates an
environment where safety of care brings together the expertise of leading special­

ists in the fields of hand hygiene and the safety of injections, surgical procedures,
blood use, and the care environment. The topic chosen for the first Global Patient

Safety Challenge is health care-associated infection. Such infections occur world­

wide in both developed, transitional and developing countries and are among the
major causes of death and increased morbidity for hospitalized patients; they will

be addressed through the Global Patient Safety Challenge 2005-2006: "Clean Care
is Safer Care".

A key action within the Challenge is to promote hand hygiene in health care
globally as well as at country level through the campaign "Clean Care is Safer Care".

Hand hygiene, a very simple action, reduces infections and enhances patient safety
across all settings, from advanced health-care systems in industrialized countries to
local dispensaries in developing countries. In order to provide health-care workers,
hospital administrators and health authorities with the best scientific evidence and
recommendations to improve practices and reduce health care-associated infec­

tions, WHO has developed Guidelines on Hand Hygiene in Health Care (Advanced

Draft).

The development of the advanced draft Guidelines followed the WHO recom­
mended process for guidelines. The process began in autumn 2004 and included

two international consultations (in December 2004 and April 2005) attended by
experts from all over the world and technical specialists from WHO. A core group

WHO Guidelines on Hand Hygiene in Health Care

of experts coordinated the work of reviewing the available scientific evidence, writ­
ing the document and fostering discussion among authors. It is noteworthy that

more than 100 international experts contributed to the document's preparation. At
present, pilot tests in each of the six WHO regions are being conducted to help

provide local data on the resources required to carry out the recommendations and
generate information on the feasibility, validity, reliability and cost-effectiveness of

the interventions concerned. This piloting is an essential part of the Challenge.

Development of the WHO Guidelines

on Hand Hygiene in Health Care

WHO recommended steps in technical guideline development

Action taken

Define the specific issues to be addressed by the guidelines

Completed

Undertake a systematic search for evidence

Completed

Review the evidence available

Completed

Develop recommendations linked to the strength of the evidence

Completed

Draft guidelines

Completed

Discuss and incorporate, where relevant, comments of external reviewers

Completed

Draft final version of the guidelines

Completed

Make recommendations on dissemination strategy

Completed

Document the process of guideline development

Completed

Test the guidelines through pilot evaluations

Work in progress

The problem: health care-associated infections are

a major cause of death and disability worldwide
"Hospitals are intended to heal the

sick, but they are also sources of

infection. Ironically, advances in
medicine are partly responsible

Health care-associated infections occur worldwide and affect both developed and

resource-poor countries. Infections acquired in health-care settings are among the

major causes of death and increased morbidity in hospitalized patients. They repre­
sent a significant burden for both the patient and his or her family and for public

for the fact that, today, hospital

health. A prevalence survey conducted under the auspices of WHO in 55 hospitals

infections are a leading cause of

of 14 countries representing four WHO regions (South-East Asia, Europe, the Eastern

death in some parts of the world."

Mediterranean and the Western Pacific) revealed that, on average, 8.7% of hospital

The World Health Report 7996

Fighting disease, fostering
development.

patients suffer nosocomial infections. At any time, over 1.4 million people world­
wide suffer from infectious complications associated with health care.
Health care-associated infections rank as major killers of patients of all ages, par­

ticularly among the most vulnerable members of the population. The more sick the
patient, the higher the risk of acquiring a health care-associated infection and dying
Each

year,

at

least

patients

in

the

USA and over

320 000

patients

2 000 000

in

the

UK

from it.

In developed countries, about 5-10% of patients admitted to acute care hos­

pitals acquire an infection that was not present or incubating on admission. Such

acquire one or more health care-

hospital-acquired infections add to the morbidity, mortality and costs that would be

associated infections during their

expected from the patient's underlying disease alone. In the USA, one in 136 hospi­

stay in hospital.

tal patients becomes seriously ill as a result of acquiring an infection in hospital. This

is equivalent to 2 000 000 cases a year — about 80 000 deaths annually. In England

health care-associated infection causes 5 000 deaths each year
Every day, 247 people die in the

USA as a result of a health careassociated infection.

Among the critically ill, even in highly resourced units, at least 25% of patients
admitted develop a health care-associated infection. In some countries, this propor­

tion may be much higher; for example, in Trinidad and Tobago as many as two-thirds
of patients admitted to intensive care suffer at least one health care-associated

infection.
Worldwide, at least 1 in 4 patients
in

intensive

care

will

acquire

an infection during their stay in

In resource-poor countries, where the health system needs to deliver care to a
population with lower health status and to cope with the lack of human and techni­

cal resources, the burden of health care-associated infections is even more important.

hospital. In developing countries,

As an example, in Mexico, health care-associated infections are the third most

this estimate may be doubled.

common cause of death for the entire population. Although estimates of preventable

health care-associated infections vary, the proportion may be as high as 40% or

more in developing countries.

WHO Guidelines on Hand Hygiene in Health Care

9

Causes of mortality in Mexico
In

overcrowded

and

understaffed

health services, the incorrect use of
medical technology is commonplace,

and increases the risk of infection asso­

ciated with the process of care. This is a

frequent scenario in resource-poor set­
tings, and adds to the health-care gap

between

developed

and

developing

countries. The impact is larger among

the more vulnerable patients. The rate
of infections associated with vascular
devices among neonates is 3-20 times

higher in developing countries than in
developed ones. In Brazil and Indonesia,

more than half of the neonates admitted

to neonatal units acquire a health careassociated infection, with a fatality rate

between 12% and 52%. In contrast, in
developed countries, the rate of hospital-

associated infection among neonates is
12-fold lower.

