INTEGRATED RURAL WATER SUPPLY AND ENVIRONMENTAL SANITATION PROJECT

Item

Title
INTEGRATED
RURAL WATER SUPPLY
AND
ENVIRONMENTAL SANITATION PROJECT
extracted text
INTEGRATED

RURAL WATER SUPPLY
AND
ENVIRONMENTAL SANITATION PROJECT

Report
of
The Panel of Independent Consultants

Project Planning and Monitoring Unit
Department of Rural Development and Panchayati Raj
Government of Karnataka
Bangalore

n

February 1997

INTEGRATED

RURAL WATER SUPPLY
AND
ENVIRONMENTAL SANITATION PROJECT

Report
of
The Panel of Independent Consultants

Project Planning and Monitoring Unit
Department of Rural Development and Panchayati Raj
Government of Karnataka
Bangalore

n

February 1997

FOREWORD

The

Government

of

Karnataka

constituted

a

Panel

of

Individual Consultants to review the implementation of the World

Bank assisted Integrated Rural Water Supply and Environmental
Sanitation Project and to recommend such changes

that may be

conducive to its more effective and timely implementation. This

report presents the views of the Panel.

In the preparation of this report.

the Panel has had to

draw upon the expertise and time of many officers. institutions

and organizations

and

acknowledges

with

assistance it received. In particular.

acknowledge

Commissioner,
Panchayati

Raj

the

ready

the Panel would like to

received

from

the

Principal

Secretary,

Rural

Development

and

RDPR,

the

Department

Engineer-in-Chief,

the

it

support

the

gratitude

PHED,

(RDPR),

Secretary

Hr

Development

Director of the Watershed Development

Programme, and the Director of Health Education and Training.

The Chief Executive Officers of the Zilla Panchayats and
the Executive Engineers of the Project Cells of the districts

that the Panel visited made every effort to make the visits
instructive and useful. While thanking them for their assistance

the Panel would like to place on record its appreciation of the
candid manner in which they shared their views and experiences
relating to the project.

n

The representatives of the Consultants and NGOs gave full

assistance to the Panel in understanding their roles and field
particular.

In

issues.

received

assistance

the

representatives of these organizations in the

by

the

field is

gladly

CEOs,

Project

acknowledged.

Detailed
Cells,

questionnaires

sent

were

the World Bank Cell in PHED,

Director

the

of

Consultants,

Watershed

the

to

the Engineer-in-Chief,

Development

Programme,

the
the

the NGOs and others. The replies received were of

great help in the wok of the Panel. The assistance received from

the recipients of the questionnaires is gladly acknowledged.

The work of the Panel was very heavily dependent on the

assistance of the Director PPMU and his colleagues. The Director
rendered

all

assistance

necessary

and

readily

made

all

information that the Panel wanted for which assistance the Panel
is very thankful. The Panel would also like to place on record

its

appreciation

and

thanks

for

the

help

given

by

all

the

officers of the PPMU and in particular thank the Deputy Director
and Assistant Engineers for their ready help at all times.

The visits to the project villages were a unique experience
and sharpened the perceptions of the Panel of the vital need to

temper projects relating to essential needs to ground realities.
The

Panel

would

like

to

thank

the

village

communities.

the

members of the Village Water Supply and Sanitation Committees

and the women’s groups of the villages visited for their sparing
so much of their time and being so helpful.

This

report

presented

is

in

full

awareness

of

the

complexity of this project in terms of novelty of approach and
the

integration

experimental

against

the

recommendations

of

backdrop

of

implementation of

this

the

of

public

report

project

related

in

elements.

all

set

participation.

If

the

result
the

in

the

short period

successful
left

for

completion and assist in formulation of a follow on project. the

Panel would consider its efforts more than worthwhile.

'Gul am Ahmad
i

Gita Sen

CONTENTS
Introduction

1

Chapter I

The Project - A Brief Description

4

Chapter II

Review of Progress

10

Chapter III

Organization for Project Implementation
and Management - A review

20

Chapter IV

The Management Structure Alternatives

34

Chapter V

Systems for Monitoring, Evaluation and
Supervision

40

Chapter VI

Administrative Procedures

48

Chapter VII

Per Capita Costs

56

Chapter VIII

Community Participation Activities

62

Chapter IX

The Role of Non Governmental
Organizations

66

Chapter X

The Community Participation Management
Consultancy

71

Chapter XI

Design Consultant

77

Chapter XII

Construction Supervision Consultancy'

82

Chapter XIII

Groundwater Recharge Measures

88

Chapter XTV

Leak Detection, Water Quality
Monitoring and Equipment

95

Chapter XV

Habitat Development and Health
Communication

102

Chapter XVI

Follow on Project

130

Chapter XVII

Summary of Recommendations

138

Annex I

Constitution of the Panel

INTRODUCTION

Various projects for establishing and improving water

supply in villages have been undertaken by the Government of
Karnataka. Among these one of the important projects that has
been taken up is the Integrated Rural Water Supply and
is
financially
Project
which
Sanitation
Environmental
assisted by the World Bank. The Project, as planned, was
expected to provide piped water supply to 1200 villages in
the State spread over 12 districts. It has an important
component relating to sanitation. health and hygiene. The
project was commenced in June 1993 and was expected to be
completed by June 1999. However, various factors have
inhibited its progress and a recent Mid-Term Review of the
reasons.
1996 had.
among other
Project in September

identified the institutional structure of the management of
the Project as an area of concern. The view was taken that
the present management structure was not fully conducive to
the attainment of the various objectives of the Project. The
review of the management structure was, therefore. considered

necessary not only from the point of view of enhancing the
effectiveness of the structure in relation to the on-going
project but also with regard to such follow on projects that
may be undertaken. It was felt that such a review should be
carried out by an outside group of consultants rather than be
in-house.
Accordingly,
the
Government
of
Karnataka
constituted a Panel of Individual Consultants to review the

current management and institutional arrangements relating to
this Project and recommend appropriate modifications. The
relevant order of Government is at Annex I.

1

The terms of reference of the Panel are as follows:

(1)

To review the institutional frame work including
the District Level Co-ordination Committee created
for the implementation of the Karnataka Integrated
Rural Water Supply and Environmental Sanitation
Project being
implemented with
the
financial
assistance from the World Bank and to suggest
changes that may be considered necessary to enable
the Government of Karnataka to implement the
Project as per the Project scope and objectives
well within the Project period itself;

(2)

To review the delegation of powers to the officers
and institutions and to suggest changes that may be
considered conducive for the proper implementation
of the Project;

(3)

To consider other relevant issues as may be
considered necessary by the Panel to implement the
Integrated
Rural
Water
Supply
and
Karnataka
Sanitation
Project
in
an
effective
Environmental
way;

(4)

To-consider implementation structure, delegation of
powers and other aspects considered necessary by
the Panel to implement the likely follow on project
pertaining to the Integrated Rural Water Supply and
Environmental Sanitation in Karnataka to be taken
up with the financial assistance from the World
Bank.

The term of the Panel was three months from December
1996 to February 1997.

Panel

would

It was originally envisaged that the

an

submit

regarding

report

interim

the

institutional

framework and delegation of powers within one

month.

followed

to

be

by

the

final

Later,

report.

after

discussions with the representatives of the World Bank and

the

Director

PPMU,

it

was

agreed that

the

interim report

would be submitted by the end of January 1997.

the work progressed.

However,

as

it was noted that the quantum of work

had been underestimated. It was noted that field visits were

necessary

NGOs,

and

Project

involved

in

extensive

with

the

Consultants,
agencies

and

other

authorities

and

Project

were

necessary.

Responses

Cells

the

interviews

to

2


were

questionnaires

also

always

not

prompt.

Due

to

these

it was realized that the submission of an interim

reasons,

report would tend to delay the work of the Panel.

It was

indicated to Government that the Panel would prefer to submit
its full report within February 1997.

The Panel elicited information through questionnaires
from the Consultants,

Executive Officers

Chief

in

Cells

Proj ect

Panchayats,

Zilla

the

the

of the

districts.

the

Engineer-in-Chief of the Public Health Engineering Department

(PHED),

and the NGOs. Discussions were also held with the

Consultants,

the E-in-C PHED,

the Director PPMU,

Commissioner,

the

Secretary II

RDPR Department,

and

Training,

Secretary RDPR Department,

Principal
Director

the

Development

of Health Education

Director

of

the

the

Watershed

Development

Programme and the NGOs.

The Panel visited 14 project villages of the Pilot
phase and of Phases I and II in the districts of

Mandya,

Mysore,

Bidar,

Tumkur.
Tumkur.

Bangalore,

The purpose of these visits

was to have an idea of the implementation of the project in
the

field.

Opportunity was

taken to hold discussions

also

with the representatives of the NGOs and Consultants working
in the field.

the CEO of the ZP,
Cells,

the

Divisions

the Executive Engineers of the Project

Executive Engineers
of

meetings were held with

During these visits,

the

ZP,

the

of

regular

the

district

Engineering

representatives

of

the

consultants and others.

The field visits provided the Panel an opportunity to

meet the VWSCs of the villages visited.
was made to meet women’s

groups.
groups.

The

Particular attempt

discussions with the

members of the VWSC and with women’s groups were refreshingly

frank and free.
3

Chapter I
THE PROJECT - A BRIEF DESCRIPTION

The Integrated Rural Water

Supply and Environmental

Sanitation Project assisted by the World Bank was undertaken
to

provide

safe

drinking

water

and

environmentally

appropriate sanitation facilities to 1200 villages in the 12
districts

of

Bangalore

Dakshina Kannada,

(Rural),

Belgaum,

Bellary,

Gulbarga, Hassan, Mandya, Mysore,

Shimoga and Tumkur in Karnataka1.

Bidar,
Raichur,

The Project Agreement and

the Development Credit Agreement was signed on 4th June 1993,
the credit becoming effective from 23rd February 1994.

The

Project completion was specified as 30th June 1999, with the
credit closing on 31st December 1999.

1.2

The project comprises the following four components2

1. Rural Water Supply, including construction of new
and rehabilitation of existing water supply schemes
in about 1200 villages, assistance for PHED’s
borewell programme, leakage repair works, a water
quality monitoring programme and measures
for
ground water recharge.

1 The elements of the Project are very briefly described in
this Chapter. The Project details are available in the
documentation of which the important ones are the Staff
Appraisal Report of March 1993, the report of the Review
Mission of September 1996.
2

These four components are indicated in Para 2.06, Page 11,
Environmental
Staff
Appraisal
Report,
March
1993.
sanitation includes individual and institutional latrines
and resurfacing of roads.
4

The water supply is planned on a demand of 40
litres per capita per day (Ipcd) for a public stand
post and at 70 Ipcd for home connections;

2. Environmental Sanitation, including construction of
environmental sanitation facilities in all the
project villages based on demand, covering sullage
drainage, pit latrines, washing platforms, cattle
troughs, bathing cubicles,
cubicles. street bins and biogas
plants.
The community is expected to contribute 30% of the
cost of drainage works as estimated in the design
reports, any excess being met from project funds.

3. Institution Building and Project Support, including
community development programmes for creation of
village water supply and sanitation committees,
comprehensive training programmes and strengthening
Zilla
and
of
the
project
management.
management,
PHED
Panchayats (ZPs);

of
greater
hygiene and

creation
4. Health Communication for
community awareness and demand for
environmental sanitation.

1.3

The initial Project cost was estimated at Rs. 447.20

crores.

shared in the proportions of 78% as
from the

World Bank,

15%

beneficiary

communities.

loan from the

State

Government

and

7% by the

The

expenditure

on

the

main

components of the Project as at the end of December, 1996 was
Rs.

55.566 crores

Environmental

Recharge

and

for Water Supply,

Sanitation,
Rs.

9.7554

Rs.

Rs.

1.05 crores

crores

for

3.1029 crores

for

for Ground Water
other

components.

including software and project support totalling Rs.69.4743
crores.

5

Project

The

1.4

has

certain

which

features

unique

distinguish it from conventional water supply schemes which
are being implemented as part of Plan activity. These are the

(i)

inclusion

Participation

important

of

operation

for

supply and

environmental

latrines.

with

of

Community

management

of

the

sanitation

contribution
sanitation

environmental

and

components

by

water

including drainage

and

for

the

induction

of

the

community

component.

(ii)

Consultants

for design and supervision of the water supply

components.

and for intensive training of those involved in

the

project

for

and

development

of

basic

skills

(iii)involvement of Non-Government Organizations for evoking

community participation in the selected villages,

supervised

(iv)

a separate

not

merely

by a Consultant on Community Participation,

Project Management Structure.

1.5

The

establish

objectives

safe

water

the

Project

were

supply

systems

but

of

to

involve

to

the

community in the management and operation of these systems to
ensure

their

include

a

sustainability.

strong

element

an

development

of

sanitation

measures

of

awareness
by

the

The

other

social

objectives
and

the

for

health

and

through

a

watershed management

of

the

need

community

Health

Sanitation and Health Education programme.

6

1.6

The

induction

of

the

for

consultants

hardware

components of both design and construction supervision was
based on the conviction that the Public Health Engineering

Department (PHED) of the Government did not possess the staff

strength for this purpose. Similarly, the induction of NGOs

and the Consultant for Community Participation Management was
considered desirable because official agencies, accustomed as

they are to work in isolation. would not possess the skills

to evoke community participation.

1.7

The involvement of the community at every stage of the

water supply and environmental sanitation components is built
into the process of implementation. The design of the water
supply scheme

for

Design Consultant
Report (CDR)

A

a village is

who

first

the responsibility of the

prepares

a

Conceptual

based on a survey of the village.

Design

its current

and projected population and other relevant parameters. This

CDR is discussed with the village community or Gram Sabha,

with the active involvement of the NGO concerned, the Design
Consultant and the official agencies. The suggestions of the
community are noted and taken into account in the preparation

of the Engineering Study Report

by the PHED,

documents.

(ESR) which.

after scrutiny

becomes the basis for the preparation of bid
Similarly,

at

the

construction

stage.

the

Consultant for Construction Supervision is expected to take

7

account

into

reactions

of

the

community

with

regard

to

adequacy of quality of construction.

The

1.8

Project

is

being

implemented

in

three

Phases.

These are i)a Pilot Phase in 11 villages. ii)a Phase I in 257
villages in 10 districts

iii)

(excluding Hassan and Tumkur)

a Phase II in 932 villages in 12 districts.

and

including

Hassan and Tumkur.

1.9

The Pilot Phase is almost completed, with water supply

works having been established in 10 out of the 11 and handed
over to the communities. Environmental sanitation works have

been completed in 4 villages while work is in progress in the
7 others.

1.10

In Phase I,

contracts for all the 257 villages have

been awarded for the water supply civil works between March
and November
later.

1995.

However,

18

villages have been dropped

leaving 239 villages in this Phase. As at the end of

December 1996,

these are under construction in 218 villages.