Source: S. Ponce de Leon. The needs of developing countries and the resources

required. Journal of Hospital Infection, 1991, 18 (Suppl A):376-381.

The last two decades have seen the
greatest increase in nosocomial infec-

tions in hospitals in developing countries where infectious diseases remain the

leading cause of death. Among health care-associated infections, surgical site infec­
tions are leading causes of illness and death in certain hospitals in sub-Saharan

Africa. This is happening at a time when the arsenal of drugs available to treat infec­

tions is being progressively depleted because of increasing resistance of the microbes
to antimicrobial drugs. Thus the list of already scarce effective agents is further
shortened.

4384 children die every day of
health care-associated infections
in developing countries.

Health care-associated infection during neonatal care is a leading cause of seri­

ous illness and death. Prevalence rates for Brazil, European countries and the USA

are shown in the map below.

WHO Guidelines on Hand Hygiene in Health Care

The economic burden
Added to the considerable human misery caused by health care-associated infec­
tions is their economic impact. In the USA, the risks of acquiring these infections

have risen steadily over the last decades with accompanying extra costs estimated
at USS 4500-5700 million a year. In England, health care-associated infections are
estimated to cost £1000 million annually to the National Health Service.
The costs of health care-associated infections vary from country to country, but
are substantial everywhere. In Trinidad and Tobago they represent 5% of the annual

budget of a country hospital, and in Thailand some hospitals spend 10% of their
annual budget on the management of infections. In Mexico, these costs represent
70% of the entire budget of the ministry of health.

Interventions are available but are not being used
Most patient deaths and suffering attributable to health care-associated infections

can be prevented. Low-cost and simple practices already exist to prevent these

infections. Hand hygiene, a very simple action, remains the primary measure to

reduce health care-associated infection and the spread of antimicrobial resistance,
enhancing patient safety across all settings. Yet compliance with hand hygiene is

very low throughout the world and governments should ensure that hand hygiene
promotion receives enough attention and funding to succeed.

Knowledge of measures to prevent health care-associated infections has been
widely available for years. Unfortunately, for a number of reasons, preventive meas­
ures are often not being used. Poor training and adherence to proven practices on

hand hygiene is one reason.
Failure to apply infection control measures favours the spread of pathogens. This
spread may be particularly important during outbreaks, and health-care settings

can act as multipliers of disease, with an impact on both hospital and community

health. The emergence of life-threatening infections such as severe acute respiratory

syndrome (SARS), viral haemorrhagic fevers (Ebola and Marburg viral infections)
and the risk of a new influenza pandemic highlight the urgent need for efficient

infection control practices in health care. In the recent Marburg viral haemorrhagic

fever event in Angola, transmission within health-care settings played a major role
in the amplification of the outbreak. Uneven application of policies and practices

across countries is another concern, as usage may vary largely between hospitals

and countries. This variation was reflected during the SARS pandemic, in which
the proportion of health-care workers affected ranged from 20% to 60% of cases

worldwide.

Severe acute respiratory syndrome (SARS): total number of cases and
percentage of health-care workers affected, four countries.

r health workers
Percentage of hea'1

China



e

laiwo..

(mainland) IH«rovin«)

WHO Guidelines on Hand Hygiene in Health Care

The solution
Clear, effective and applicable guidance on measures to control the spread of infec­
tions is needed. Although hand hygiene is considered the most important measure

to prevent and control health care-associated infections, ensuring its improvement is
a complex and difficult task. The WHO Guidelines on Hand Hygiene in Health Care

Care (Advanced Draft) provide health-care workers, hospital administrators and
health authorities with a thorough review of different aspects of hand hygiene and
in-depth information to overcome potential barriers. These guidelines are intended
for use in any situation where health care is delivered.
The guidelines provide a comprehensive review of scientific data on hand hygiene

rationale and practices in health-care settings. This extensive review brings together
in one document sufficient technical information to support training materials and to

help plan implementation strategies. The subjects developed in the review are:
• definition of terms;

• historical perspective on hand hygiene in health care;
• normal bacterial flora on hands;

• physiology of normal skin;
• transmission of pathogens on hands, including the available evidence

on the steps of transmission from either patient's skin or inanimate
environments to other patients or health-care workers through

contaminated hands;
• experimental and mathematical models of hand transmission of
microorganisms;

• relation between hand hygiene and acquisition of health care-associated

pathogens;
• critical review of methods to evaluate the antimicrobial efficacy of

hand rub and handwashing agents and formulations for surgical hand

preparation; this review comprises current methods, shortcomings of

traditional test methods, and perspectives of coming methods;
• agents used for hand hygiene, including water, non-antimicrobial
and antimicrobial soaps, alcohols, chlorhexidine, chloroxylenol,

hexachlorophene, iodine and iodophors, quaternary ammonium
compounds, and triclosan;
• activity of antiseptic agents against spore-forming bacteria and reduced

susceptibility of organisms to antiseptics;

Availability

of

alcohol-based

hand rubs is critical to promote

effective hand hygiene practices,

in particular in settings without
access

to

running

water.