Envi ronment a1

sanitation works are in progress
an

expected

villages.

Out

of

Rs.466.41

lakhs

for this Phase,

community
Rs.

in only 113

contribution

of

271.90 lakhs have been

contributed as at the end of January 1997.

8

implementation of the Project,

The delay in the

1.11

mentioned

factors

earlier,
have

has

been

been

a

identified

matter

of

in

Mission

the

concern.

as

Various

Report

of

September' 96 among which the institutional arrangements were

considered important.

Delays have occurred due to various reasons. In Phasel

1.12

for

example.

commence

preparation

the

from

1.4.1991

of

and were

31.1.1992 or in 38 weeks.

ESRs

was

expected to

expected

to

be

the

ready

by

But these were completed only by

August 1993. Similarly, in Phase II, the stipulation was that

40% of the ESRs of the total of 935 would have to be ready
within 60 weeks of the commencement of the assignment to the

Design

Consultant,

which

was

March

within 104 weeks. In other words.

ready by April

1995

and

the

1994

and

the

balance

about 374 ESRs were to be

balance

by March

1996.

The

earliest 10 ESRs were ready only by May 1995, much after the
contract period.

9

Chapter II

REVIEW OF PROGRESS

In assessing the

status

would

have

to

considered.

among others.

(i)

a review of delays in physical progress.

facets

(ii)

cost factors.

be

(iii)

of

the

project.

These

its

would

many

include.

components that have been delayed.

(iv) some main issues with regard to performance.

Delays in physical progress:

2.1

The delay in the implementation of the Project,

mentioned earlier.

has

factors

identified

have

September

been

1996

among

been

which

were considered important.

a

the

matter

of

in

Mission

the

concern.

as

Various

Report

of

institutional

arrangements

The Mission Report

of September

1996 concluded that while 50% of the Project implementation

period is over only 40% of the implementation in 250 villages
of Phase I has been carried out. With the Project coming to

an end by June 1999, the activity with regard to Phase II has
yet to gather momentum.

2.2

Delays have occurred due to various reasons. In Phase

II, the stipulation was that 40% of the ESRs of the total of
935

would

commencement

have

to

of

the

which was March 1994

be

ready

assignment

within

60

to

Design

the

weeks

of

the

Consultant,

and the balance within 104 weeks.

In
10

other words,

about 374 ESRs were to be ready by April

1995

10 ESRs

were

1996.

and the balance by March

earliest

The

about 156 ESRs were

ready only by May 1995. By March 1996,

completed while by December 1996 about 525 were ready. These

been

have

delays

caused

the

by

mainly

the

of

inability

Consultants concerned being able to maintain the "milestones ”
or

targets

agreements

signed

by

them.

other additional contributory factors are delays in

However,

final

the

in

stipulated

selection of water
by

monitoring

the

agencies.

official

lack

of

field

staff

and

Consultant

The

effective

source points,

delays

of

appear

also

to

by

the

have

been

tolerated since rarely has prompt a.ction been taken to review

progress,
which

identify

should

penalties,

or

have

"milestones"

of

the

stipulated

resulted

in

administrative

missing

institution

of

early

warning

action.

systems

of

monitoring.

2.3

The target dates set for completion of piped water

supply schemes and other activities are as follows 1 :

1 Extract from Form No. PPMU - 13 Summary: Project
Physical Progress for the period ending December 1996.

11

A WATER SUPPLY

FY • FY
93-94 • 94-95

Total •
Scope■

Description

FY
95-96

FY • FY
96-97 • 97-98

FY
98-99

FY
99-00

Cum
achievt
to date

(No.of villages)

Piped

Til

Pilot

[t ] ’8

:’2

To

A

:’7

:"3

257

Phase -1

:’ O

To'

0

•o'
tl‘6

0

: 135 : 97

25

: 0

0

0

0

•:“5o

200

t 327

326

32

0

0

:0‘

55

55

0

:a

Phase

2

935 T

A,___

-j.

j_____

A

( No.of villages )

Leak Repair Works
T’75

Phase -1

■t Ts

: 20'

:‘5O

55

55

:‘0

A

Phase

2

275 T

0

55

A

Ground Water Recharge

16

Pilot

T

8

( No.of villages )
8

A

142 T

Phase -1

0

0

3

6

0

0
9

0

30

30

30

30

22

0

0

0

150

150

150

100

0

A

Phase

2

550 T
A

Note: T

SAR

Target (annual) ; A = Achievements (annual)

12

B WATER SUPPLY - LABS AND EQUIPMENT
Description

■ Tota
: Scope

FY
93-94

( Labs new and upgraded )

Control

Water Quality
15

Number

: 94-95

1

6

8

0

T;

Cum
achievt.
to date

FY : FY
; FY
: FY
96-97 : 97-98 : 98-99: 99-00

FY
95-96

0

0

0
j.

A;

C WATER SUPPLY - BOREWELL DRILLING, EQUIPMENT & WORKSHOP
Total :
Scope •

Description

FY :
94-95:

FY
93-94



FY : FY : FY : FY ; FY : Cum
95-96 : 96-97 : 97-98 : 98-99 : 99-00 : achievt.


1

1

1



a

No.of wells* 44 0? *T

1400

1500* 1500 • 0

:A

1355

112 : 399

D ENVIRONMENTAL SAN I TAT ION
Total :
Scope •

Description

T; 0

11

f......... • a*
a

a

Phase -1

:'819“:

•0

: 0

I --

j---.

to date

•2685

I

SULLAGE DRAINAGE & LATRINE
FY
; FY
; FY
: Cum
97-98 : 98-99 : 99-00 : achievt.
: to date

FY
96-97

FY
95-96

( No.of villages )

Sullage Drainage
Pilot

FY
94-95

FY
93-94

: 0

a

5

0

5

: 0

: 0

: 0

t—

4

3

1

:"6

7135

88

725

:‘0

: O'

0

0

50

: 200

: 330

: 362

•“

T257”':tTo‘
a:

ta: 0

935

Phase -2

A;

( No.of Latrines )

Latrines
Pilot

\

: 75C

: t* 0

250

: a*


Phase -1

i

i

a

0

: a:

Phase -2

•7065' ta: 0
-J-

Note: T = SAR

0

194

•‘296 "T

: 0

: 0

: 0
•‘490

a

f 18€:0:tY‘0
a

500

:-A:

0

: 0

110125

6600 : 1875 : 0

1127

2236 :

0

3750"T15b00:24f50727i
-J.

3363
...... -

Target (annual) ; A = Achievements (annual)

13

E ENVIRONMENTAL SANITATION- BATHING CUBICLES
FY
96-97

FY : FY : FY
93-94 : 94-95 : 95-96

Description \ Total :
; Scope ■

FY
97-98

FY
: FY : Cum
98-99 : 99-00 \ achievt.
: to date

Bathing Cubicles & Biogas Pilot Plant

: 13

No.of BCs :3000 :t : 0




I

:A •

350

: 345

: 563

11

: 227

:

■238
I

against a target of

In the case of Phase I villages.

2.4

: 905 :

825

232 water supply schemes that should have been completed by

March 1996 none have been completed. In the case of Phase II
villages, 50 such schemes should have been completed by March
1996 but the bids for this phase are in the initial stages of
even

acceptance

in

February 1997.

In

terms

of

operational

workload this would mean that 935 such schemes would have to
be

completed

in

the

next

completion date is June 1999.

28

months

since

the

project

In assessing the implications

of this workload it would be necessary to keep in mind the
time

slots

required

for

the

essential

preparation of Conceptual Design Reports,

Appraisal programmes.