Introduction of an alcohol-based

hand rub has led to increased hand
hygiene compliance among health­

care workers and decreased health
care-associated infections.

Factors influencing
adherence to
recommended hand
hygiene practices

• relative efficacy of plain soap, antimicrobial soap and detergents, and
alcohols;
• safety issues related to hand hygiene products;

• a WHO waterless formulation for hand hygiene. To achieve optimal

compliance with hand hygiene among health-care workers, products
A. Observed risk factors for poor
adherence

should be easily accessible; the Guidelines suggest two formulations for
an alcohol-based hand rub, taking logistic, economic and cultural factors
into consideration;



Working in intensive care



Working during the week (vs. week-end)



Wearing gowns/gloves



Automated sink

of product selection for surgical hand preparation, and surgical hand



Activities with high risk of cross-transmission

antisepsis using either medicated soap and water or an alcohol-based

"

Understaffing or overcrowding



High number of opportunities for hand
hygiene per hour of patient care



Nursing assistant status (rather than a nurse)



Physician status (rather than a nurse)

B. Self-reported factors for poor
adherence


Hand-washing agents cause irritations and

• surgical hand preparation, including review of evidence, objectives

hand rub;
• frequency and pathophysiology of skin reactions related to hand hygiene,

and methods for reducing adverse effects;
• factors to consider when selecting hand hygiene products, and guidance

on pilot testing before purchase;
8 hand hygiene practices among health-care workers, adherence to

dryness


recommended measures, and review of factors affecting adherence;

Sinks are inconveniently located or shortage
of sinks



Lack of soap, paper, towel



Often too busy or insufficient time



Patient needs take priority



Hand hygiene interferes with health-care

8 religious and cultural aspects of hand hygiene;
8 behavioural considerations regarding hand hygiene practices and review

of the application of behavioural sciences to help promotion strategies;
8 organization of education programmes to promote hand hygiene;

worker-patient relationship



Low risk of acquiring infection from patients



Wearing of gloves or belief that glove use
obviates the need for hand hygiene



Lack of knowledge of guidelines and protocols



Not thinking about it, forgetfulness



No role model from colleagues or superiors



Scepticism about the value of hand hygiene



Disagreement with the recommendations



Lack of scientific information of definitive

8 strategies for hand hygiene promotion, with review of components so far

applied in promotion strategies, and assistance on developing a strategy
for guideline implementation;
• glove-wearing policies worldwide, their impact on hand hygiene, and

special concerns regarding glove use in developing countries;
• other policies related to the effectiveness of hand hygiene procedures,

such as the care of fingernails and the use of jewellery and artificial nails.

impact of improved hand hygiene on health

care-associated infection rates

C. Additional perceived barriers to



appropriate hand hygiene

of implementation campaigns. Methods for monitoring hand hygiene performance

Lack of active participation in hand hygiene

are reviewed, and quality indicators related to hand hygiene in health care are pro­

promotion at individual or institutional level

posed.



Lack of role model for hand hygiene



Lack of institutional priority for hand hygiene



Crucial topics to help design and evaluate implementation strategies are addressed
in the Guidelines, which include key outcome measurements to assist the evaluation

Lack of administrative sanction of noncompliers/rewarding of compliers



Lack of institutional safety climate

WHO Guidelines on Hand Hygiene in Health Care

Consensus Recommendations
Ranking system for evidence

It was agreed that the CDC/H1CPAC system for categorizing recommendations be
adapted as follows:
• Category 1A. Strongly recommended for implementation and strongly

supported by well designed experimental, clinical, or epidemiological
studies.
• Category IB. Strongly recommended for implementation and supported

by some experimental, clinical, or epidemiological studies and a strong
theoretical rationale.

• Category IC. Required for implementation, as mandated by federal and/

or state regulation or standard.
• Category II. Suggested for implementation and supported by suggestive

clinical or epidemiological studies or a theoretical rationale or a
consensus by a panel of experts.

Recommendations
1 .Indications for handwashing and hand antisepsis
Wash hands with soap and water when visibly dirty or contaminated with

A.

proteinaceous material, or visibly soiled with blood or other body fluids, or if

exposure to potential spore-forming organisms is strongly suspected or proven
(IB) or after using the restroom (II).

Preferably use an alcohol-based hand rub for routine hand antisepsis in all other

B.

clinical situations described in items Ca to Cf listed below if hands are not visibly
soiled (IA). Alternatively, wash hands with soap and water (IB).

Perform hand hygiene:

C.
a)

before and after having direct contact with patients (IB);

b)

after removing gloves (IB);

c)

before handling an invasive device (regardless of whether or not gloves are
used) for patient care (IB);

d)

after contact with body fluids or excretions, mucous membranes, non-intact

skin, or wound dressings (IA);
e)

if moving from a contaminated body site to a clean body site during patient
care (IB);

f)

after contact with inanimate objects (including medical equipment) in the
immediate vicinity of the patient (IB);

D.

Wash hands with either plain or antimicrobial soap and water or rub hands with

an alcohol-based formulation before handling medication and preparing food
(IB).

E.

When alcohol-based hand rub is already used, do not use antimicrobial soap

concomittently (II).

WHO Guidelines on Hand Hygiene in Health Care

Hand Hygiene Technique with Alcohol-Based Formulation

2. Hand hygiene technique
Apply a palmful of the product and cover all sur­

A.

faces of the hands. Rub hands until hands are dry

(IB).
B.

When washing hands with soap and water, wet

Apply a palmful of lhe product in a cupped hand and
cover all surfaces.

Rub hands palm to palm

hands with water and apply the amount of product
necessary to cover all surfaces. Vigorously perform
rotational hand rubbing on both palms and inter­

lace fingers to cover all surfaces. Rinse hands with
water and dry thoroughly with a single use towel.

Use running and clean water whenever possible.
Use towel to turn off faucet (IB).

right palm ov er left dorsum
with interlaced fingers and

palm to palm with fingers
interlaced

backs of fingers to opposing
palms with lingers interlocked

vice versa

C.

Make sure hands are dry. Use a method that does

not recontaminate hands.

Make sure towels are

not used multiple times or by multiple people (IB).
Avoid using hot water, as repeated exposure to hot

water may increase the risk of dermatitis (IB).

D.

Liquid, bar, leaflet or powdered forms of plain
soap are acceptable when washing hands with a

rotational rubbing of left
thumb clasped in right palm
and vice versa

rotational nibbing, backwards ...once dry, your hands are
and forwards w uh clasped
safe.
fingers of right hand in left
palm and vice versa

non-antimicrobial soap and water. When bar soap

is used, small bars of soap in racks that facilitate

drainage should be used (II).

3. Recommendations for surgical hand preparation
A.

If hands are visibly soiled, wash hands with a plain soap before surgical hand
preparation (II). Remove debris from underneath fingernails using a nail cleaner,
preferably under running water (II).

B.

Sinks should be designed to decrease the risk of splashes (II).

C.

Remove rings, watches, and bracelets before beginning surgical hand prepara­
tion (II). Artificial nails are prohibited (IB).

D.

Surgical hand antisepsis should be performed using either an antimicrobial soap
or an alcohol-based hand rub, preferably with sustained activity, before donning

sterile gloves (IB).

Modified according to EN1500

Handwashing Technique with Soap and Water

E. If quality of water is not assured in the operating

theatre, surgical hand antisepsis using an alcohol-

based hand rub is recommended before donning
sterile gloves when performing surgical procedures

(ID.
F. When performing surgical hand antisepsis using an
Wet hands with water

apply enough soap to cover
all hand surfaces

rub hands palm to palm

antimicrobial soap, scrub hands and forearms for
the length of time recommended by the manufac­
turer, 2 to 5 min. Long scrub times (e.g. 10 min) are

not necessary (IB).

C. When using an alcohol-based surgical hand rub
product with sustained activity, follow the manufac­
right palm over left dorsum
with interlaced fingers and
vice versa

palm to palm with fingers
interlaced

backs of fingers to opposing
palms with lingers interlocked

turer's instructions. Apply the product on dry hands
only (IB). Do not combine surgical hand scrub and

surgical hand rub with alcohol-based products
sequentially (II).

H. When using an alcohol-based product, use suffi­

cient product to keep hands and forearms wet with
rotational rubbing of left
thumb clasped in right palm
and vice versa

rotational rubbing, backwards rinse hands with water
and forwards with clasped
fingers of right hand in left
palm and vice versa

the hand rub throughout the procedure (IB).

I.

After application of the alcohol-based product,
allow hands and forearms to dry thoroughly before
donning sterile gloves (IB).

dry thoroughly with a single
use towel

use towel to turn off faucet

...and your hands are safe.

4. Selection and handling of
hand hygiene agents

Modified according to EN1500

A. Provide health-care workers with efficacious hand

hygiene products that have low irritancy potential
(IB).

B. To maximize acceptance of hand hygiene products by health-care workers, solicit
their input regarding the feel, fragrance, and skin tolerance of any products under

consideration. In some settings, cost may be a primary factor (IB).
C. When selecting hand hygiene products:
- determine any known interactions between products used to clean hands,

skin care products, and the types of gloves used in the institution (II);

WHO Guidelines on Hand Hygiene in Health Care

-

solicit information from manufacturers about risk of contamination (pre-mar­

keting and in-use) (IB);
-

ensure that dispensers are accessible at the point of care (IB);

-

ensure that dispensers function adequately and reliably, and deliver an appro­
priate volume of the product (II);

-

ensure that the dispenser system for alcohol-based formulations is approved
for flammable materials (IC);

-

solicit information from manufacturers regarding any effects that hand lotions,

creams, or alcohol-based hand rubs may have on the effects of antimicrobial
soaps being used in the institution (IB).
D. Do not add soap to a partially empty soap dispenser. If soap dispensers are

reused, follow recommended procedures for cleansing (IA).

5. Skin care
A.

Include information regarding hand care practices designed to reduce the risk of
irritant contact dermatitis and other skin damage in health-care workers educa­

tion programmes (IB).

B.

Provide alternative hand hygiene products for health-care workers with allergies

or adverse reactions to standard products used in the health-care setting (11).
C.

When needed to minimize the occurence of irritant contact dermatitis associated

with hand antisepsis or handwashing, provide health-care workers with hand

lotions or creams (IA).

6. Use of gloves
A.

The use of gloves does not replace the need for hand cleansing by either handrub­
bing or handwashing (IB).