J

preparation of

the

processes

Participatory Rural

Engineering

Reports,

finalization of Engineering Study Reports,

for bids

and awarding of works.

and

for

of

Study

calling

completion of the

works. The pressure on the management of the project would be
evident.

14

Costs and their implications:
The delays have also resulted in escalation of costs

2.5

of the project.

It would be

in

relevant.

this context.

to

consider the per capita costs for the civil works part of the

water supply component, being the main component in terms of

investment,

rather than total outlays.

The per capita costs

665 on the basis of
of this element for Phase I averaged Rs.

the lowest bids obtained as compared to Rs. 296 on the basis
of the SR of 1992-93 unloaded for factors such as investment

and inventory costs of materials,

insurance.

etc, Rs.

405 on

the basis of the SR of 94-95 and Rs. 593 on the basis of the
market

for

rates

labour

and

materials

of

94-95.

The

per

capita costs for Phase II estimated in the Mission Report of
September 1996 is Rs. 786. Consequently,

the said Report has

concluded that the Phase II water supply cost estimates would
be

about

consequence.

that

130

per

cent

above

the

SR

the total outlay being fixed,

the number of villages

estimate.

As

a

it is envisaged

included in the Project would

have to be reduced from 1200 to 850. In other words. Phase II
which was planned for

950 villages would now include only

about 600.

2.6

At this point it would be relevant to consider the

bids obtained recently for such works

in the case of some

Phase II villages for Mysore district Slice I. The per capita

15

cost in these villages on the basis of the SR of 95-96 is Rs.

368 while the per capita cost on the basis of the bids worked
out

on

rates

market

plus

overheads

stipulated

profit

and

works out to Rs. 523, or an excess of about 42 per cent over
it would permit the

If this trend were to continue.

the SR.

number

inclusion

of

a

larger

However,

if

the

Project

has

decisions

stipulated period.

of

in

Phase

II.

completed

within

the

villages

in

villages

to

be

on the number

of

this Phase and their identification would have to be taken

most expeditiously.

2.7

The high

to

attributed

per

of

capita costs

conditionalities

the

Phase

that

were

are

I

rightly

imposed with

regard to pre-qualification of contractors and the grouping
slices.

in large

of works

This

obviously resulted in

elimination of effective competition. However,

experience,

smaller

the

procedures

packages

of

5

to

have

been

10

contiguous

the

based on this
to

permit

villages

with

changed

corresponding reduction of the estimated costs per slice. and

adoption of post-qualification in place of pre-qualification.
The new approach has resulted in more competitive bidding as

indicated by the fact that for 74 villages of Phase II there
have been

67 bids

as

against 13

received

for all

the

257

villages of Phase I.

16

Delayed components:

2.8
(a)

components relating to
The project includes important
(HSHE),
Education
Hygiene
and
Sanitation
Health,

(b)Ground Water Recharge,

(c)

Water Quality Surveillance,
and

(e)

integral

Leak Detection and Repair,

(d)

PHED.

Equipment

for

the

of

the

project

parts

Water Quality Monitoring and

but

progress in their implementation.

were

These

envisaged

little

been

has

there

as

The table above indicates

of stipulated targets.
the slippage in achievement

2.9

The

particularly

delay

in

the

unfortunate.

of

implementation

Conceptually/

it

is

the
an

HSHE

is

integral

sanitation component with a strong
part of the environmental
achievement of specific
health communication element for
of personal and family
focus areas such as (a) promotion
(c) education on
hygiene. (b) promotion of latrine usage,
(d) management of household water
environmental hygiene,
resources and the like. Logically, this component should have

been included in the community participation

exercises

for

maximum impact.

2.10

The

objective of

the

component

relating

to

ground

water recharge is to conserve rain water in situ in order to

enhance recharging of groundwater sources. This is important
for the long term sustainability of the water supply project
in terms of adequacy.

The implementation of this component

17

has

Mission

the

and

faltered,

As

indicated the main reasons.

September

of

Report

1996

conceptual

discussed later,

problems have hampered the implementation of this component.

quality

water

and

monitoring

quality

Water

2.11

surveillance are related elements. Currently, such testing is
either

as

response

a

of

a

strengthening

of

the

at

the

activity

is

the

the

PHED

and

the

Welfare

for

ensuring

main

infrastructure

in

Health

of

or

situation

The

project.

commencement

Directorate

ep i demi c

an

to

Family

and

continuous testing of water quality.

2.12

Leak detection surveys and repair work are intended to

prevent wastage and loss of drinking water.

Leak detection

followed by preventive measures would considerably

improve

maintenance of the systems and enhance water availability. It
includes both building up expertise and providing necessary
equipment in the PHED and ZPs.

2.13

For

more

effective

implementation

of

the

borewell

programme which is an essential element of the water supply
component, it is proposed to provide equipment to the PHED.
The

equipment

among others.
rigs.

that

was

proposed

to

be

India Mark 3 hand pumps.

one hydrofracturing

rig,

provided

included.

6 borewell drilling

10 yield testing units

for

borewells, 3 well logger units for geophysical investigations
18

and strengthening and upgrading the PHED workshops. The rigs,
a particularly vital element.

action to procure them.

have yet

to be

after an abortive

acquired and

start.

has

been

recently recommenced.

Some main issues with regard to performance:

The delays that have occurred in the implementation of

2.14

various components of the project have been briefly indicated

above. The key issue is how the target date of June 1999 for
In this

the completion of the project could be maintained.

context,

it would be relevant to recall that

supply schemes would have to be completed.
can

at

best

be

said

to

have

just

(a)

935 water

for which action

commenced.

(b)

major

components involving community participation such as the HSHE

and

development

watershed

have

yet

to

be

instituted.

(c)strengthening of the infrastructure of the main agencies

has to be ensured.

and

(d)

an efficient MIS has yet to be

devised and implemented.

2.15

In evaluating the current situation with a view to

recommending possible structural changes that could enhance

operational

efficiency.

institutional

structure

the

of

fact

the project

that

the

current

is

quite

different

from what government departments are used to.

would have to

be kept in mind.

19

Chapter III

ORGANIZATION FOR PROJECT IMPLEMENTATION AND
MANAGEMENT - A REVIEW
for

structure

organization

The

and

implementation

management of the project is unique since the conventional

structure

departmental

distinctive

The

adopted.

involvement

supply

government

has

not

been

are

(a)

the

high

features

non-government

of

organizations

(NGOs)

in

the

of

the

the

project.

(b)

involvement

in planning.

operation

and

management

implementation
community

within

of

and environmental
for

consultants

specific

sanitation.

water

induction

of

(d) establishment

of'

(c)

elements.

of

the

exclusive project cells in the PHED and in the ZPs and (e)the
direct association of other departments of government such as
the

development

as

partners.

creation of an Empowered Committee,

(g)

establishment of a

health

watershed

and

(f)

Project Planning and Monitoring Unit (PPMU) for management of
the project. The functions of these organizations are briefly
indicated here and the role they perform is appraised.

The Non-government organizations:
3.2

The involvement of NGOs is at the district level for
organizing

assisting

in

Sanitation

Committees

community

participation

the

(VWSC),

Water

Village

and

Supply

monitoring

implementation

of

of

project.

and

aspects

the

undertaking promotion of latrine and health communications.

20

An NGO in each district is also proposed to be involved in
the watershed development activities.

of

appointment
official

the

agencies
in

communities

at

NGOs

the

activities

and

not

to

ability
that

is

level.

district

have

do

these

the

The rationale for the

enthuse

NGOs,

the

they.

that

would provide devoted, dedicated service. The PPMU, according
to current procedure, selects and appoints the NGOs.