B.

Wear gloves when it can be reasonably anticipated that contact with blood or
other potentially infectious materials, mucous membranes, and non-intact skin
will occur (IC).

C.

Remove gloves after caring for a patient. Do not wear the same pair of gloves for

the care of more than one patient (IB).

D.

When wearing gloves, change or remove gloves during patient care if moving
from a contaminated body site to a clean body site within the same patient or to

the environment (II).
E.

Avoid reuse of gloves (IB). If gloves are re-used, implement reprocessing methods
to ensure glove integrity and microbiological decontamination (II).

7. Other aspects of hand hygiene
A.

Do not wear artificial fingernails or extenders when having direct contact with
patients (IA).

B.

Keep natural nails short (tips less than 0.5 cm long) (II).

8. Health-care worker educational training
and motivational programmes
A.

In hand hygiene promotion programmes for health-care workers, focus specifi­
cally on factors currently found to significantly influence behaviour, and not

solely on the type of hand hygiene products. The strategy must be multifaceted

and multimodal and include education and senior executive support for imple­
mentation (IB).
B.

Educate health-care workers about the type of patient-care activities that can

result in hand contamination and about the advantages and disadvantages of
various methods used to clean hands (II).
C.

Monitor health-care workers' adherence to recommended hand hygiene prac­

tices and provide them with performance feedback (IA).
D.

Encourage partnerships between patients, their families and health-care workers

to promote hand hygiene in health care (II).

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09703
WHO Guidelines on Hand Hygiene in Health Care

9. Governmental and institutional responsibilities

Critical factors for the
success of large-scale
hand hygiene promotion

9.1 For hospital administrators


A.

Provide health-care workers with access to sate continuous water supply at all

faucets and access to necessary facilities to perform handwashing (IB).

B.

Provide health-care workers with a readily accessible alcohol-based hand rub at



Presence of drivers for improvement



Adaptability of the programme



Political commitment



Make improved hand hygiene adherence an institutional priority and provide

appropriate leadership, administrative support and financial resources (IB).

D.



Availability of finance



Coalitions and partnerships



Local ownership



Presence of external support agencies



Capacity for rapid dissemination and active

Assign health-care professionals with dedicated time and training for the insti­
tutional infection control activities, including the implementation of a hand

hygiene promotional programme (II).

learning




Implement a multidisciplinary, multifaceted and multimodal programme designed

to improve adherence of health-care workers to recommended hand hygiene
practices (IB).

F.

With regard to hand hygiene, ensure that the water supply within the health-care

setting is physically separated from drainage and sewerage, and provide routine
system monitoring and management (IB).

9.2 For national governments
A. Make improved hand hygiene adherence a national priority and consider provi­

sion of a funded, coordinated and implemented programme for improvement

(ID.
B. Support strengthening of infection control capacities within health-care settings
(11).
C.

Promote hand hygiene at the community level to strengthen both self-protection
and protection of others (II)-

Links to health-care regulation
Economies of scale that can be achieved
through central production



E.

Policies and strategies that enable spread and
sustainability

the point of patient care (IA).
C.

Combined expertise of many professional
groups

Capacity for public-private partnership
working.

Benefits of improved hand hygiene
Can hand hygiene promotion help to reduce the
burden of health care-associated infections?
Convincing evidence demonstrates that improved hand hygiene can reduce the

frequency of health care-associated infections. Failure to comply with hand hygiene
is considered the leading cause of health care-associated infections, contributes to

the spread of multiresistant organisms, and is recognized as a significant contributor
to outbreaks of infection.
Improved hand hygiene practices are temporally related to the decreased fre­

quency of health care-associated infections and spread of multiresistant organisms.

In addition, reinforcement of hand hygiene practices helps to control epidemics in
health-care facilities.

The beneficial effects of hand hygiene promotion on the risk of cross-transmis­

sion are also present in schools, day care centres and the community setting. Hand
hygiene promotion improves child health as it reduces upper respiratory pulmonary

infection, diarrhoea and impetigo among children in the developing world.

Is hand hygiene promotion cost-effective?
The potential benefit of successful hand hygiene promotion outweighs its costs,

and widespread promotion should be supported. Multimodal interventions are more
likely to be effective and sustainable than single-component interventions; although

they are more resource-intensive, they are proved to have greater potential.

The cost saving achieved by reducing the occurrence of health care-associated

infections should be considered in the evaluation of the economic impact of hand
hygiene promotion programmes. The excess use of hospital resources associated

with only four or five health care-associated infections of average severity may equal
Hand hygiene promotion reduces
infections. As a result, it saves lives
and reduces morbidity and costs

related to health care-associated
infections.

the entire annual budget for hand hygiene products used in inpatient care areas. A

single severe infection of a surgical site, lower respiratory tract, or bloodstream may
cost the hospital more than its entire annual budget for antiseptic agents used for

hand hygiene. In a neonatal intensive care unit in the Russian Federation, the excess

cost of one health care-associated bloodstream infection (USS 1100) would cover
3265 patient-days of hand antiseptic use (US$ 0.34 per patient-day). The alcohol-

based hand rub applied for hand hygiene in this unit would be cost-effective if its

use prevented only 8.5 pneumonias or 3.5 bloodstream infections each year. Savings
achieved by reducing the incidence of multiresistant bacterial infections far exceed

the additional cost of promoting the use of hand hygiene products such as alcoholbased hand rubs.