3.3

The role of the NGOs is separately discussed. However,

a few observations at this point would be in order. It would

be difficult to state categorically that efficiency or role
performance has necessarily been better in the case of the

NGOs. There are.

of course. exceptions but by and large the

NGOs did not seem to reach the expectations expected either
the unfortunate emphasis on

in impact or involvement. Also,

collection of the contribution by the community, particularly
after

the

recent

decision of

a

part being

first

obtained

upfront, has skewed their role from motivators and catalysts
of social change to collectors of funds. The perception that

this

is

their

despite

responsibility.

primary

being

it

clearly that of the VWSC and the community at large. has in
many

cases

resulted

in

the

objective

of

their

very

involvement being lost. In this context. the role of the CPA

Consultant

vis-a-vis

the

NGOs

would

call

for

serious

attention. The mechanisms of induction of the NGOs and of the
CPM Consultant need review.

21

3.4

The

measure

seems

operational

experience

to

the

of

induction

with

association

when

that

indicate

of

in

large

such

close

NGOs

is

there

with

government

financial

implications, the NGOs often seem to acquire the character of
extensions of government thus losing their vital advantage of

innovation or independence. As a consequence, they are unable
to perform their primary roles

demonstration

of innovative

and critiques of official programmes.

The Village Conniunity:

The

3.5

community

associated with those

at

village

the

elements

level

actively

is

of the project that

of

are

direct interest and benefit to it. The community is expected
to

be

stages

consulted through participatory meetings
such

as

when

the

Conceptual

Design

at

various

are

Reports

prepared, before the Engineering Study Reports are finalized.
during construction of

sanitation

for

works

the water
ensuring

environmental

supply and

adherence

and

design

to

specifications. and later for the operation and management of

the

water

itself.

supply

official

The

the

agencies.

consultants and the NGOs are together expected to be actively
community.

associated

with

the

village

responsible

for

the

contribution

that

the

VWSC

is

community

is

The

expected to make of 30% of the costs of the sullage drainage

works and for the entire costs of operation and maintenance
of the water supply works.

22

In

3.6

most

are

committees

these

cases

of

aware

the

project and are articulate about their expectations from it.
the Project Cells in the districts and some of the

However,

NGOs seem to have misconceptions of the role of the VWSSC. In

particular,

in the project

officials

are

districts

the

in

generally skeptical of the need for and the benefits of the
involvement of what are viewed as "non-official” elements in

the planning and implementation of such a project. One reason
for this is that water supply schemes have been implemented
all

these

years

and

continuing

are

0

vital

in

involvement

emphasis

on

community

relating

to

environmental

element.

even though in funding the largest.

sanitation.

as

for the special

The rationale

normal departmental activity.

implemented

be

to

the

programmes
supply

water

being just

a

route for the former is rarely appreciated.

Consultants:
3.7

Consultants

water

supply

are

employed
(b)

schemes.

(c)community

participation.

communications.

(f)

for

(a)

the

of

of

construction.

(d)training.

(e)health

supervision

leak detection.

designing

impact assessment of

(g)

ground water recharge and (h) special studies. The rationale
for

the

appointment

of

consultants

agencies

do

not

(i)official
expertise

have

would

the

for a project of this nature

seem

necessary

to

be

staff

or

and that permanent

additions to staff for a project would not be necessary or

23

desirable.

nor

(ii)

these agencies have neither the experience

sensitivity

the

but

latter

community

supervision

and

guidance

need

sustaining

(iii) NGOs are ideal agencies for

involvement in the project.
the

and

evoking

for

and

(iv) consultants would provide reliable and dedicated service

which

not

would

be

generally

available

from

official

agencies.

3.8

The

detection.

consultants

for

impact assessment

health

communications,

leak

of ground water recharge and

special studies have not yet been appointed. Reviews of the
roles

of

the

consultants

for

design

and

construction

of

the

supervision are discussed separately.

A

3.9

separate

review

of

the

role

Training

Consultant has not been made since the Panel is in general
agreement with the assessment made in the Mission Report of
September 1996 1.

It must. however. be emphasized that it

would be necessary to orient the engineering staff of the
Project Cells in the districts with regard to the special

features of this project and the role of the NGOs and the
consultants and the need for constant interaction with them.

Also, their responsibilities in relation to the environmental
sanitation programmes would need to be clearly indicated to

i

Page 9 and Attachment 3, Report of the World Bank Mid­
Term Review Mission, September 1996.
24

there is

the Cells through training programmes. At present.

an impression that this activity is that of the NGOs and that
the Cells’ responsibility relates primarily to water supply.
largely due to the environmental sanitation component being

on the water

made dependent

also

is

It

supply component.

noticed that the staff at the district level of consultants

for

design

"engineering”

supervision

construction

and

approach.

have

a

purely

Interaction with the community and

the district NGO is often missing or slight

resulting in

dilution of one of the major objectives of the project. It

would be desirable to train or orient these staff so that
their role is understood and the other facets of the project

Such

taken into account in the performance of their role.

would

training

also

expose

this

which

staff,

contractual stipulations is generally raw.

despite

to the realities

of rural needs and the need to trim their expertise to ground
situations both in engineering and societal terms.

World Bank Cell in PHED:

3.10

Special units have been established in the office of

the Engineer-in-Chief, PHED and in each of the 12 districts

for management of the project activities.

The unit in the

PHED is generally referred to as the World Bank Cell,

and those

in

the

districts

as

World Bank

Project

PHED

Cells.

Though closely associated, it would be convenient to consider
these separately. This section relates to the Cell in PHED.
25

3.11

The

former

is

headed

while

the

latter

are

in

Engineers.

Executive

of

charge

Engineer

Superintending

a

by

Necessary staff has been provided to these units.

3.12

The main functions of the PHED Cell are to review and

monitor

all

engineering

aspects

and

technical

provide

to

support to the ZPs in engineering aspects of the project 2. It

also

has

for

respons ibi1i ty

regarding awarding of

contracts

for

of

approval

and

The

responsibilities

water

supply

schemes.

sanitation

environmental

review

schemes.

leak detection and repair work and for inspection of quality
of

work

is

assigned to

responsibility

for

cell.

the

The

drilling

borewell

PHED

also

has

and

water

quality

the

monitoring.

3.13

The

Engineering

procedures

Study

for

review

and

require

that

the

adopted

Reports

approval

of

Divisional

Superintending Engineer of the PHED reviews them on receipt
from

the

district

Project

Cell

and

either

seeks

clarifications or modifications or sends these on to the PHED
for

further

consideration

and

approval.

This

intermediate

level of technical scrutiny is no doubt useful but delays

2 The duties and responsibilities of the Cells, the PPMU
and other agencies and departments are fully described in
the Staff Appraisal Report of March 1993. Those of the
World Bank Cell in PHED is indicated on Page 77, Annex 2,
SAR 1993.

26

through personal

could be avoided

discussions

rather

than

’’back references”.

Inspections have been carried out by the Engineer-in-

3.14

Chief of the PHED of works relating to both water supply and

environmental sanitation. The inspection notes of the E-in-C
indicate. and confirm the view of the Panel, that quality of
construction of water supply works is at best equal to that

in other departmentally implemented water supply schemes and

that.

in

some

cases,

expected. This would.
effectiveness

the

quality
in fact.

of

was

not

the

standard

imply that a full review of
Consultant

the

of

for

construction

Supervision would be necessary which would ensure that in the
next phase
attained.

quality

beyond

standards

are

conventional

In this connection it would be relevant to note

the actual work is most

that

the

contractors

3

often carried out by local

. A mechanism for follow up of the observations

made and instructions issued must be established. The World

would

seem

desirable

review

the

Consultant

for

to

the

observations

in

Otherwise,

as

usually

to

require

to

react

construction supervision
periodic

It

PHED would need to develop such a procedure.

Bank Cell,

meetings.

happens.

whether corrections have been made in the field and at the

3

These comments are based on the inspection notes of the
Engineer-in-Chief, PHED for the period June 1996 to
January 1997.
27

o

of

cost

the

agencies concerned/

namely the

consultant

and

contractor/ would not be known.

The links between the PHED/ the PPMU and the Project

3.15

Cells in the districts are considered separately.

World Bank Project Cells in the districts:

Cells

3.16

have

been

in

established

each

of

12

the

districts for overseeing the implementation of the project.

These

cells/

generally

referred

to

as

World

Bank

Project

Cells/ are part of the ZP structure and work under the Chief
Executive Officer of the ZP. Their responsibilities relate to

water

supply and environmental

sanitation and

coordinating

the work of the NGOs and consultants.

A plain reading of the SAP and the reports of the

3.17

Missions that preceded it would seem to indicate that it was
originally intended that the regular Engineering Divisions of

ZPs

the

would

be

operationally

implementation of the project.

level project divisions
referred to)

each
4

of

the

In March

19934/

the

for

responsible

18

district

(or cells as they would be hereafter

were established on the basis of two cells in
districts

of

Bangalore

(Rural)

located

The Government Orders relating to these Cells
following:G.O. RDP 884 (2) 91 of 23.3.1993
a)
G.O. RDP 254 PPM of 31.1.94
b)
G.O. RDP 139 PPM of 12.6.1994
c)

at

are the

28

Bangalore

Sagar,

and Ramanagaram,

Dakshina

Shimoga

located

Kannada

located

at

at

Shimoga

and

Mangalore

and

Udipi,

Gulbarga located at

Belgaum located at Belgaum and Chikodi,

Gulbarga and Yadigir, Raichur located at Raichur and Koppal,

and Bellary located at Bellary and Harappanahalli

each in the districts of Mandya and Bidar.

and

one

In March 1994,

when the project was extended to the districts of Tumkur and

Hassan,

two

such

cells

were

in

created

each

of

these

districts located at Tumkur and Madhugiri in Tumkur district

and Hassan and Channarayapatna in Hassan district. The staff
sanctioned

for each cell

consisted of one

following- executive engineer

accounts superintendent.

(EE) ,

of

assistant

first division clerk.

each

of the

engineer(AE),
typist.

peon.

driver. Thus, by early 1994, there were 22 such cells.

3.18

The

intention

was

clearly

to

locate

these

cells.

following the practice with regard to the regular engineering
divisions of the ZP,

one at the ZP headquarters and one at

another convenient location. This was evidently on the basis
that the project villages were dispersed over the district.
However, in July 1994 these 22 cells were reduced to 12 or to

one in each of the project districts. The reasoning was that

environmental

the

sanitation

works

required better supervision and that this would be possible
if

an

assistant

executive

engineer

(AEE)

was

part

of

the

district cell. While creating the posts of one AEE in each

29

o

district for the project. the cells were reduced to one each
The staffing pattern of the district

per project district.

cell

was

EE,

one

one

AEs/JEsf

3

AEE,

one

accounts

superintendent, 2 drivers. 2 first division clerks, 2 typists
and 2 peons, except in Mandya and Bidar districts where there

were only 2 posts of AEs/JEs. The cells in ten districts. in
the

lost

effect

advantage

of

and

dispersal

post

of

unable

to

one

technical supervision of EE.

3.19

district

The

Cells

Project

clearly

are

manage the varied elements of the project or coordinate them.
Generally

speaking.

management

and monitoring

being

of

instead

for

a

focal

satisfactory

point

for

implementation.

they have tended to concentrate on the water supply scheme.
with minimal interaction with the community. the NGOs and the

consultants.

Their

capacity

has

inspections

for

been

diminished resulting in poor supervision of the consultants.

In a few cases. there appears to be an impression that the
cells / of

the

responsibility of ensuring performance with quality.

While

presence

consultants

of

absolves

the

the major responsibility is doubtless that of the NGOs and
consultants

it

would

supervision is reduced.

be

most

unfortunate

if

official

The long term implications both in

terms of sustainability and accountability are obvious.

30

Major associated Departments:

The departments associate'd with this project and with

3.20

specific responsibility for important elements are the Health
Department

and

the

Cell

Development

Watershed

the

of

The Health Department

Watershed Development Programme.

is

responsible for the implementation of the HSHE component in

Shimoga district.
other

responsible

The

earlier.

is

watersheds

for

established under

this

be

have

still

Development

Cell,

as

mentioned

development

of

micro

for

sustainability of the water

sources

In the

appointed.

to

NGOs

districts.

Watershed

action having yet to be initiated.

project.These aspects are discussed separately.

Empowered Conmittee:
An Empowered Committee was established at State level'7

3.21

for ensuring quick decisions being taken on matters relating

to

the

project.

The

Committee

is

vested

with

almost

all

powers of government thus avoiding the conventional and slow

process

of

Secretariat

references
level.

to

In fact.

various
the

departments

at

the

only restriction regarding

powers is when plant and machinery worth over one crore is

5 G.O No. RDP 45 RWS(2) 93 dated 10th February 1993. Under
G.O RDP 72 PPM 94 dated 17 June 1994 the powers of the
Committee were clearly defined. By an order dated 3rd July
1995 the inclusion of Secretary II of the RDPR Department
as a member was notified. It was clarified under orders
dated 30th May 1995 that the assignment of powers to the
Empowered Committee did not preclude decisions being taken
by the Heads of Departments concerned under the inherent
powers vested in them.
31

sought to be purchased in which case the matter has to go to
the

Cabinet.

for

responsibility

a

the

implementation

and

the

of

The Mission Report of September 1996 had suggested

project.
that

overseeing

powers

full

the Committee has

Otherwise,

Sub-Committee

of

the

Empowered

Committee

could be

established for expeditious clearance of many matters.

more powers

has not been agreed to. Alternatively,

however,

This,

/

could be delegated to Sub-Commit tees with reporting of use of
these powers to the Empowered Committee.

This

is discussed

later.

Project Planning and Monitoring Unit:

3.22

The Project Planning and Monitoring Unit

(PPMU)

was

established in March 1993 at State level for management and
monitoring the project

6

.

It is expected to provide guidance

to the implementing agencies and ensure maintenance of high

technical standards and the attainment of the objectives of
the project.

It

acts

as

the

secretariat

to

the

Empowered

Committee.

3.23

The PPMU is not a separate department of government

and the Director, PPMU is not declared as a Head of Department

nor have the powers of a Head of Department been conferred.
It is a functional wing of the RDPR department and is the

secretariat of the Empowered Committee.

6 G.O. RDP 884 RWS (2) 91 of 6th March 1993
32

3.24

The

functions

duties

and

March

in

the

SAP

of

responsibility

for

the

successful

indicated

project.
obtaining

the

of

1993

PPMU
7

of

consultants

for

been

overall

The

implementation

the adherence to agreed procedures.

approvals

have

of

the

selection and

the

hardware

components,, selection and appointment of consultants for the

software components and of the NGOs and ensuring coordination
among them would lie with the PPMU. In general, the planning.
coordination, management and monitoring of the project is its

prime responsibility.