The hand hygiene promotion campaign at the University of Geneva Hospitals,
Switzerland, constitutes the first reported experience of a sustained improvement in

WHO Guidelines on Hand Hygiene in Health Care

compliance with hand hygiene, coinciding with a reduction of nosocomial infections

and multiresistant Staphylococcus aureus cross-transmission. The multimodal strat­

egy that contributed to the success of the promotion campaign included repeated
monitoring of compliance and hand hygiene performance feedback, communication

and education tools, constant reminders in the work environment, active participa­
tion and feedback at both individual and organizational levels, senior management
support and involvement of institutional leaders. The promotion of alcohol-based
hand rub at the point of care largely contributed to enhanced compliance. Including

both direct costs associated with the intervention and indirect costs associated with
health-care workers' time, the promotion campaign was cost-effective: the total cost

of hand hygiene promotion corresponded to less than 1% of the costs associated

with health care-associated infections.
An economic analysis of the United Kingdom's "cleanyourhands" hand hygiene

nationwide promotional campaign concluded that the programme would be cost-

beneficial even if health care-associated infection rates were decreased by as little
as 0.1%.

Interventions designed to improve hand hygiene throughout a country may require

significant financial and human resources, particularly for multifaceted campaigns.
Despite the fact that some studies strongly suggest a clear benefit of hand hygiene

promotion, budget constraints are a reality, particularly in developing countries.

Cost-effectiveness analysis might be necessary to identify the most efficient strate­
gies. Given that the burden of health care-associated infections is more significant

in developing and transitional countries, the benefits of hand hygiene promotion

campaigns may be even greater than those already documented in industrialized
countries.

Implementation strategies
The implementation strategies of the Global Patient Safety Challenge and, in par­
ticular, the WHO Guidelines on Hand Hygiene in Health Care (Advanced Draft) are

designed to achieve maximum dissemination of the Guidelines and to impact on the

burden of disease. The strategies include several steps and components.

The task forces
Task forces of experts have been established to foster ongoing discussion on some
key topics included in the Guidelines which require further development and practi­

cal solutions. The work of these groups is planned to continue until the issue has
been completely analysed and practical solutions developed. Key topics for which

work is underway include:
• patient involvement in infection prevention, and hand hygiene in

particular: theoretical reasons for patient involvement, potential
advantages and obstacles, and practical actions for patient involvement;

• water quality for handwashing: characteristics of water needed to ensure
a level of quality adequate to guarantee the efficacy of hand washing;

• global implementation of the WHO hand hygiene formulation:

production, procurement and distribution issues at country level;
• glove use and re-use: safe practice of glove use and possible re-use in

settings with limited resources, including effective and standardized
procedures for reprocessing to ensure glove integrity and microbiological

decontamination;

• religious, cultural and behavioural aspects of hand hygiene: possible
solutions to overcome religious and cultural barriers for the use of

alcohol-based hand rubs; understanding behavioural aspects underlying
health-care workers' attitudes towards hand hygiene so as to facilitate

promotion;
• communication and campaigning: essential elements to build up a global

campaign to promote the critical role of hand hygiene in health care
worldwide;

• national guidelines on hand hygiene: comparison of currently available
guidelines, to evaluate the background of national recommendations and
foster uniform standards worldwide;

WHO Guidelines on Hand Hygiene in Heaith Care

• frequently asked questions: summary of critical questions that could arise

during the practical implementation of the Guidelines in the field.

As the implementation phase is an ongoing process, other topics of discussion
will be dealt with in additional working groups and expert task forces as they arise.

The launch
The launch of the Global Patient Safety Challenge and the presentation of the WHO
Guidelines on Hand Hygiene in Health Care (Advanced Draft) at WHO Headquarters
in Geneva, Switzerland, on 13 October 2005 are intended to mark the beginning of

a new era of awareness and improvement in patient safety in health care.

The launch aims to:

• highlight the critical role of hand hygiene to control and prevent the

spread of health care-associated infections and multiresistant pathogens;

• strengthen commitment of interested WHO Member States in the Global
Patient Safety Challenge.
On this occasion, ministers of health and major associations of health-care pro­

fessionals are invited to pledge formally that they will tackle health care-associated
infections, give priority to hand hygiene, and share results and knowledge interna­
tionally. The pledge includes a signed public statement by the country's minister of
health giving priority to reducing health care-associated infections, in particular by:

• considering the adoption of WHO strategies and guidelines;
• developing campaigns at national or sub-national levels for improving

hand hygiene among health care providers;
• committing to work with health professional bodies and associations

and research and educational institutions in the country to promote the
highest standards of practice and behaviour, to foster collaboration and to

encourage senior management support and role modeling from key staff.
National or sub-national campaigns to promote hand hygiene among health­

care workers are intended to be harmonized with the Global Awareness Raising
Campaign and the Global Patient Safety Challenge 2005-2006: "Clean Care is Safer
Care" spearheaded by the World Alliance for Patient Safety. Visual messages, slo­

gans and press material — such as fact sheets, media advisory and press releases
— and other tools are available for the development of the campaign worldwide.

The process of advertising the launch of this initiative and the dissemination of the
Guidelines benefits from the support of numerous societies and institutions consti­
tuting a network to link globally.

The pilot testing phase
The procedure to obtain the final innovative WHO Guidelines on Hand Hygiene in
Health Care includes a last, essential step: the pilot testing phase. This phase con­
sists of implementing simultaneously the different components of the Global Patient

Safety Challenge 2005-2006: "Clean Care is Safer Care" in pilot sites located within
each of the six WHO regions, with a particular emphasis on the Guidelines.

The main goals of this phase are to ensure the feasibility of the Challenge overall
and to learn practical lessons for the applicability of the Guidelines in real field

situations.
Pilot sites are representative of the widest range of existing health-care facilities,

and the results will be reviewed to assess the practicability of the implementation
of the Guidelines. The final version of the WHO Guidelines on Hand Hygiene in
Health Care will take into account and reflect this analysis. The pilot studies are

focused on the implementation of the Guidelines integrated with some interven­
tions related to other areas of the Challenge: Clean Products: blood safety; Clean
Practices: safe clinical procedures; Clean Equipment: injection and immunization

safety; Clean Environment: safe water and sanitation in health care.

WHO Guidelines on Hand Hygiene in Health Care

Conclusion: the way forward
Health care-associated infection is of paramount importance throughout the world;
it affects the quality of care and patient safety and adds tremendous and needless

costs to health care.
The commitment of the World Alliance for Patient Safety to reduce health

care-associated infections, by selecting this topic as the first Global Patient Safety

Challenge, is an unprecedented event. The combined efforts within the Challenge

have the potential to save millions of lives and to halt the diversion of major resources
from other productive use, through improvement of basic procedures and a greater

attention to hand hygiene among health-care providers.

Given the importance of this goal, the Alliance has chosen the most rigorous and

ambitious process to produce the WHO Guidelines on Hand Hygiene in Health

Care and to plan and realize a stepwise implementation strategy. For this purpose,
the Guidelines gathered the expertise of the most renowned experts from around the
world; the Guidelines are now being tested in a pilot phase to obtain the most reli­

able and adaptable final strategy to be used worldwide. This work should become
the standard for health-care providers determined to put an end to the distress of

millions of patients who have suffered from health care-associated infections.
With hand hygiene as the cornerstone to prevent the transmission of patho­
gens, the objective of reducing health care-acquired infections is strongly tackled by

all the actions within the Challenge. Let us all pledge to achieve the Global Patient
Safety Challenge 2005-2006: "Clean Care is Safer Care".

WHO Guidelines on Hand Hygiene in Health Care

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Infection Control Practices Advisory Committee and

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Mortality Weekly Report Recommendations and Reports,
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Pittet D et al. Effectiveness of a hospital-wide programme

to improve compliance with hand hygiene. The Lancet,

2000, 356:1307-1312.

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D

et

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hygiene

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Medicine, 2004,141:1-8.
Pittet D. Improving compliance with hand hygiene in

hospitals. Infection Control and Hospital Epidemiology,
2000, 21:381-386.

Brown SM et al. Use of an alcohol-based hand rub and

Pittet D. The Lowbury lecture: behaviour in infection

quality improvement interventions to improve hand

control. Journal of Hospital Infection. 2004, 58:1-13.

hygiene in a Russian neonatal intensive care unit. Infection
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infections occurring in patients admitted to selected

Ducel G. Prevention of hospital-acquired infections:

a practical guide, 2nd ed. Geneva, World

Plowman R el al. The rate and cost of hospital-acquired

Health

specialties of a district general hospital in England and the

national burden imposed. Journal of Hospital Infection,

Organization. 2002.

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Duckro AN et al. Transfer of vancomycin-resistant

Raymond j, Aujard Y. Nosocomial infections in pediatric

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patients: a European, multicenter prospective study

Internal Medicine, 2005, 165:302-307.

European Study Group. Infection Control and Hospital

Gopal Rao G et al. Marketing hand hygiene in hospitals - a

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Seto WH. Staff compliance with

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Hospital Infection, 1995, 30(Supph:107-115.

Khan MU. Interruption of shigellosis by handwashing.

Seto WH et al. Effectiveness of precautions against droplets

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Lam BC, Lee J, Lau YL. Hand hygiene practices in a

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neonatal intensive care unit: a multimodal intervention

Sohn AH et al. Prevalence of nosocomial infections in

and impact on nosocomial infection. Pediatrics, 2004,

neonatal intensive care unit patients: results from the first

114:565-571.

national point-prevalence survey. Journal of Pediatrics,

Larson EL et al. An organizational climate intervention

2001,139:821-827.

associated with increased handwashing and decreased

Shahid NS et al. Hand washing with soap reduces diarrhoea

nosocomial infections. International Journal of Behavioral

and spread of bacterial pathogens in a Bangladesh village.

Medicine, 2000, 26:14-22.

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Luby SP et al. Effect of handwashing on child health:

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altering water-sanitation behaviors to reduce childhood

diarrhea in urban Bangladesh. American Journal of

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Stanton BE, Clemens JD. An educational intervention for

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among neonates in Brazil. Infection Control and Hospital

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Epidemiology, 2004, 25:772-777.