7

Component 4, Annex 2, Pages 73 - 76, SAR March 1993

33

Chapter IV

ADMINISTRATIVE PROCEDURES

management
followed

the

of
in

project

are

quite

procedures

of

the

Bank

decisions

have

the

Bank’s

reference.

tender

consultants

and

imp1ement ing

departments

and

the

for

the

different

from

those

projects.

The

all

major

that

require

approval.

contract

like.

similar

of

implementation

the

evolved

procedures

administrative

The

This

and

almost

from

documentation.

of

choice

of

new

procedure

is

often

small

quite

terms

draft

to

the

procedural

defects have caused delay in obtaining approvals. The review

of the Bank’s procedures are beyond the brief of the Panel
and.

therefore.

no views

are expressed except to

say that

these procedures would certainly bear review.

4.2

The

firm

adherence

to

currently stipulated should be

the

Bank’s

strictly

procedures

followed.

In

as
many

cases, delays have occurred because of deviations from these

procedures which were unacceptable to the Bank.

4.3

The responsibilities of the various official agencies

involved in the implementation of the project.

as specified

in the SAR have determined the administrative and accounting

34

o

1. The procedures governing

procedures that are in place
processing

the

reporting

from

themselves.

earlier.

various

proposals.

of

and

between

various

levels

seem

implementation.

accounting

of

to

The

be

issues,

not.

as

discussed

for evaluating the reasons

No major

changes

are

by

expeditious

for

deterrent

organizational

are more relevant

slow implementation.

a

do

or

for

suggested with

regard to procedural arrangements. However, some issues would
need to be attended to. as discussed further.

The Director, PPMU is a part of the secretariat and

4.4

not a head of department.

Nevertheless,

the Director does

perform many functions similar to what a head of department
would do.

including management of routine functions such as

touring, etc. At present, all matters require approval of the
Secretary,

RDPR.

This casts a burden on the system totally

out of proportion to the importance of the issues.

It is

suggested that the Director, PPMU be delegated the powers of

a major head of department even though not

designated as

such.

4.5

All payments not covered by Letters of Credit

(LOC)

that have to be made by the Director, PPMU such as payment of

1 For example, the responsibilities of the PPMU are
indicated in Pages 73 to 75 and 104 of the Staff
Appraisal Report, March 1993. Similarly, for the PHED
and the Project Cells, responsibilities are at Pages 77
and 78 of this document.
35

bills of NGOs are now paid through the Well Boring Division
of the PEED. This procedure was evidently adopted before the

system of exclusive bank accounts that could be operated upon
by

project

designated

instituted.

was

authorities

implementing

It casts an unnecessary accounting load on the

PEED and has built in elements of delay. It is suggested that
a bank account be permitted to be opened in the name of the

Director^

PPMU

as

in

other

casest

with

allocation

of

appropriate funds.

A special accounting system has been developed for

4.6

this project to enable the expenditure to be distinguished 2.
The main feature of this system is that it authorizes bank
accounts being opened in favour of the Executive Engineers of
the Project Cells and that funds released to them through

Letters of Credit would be credited to these bank accounts.
For a large part of the expenditure initial outgo

through

the

conventional

Treasury

is not
though

system.

reconciliation of accounts with the LOC in the books of the
Treasury would still be necessary. No particular difficulties

are reported in

operating this

audit issues later.

system.

However,

to

avoid

the pace of reconciliation of accounts

must be monitored.

2 The procedure is specified in GO No. RDP 122 PPM 93
dated 27th April 1995

36

4.7

The delegation of enhanced general financial powers to

Heads

of

and

Departments
in

indicated

7

FD

No.

order

government

departmental

other

officers

is

of

16th

TFP

91

September 1991. More pertinent to the project would be the

delegation of enhanced powers to officers of the Public Works
and Irrigation Departments specified in order No. PWD 1 FCR

93 of 15th December 1994. As indicated in the latter order.

water

supply

drainage

and

under

included

are

works

"irrigation” for purposes of exercise of the powers.

The

4.8

need

Engineer-in-Chief,

for

and

PHED

to

the

charge

of

of

further

powers

other

officers

in

delegation

implementation of this project has been under consideration.

it is clearly not the want of powers

TVs emphasized earlier.

that had contributed to delays in implementation. A scrutiny
of

the

powers

specified

in

the

Government

Order

of

15 th

December 1994 indicates that it invests sufficient authority
in the PHED. Therefore, it would seem that further delegation
of

powers

solely

expediting

for

implementation

are

not

necessary.

4.9

In principle,

powers

liberally because

delegate

be

undesirable

to

extensive

delegations

reduce

would

it

the

essential

levels of scrutiny of proposals which have large

financial

implications.

Also,

except

in

the

case

of

mega

37

projects

of

special

character,

it

would be undesirable to

delegate special powers unique to one project.

4.10

However, delegation of some elements of administrative

functions now performed by the Empowered Committee could be
considered which would help in quicker decision making. It is
recommended

that

two

Sub-Committees

of

the

Empowered

Committee could be formed with the following functions
a) A Management Sub-Committee of the Empowered Committee
could be constituted to perform, by delegation by the
Empowered Committee, certain functions of the latter.
These could include matters which are mostly concerned
with operational issues and now included in G.O. RDP
72 PPM 94 of 17 June 1994. These are (i) finalization
of villages, (ii) finalization and approval of action
plans of villages/districts, and (iii) purchase of
vehicles. In general, this Sub-Committee could deal
with all matters that do not involve substantive
matters of policy.

b)To render monitoring of the project more effective, a
Monitoring Sub-Committee of the Empowered Committee
could be constituted. This Sub-Committee should have a
regular schedule of monitoring of project activities,
quantitative and qualitative, and a system of follow
up of the results of monitoring.

4.11

The advantage of forming these Sub-Committees would be

that they could meet more frequently since a smaller number

of officers would be involved. The decisions of these Sub­
Committees

would

have

Committee.

The

overall

reported

to

the

Empowered

responsibility

of

the

Empowered

to

be

Committee would not be reduced by this arrangement.

38

4.12

More

frequent

meetings

the

of

Empowered

Committee

would also go a long way to inculcate a sense of urgency in
the project agencies at all levels.

dealing

with

policy

issues

Its main role should be

and

ensuring

effective

coordination between departments.

39

Chapter V

PER CAPITA COSTS

The per capita costs of the water supply component
provide an insight of the pricing mechanisms that operate in

this

The

project.

determine

the

assessment

of

per

capita

costs

number of beneficiary villages that

a

also
given

level of funding can sustain. The assessment and control of
per capita costs would, therefore. be an useful exercise and

assist in the optimum application of the funds available for
this component of the project. Also, an evaluation of the per

capita costs

of the water supply component of the project

would be necessary for a realistic assessment of the scale of
the project in terms of the number of villages that could be
covered in the period available for completion.

5.2

For an urban or rural water supply.

apart from the

approximate total cost, the unit cost for comparison would be
the per

capita

cost of providing

the

desired quantity of

potable water to the beneficiaries. This unit cost would be
computed when the water supply scheme is surveyed,
estimated and project report prepared.

designed.

On the basis of the

known present population or the projected population at the
end of design period the per capita cost is

calculated and

compared with an estimated unit cost to enable an investment

decision to be taken.
40

5.3
when

Normally, the SR of the PHED applicable to the period
the

water

supply

scheme

is

prepared

is

taken

into

account in preparing the estimates for the scheme. The SR for

each year includes the rates for labour, materials. finished
items and lead and lift included in it.