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Acknowledgements
Authors:
John Boyce
Saint Raphael Hospital, New Haven; United States of

Pascale Herrault
Geneva's University Hospitals; Switzerland

Lindsay Grayson

Austin and Repatriation Medical Centre; Australia

Annette Jeanes
Lewisham Hospital; United Kingdom

William Jarvis

Centre Hospitalier Lyon Sud; France

Axel Kramer
Ernst-Moritz-Arndt Umversitat Greifswald; Germany

America

Don Goldmann
Children's Hospital Boston; United States of America

Anna-Leena Lohiniva
US Naval Medical Research Unit; Egypt

Elaine Larson
Columbia University School of Nursing and Joseph
Mailman School of Public Health; United States of

Jann Lubbe
Geneva's University Hospitals; Switzerland

America

Raphaelle Girard

America
Mary Louise McLaws
Faculty of Medicine, University of New South Wales,
Sidney; Australia

Geeta Mehta
Lady Hardinge Medical College, New Delhi; India

Ztad Memish
King Fahad National Guard Hospital, Riyadh; Kingdom
of Saudi Arabia
Didier Pittet
Geneva's University Hospitals and Faculty of Medicine;
Switzerland

Manfred Rotter
Klintsches Institut fur Hygiene und Medizinische
Microbiologie der U niversitat Wien; Austria

Syed Sattar

University of Ottawa; Canada

Hugo Sax
Geneva's University Hospitals; Switzerland

Wing Hong Seto
Queen Mary Hospital, Hong Kong; China
Julie Storr
National Patient Safety Agency; United Kingdom
Michael Whitby
Princess Alexandra Hospital, Brisbane; Australia

Andreas F. Widmer
Facharzt fur Innere Medizin und Infektiologie

Kantonsspital Basel Universitatskliniken;
Switzerland
Andreas Voss

Canisius-Wilhelmina Hospital (CWZ); The Netherlands

Technical contributors:
Charanjit Ajit Singh
International Interfaith Centre; Oxford, United Kingdom
Jacques Arpin
Geneva; Switzerland

Barry Cookson
Health Protection Agency, London; United Kingdom

Izhak Dayan
Communaute Israelite de Geneve; Switzerland

Institute Nacional de Ciencias Medicas y Nutricidn S.Z.;

Mexico
Victor D. Rosenthal

Medical College of Buenos Aires; Argentina
Robert C, Spencer

Nana Kobina Nketsia
Traditional Area Amangyina, Sekondi; Ghana

Bristol Royal Infirmary; United Kingdom

Barbara Soule

Florian Pittet
Geneva; Switzerland

Joint Commission Resources; United States of America

Anantanand Rambachan
Saint Olaf College; Northfield, United States of America

Ravin Ramdass
South African Medical Association; South Africa

Paul Ananth Tambyah

National University Hospital, Singapore

Editor:
Didier Pittet, Geneva's University Hospitals and Faculty

Susan Sheridan
Consumers Advancing Patient Safety; United States of

of Medicine; Switzerland

America

Special thanks:

Parichart Suwanbubbha
Mahidol University, Thailand

Rosemary Sudan, Geneva's University Hospitals

Gail Thomson
North Manchester General Hospital; United Kingdom

Members ol the Infection Control Programme, Geneva's
University Hospitals

WHO Collaborating Departments:

Hans Ucko
World Council of Churches; Switzerland

WHO Lyon Office for National Epidemic Preparedness

Garance Upham
People’s Health Movement; Switzerland

and Response

Gary Vachtcouras
Orthodox Center of Ecumenical Patriarchate; Chambesy-

Communicable Diseases

Communicable Disease Surveillance and Response

Geneva, Switzerland

Blood Transfusion Safety

Constanze Wendt
Hygiene Institut, University of Heidelberg; Heidelberg,

Essential Health Technologies

Germany

Clinical Procedures

Editorial Contributions:

Essential Health Technologies

Rosemary Sudan
Geneva's University Hospitals; Switzerland

Health Technology and Pharmaceuticals

Health Technology and Pharmaceuticals

Policy, Access and Rational Use

Special acknowledgment for technical
contribution and project management:

Essential Drugs and Medicines Policy

Benedetta Allegranzi
University of Verona; Italy

Vaccine Assessment and Monitoring

Health Technology and Pharmaceuticals

Immunization, Vaccines and Biologicals

Overall support and advice:
Sir Liam Donaldson, Department of Health; United
Kingdom

Family and Community Health
Water, Sanitation and Health

Didier Pittet, Geneva's University Hospitals and Faculty

Protection of the Human Environment

of Medicine; Switzerland

Sustainable Development and Healthy Environments

External Reviewers:
Carol O'Boyle

Cesare Falletti
Monastero Dominus Tecum, Pra'd Mill; Italy

Geneva, Switzerland

Martin J. Hatlie
Partnership for Patient Safety; United States of America

Samuel Ponce de Leon Rosales

Peter Mansell
National Patient Safety Agency; United Kingdom

Sasi Dharan
Geneva's University Hospitals; Switzerland

William Griffiths
Geneva's University Hospitals; Switzerland

Emory University School of Medicine; United States of

World Health Organization

Center for Child and Family Health Promotion Research;
P.J. van den Broek
Leiden Medical University Centre; The Netherlands
Victoria J. Fraser
Washington University School of Medicine; United States

J] - I O O

09 703

I

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WHO Guidelines on Hand Hygiene in Health Care
i

Health System Policies and Operations
Evidence and Information for Policy

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