For this project.

however, the procedures were modified at the instance of the
World Bank in as much as the SR was not adopted in toto in

preparation
estimates

whereas
rates

estimates.

Under

the

were prepared adopting

the

for
of

of

cement.

the

year

steel,

of

pipes

revised

SR

for

a

and valves.

preparation

of

the

procedure.

few items

etc.

market

estimate

were

adopted. For purposes of evaluation of the bids received and
for purposes of comparison of the bids. the SR was taken into

consideration for a few items while the difference in rate
for steel and cement. pipes and valves etc. compared to the

market rate prevalent at the time of bid evaluation was built
in. The estimates derived on this basis would obviously be
higher than that on the basis of the SR or the sanctioned

estimate. In addition. derived rates for various other items
such as insurance.

investment charges etc were taken into

consideration. This procedure of adoption of the SR combined
with derived rates was adopted in contrast to what the bidder
adopted which

was

market

rates

for

all

materials.

which

constitute about 60% to 70% of the total cost.

41

In accordance with this procedure. the unit cost for

5.4

Phase I villages works out to about Rs.300 per capita. This

per

adopted while working out

capita cost was

the project

cost in the SAR of March 93. An additional provision of about

35% to 40% was made to cover contingencies and escalations.
the unit cost was

With the latter also taken into account.

computed at about Rs.400 to Rs.420 per capita.

Against this estimated cost, when construction tenders

5.5

after pre-pre-qualification were

called

in

evaluated

1994,

and approved for 257 villages of Phase I, the total cost came
to Rs.76 crores against the estimated cost of Rs.29 crores.
is

This

estimated at

a per capita cost

of Rs.

786.

Since

these tenders are eligible for price escalation which would

be about 15%, ’the unit cost would rise to Rs.900 per capita
on

the

basis

of

the

1991

population

and

Rs.750

if

the

population of 2011 is taken into account. This means that the
project cost has gone up by almost two and a half to three

times

i

5.6

The project cost as indicated in the Mission Report of

September 1996

crores)

for

2

the

provides Rs.

1200

129 crores

villages.

With

(Rs.100 + Rs.29
provisions

for

1 The calculation is based on the information in Para 5(i)
and
Attachment 2 of the Mission Report of September
1996.
2 Attachment 2, Mission Report of September 1996

42

contingencies and escalation also taken into account. the net
amount would be Rs.180

crores.

this,

Of

Rs. 90

is

crores

committed for 257 villages of Phase I, leaving a balance of
only Rs.90 crores for the balance 950 villages. This will not

be sufficient even for about 350 to 400 villages if the per
capita cost of the 257 villages of Phase I of about Rs. 900

were to persist even in the tenders for Phase II villages
since the latter tenders are being floated about two years

However,

later.

if

trend of

the

lower

costs

capita

per

noticed in the tenders obtained for some Phase II villages

were

to

continue.

the

number

of villages

be

could

that

benefitted for a fixed quantum of investment would increase

2

.

However, if the number of water supply schemes in Phase II

that

would be

dependent

on

surface

water

is

taken

into

consideration. the per capita costs would increase. in which
case the number of villages would have

to be restricted.

Therefore, if the original targets of the project are sought

to be retained.

it would imply that additional funds to an

extent of Rs. 180 crores would have to be found or the scale

of the project curtailed to about 750 villages.

5.7

The

per

capita

costs

applicable

to

this

project

indicated above must be compared with the corresponding costs
3 The trend in the per capita cost obtained in the tenders
floated for Phase II has been commented upon in
Chapter II. The average per capita cost in the case of
some Phase II villages of Mysore district is about
Rs. 523 while that for Tumkur district is about Rs. 584.
43

the ESRs prepared by the Design Consultant from the point of

view of costing.

5.11
been

The expectation that a higher unit
offset

by

better

much

of

quality

cost would have

work

is

also,

unfortunately, not met. Nor has the time table been adhered

to. All the major contractors of the

18

slices of Phase

I

have missed all the mile stones so far with no valid reasons.

other than internal deficiencies.

5.12

It

is

learnt

that

the

PRE

SR

for

1996

97

has

recently been updated as a result of which they will become
costlier by about 15% to 20% over last year rates.

or about

40% over the base year 1992-93.

Since the long term implications of the cost factors

5.13
are

important

for

all

such

water

supply

schemes,

an

analytical review of the system of costing is suggested. This

review could be done by.
(a)

comparing the costs of samples of works under ARWS
and NRWS schemes prepared adopting the SRs of 9293, 93-94, 94-95, 95-96 and 96-97, taking into
account the SPD rate for materials or quotation
rates for non covered items with

(b)

a similar comparative study of one or two estimates
of 2nd phase villages from among those prepared by
NIDC and by Kirloskar consultants to determine
costing of all parameters.

46

o

In

5.14

computing

the

relative

assessed costs of uncovered services

this

purpose,

taxes.

insurance

for

costs

like

etc., which are being taken into account by major contractors
and

stipulated

as

in

Bank’s

the

conditions,

unlike

the

practice in departmental execution or the piece work system,
could also be taken into account.

5.15

The pre-qualification procedure has been given up and

post - qualification is now adopted.

Packages are now being

formed on the basis of a minimum Rs.50 lakhs estimate and may
consist of a maximum of about four to five villages.

cases

of

surface

sources

being utilized.

the

costs

In rare

for

a

single village may exceed rupees one crore. It would be ideal
if packages are as small as possible to include just two or

three villages but administrative costs would tend to rise if

this

practice

is

adopted.

obtaining maximum benefits

A

reasonable

balance

between

of smaller packages which would

render the process more competitive and administrative costs
would have to be

struck.

Nevertheless,

the adoption of as

small packages as possible is suggested.

47

o

Chapter VI

COMMUNITY PARTICIPATION ACTIVITIES

Community participation activities (CPA) are a central

distinguishing

this project.

part of

it

the

of

from most

other water and sanitation projects undertaken by the state.
for

Although CPA accounts

only

1.5%

of

total

the

project

cost, and, indeed. all of the institution building and health
communication

activities

(which

include

CPA)

together

constitute only 4.6%,

these ’’software” components are a key

part of the project.

Their effective delivery is

essential

for planning of project activities. and their implementation

and sustainability.

The objectives of CPA in this project are four-fold:

6.2
(i)

to ensure involvement of local communities

in planning

and supervision of the water supply. environmental sanitation

and

habitat

development

facilities;

formation of local level institutions

and

Sanitation

responsibility

Committees)

which

(ii)

facilitate

to

(Village Water Supply

will

take

full
assets

for operation and maintenance

of

the

fixing and collection

of

the water

created

(including the

tariff);

(iii)

to effectively communicate the message of and

arrangements for community cost sharing equaling 30% of the
capital cost of the sullage drainage facilities; and (iv)

to
48

create a sense of ownership among the communities who will* be
the users of the assets created by the project.

6.3

CPA

to

is

planning.

participatory

place

take

in

project

three

implementation,

and

stages:

operation

/

maintenance. Non governmental organizations are envisaged as

the key agents motivating the communities in the villages in
the

project

twelve

to

districts

participate.

They

are

expected to be supported by a CP management consultant whose
task

is

to

assist

in

PPMU

the

management

overall

and

Sanitation and

reporting of CP activities as well of Health,

Hygiene Education (HSHE) activities. in coordination with the

HSHE consultant.

6.4

The incorporation of CPA into government programmes is

relatively

new

in

the

state

and

in

the

RDPR

ministry.

Therefore it is worth pointing out some of its implications,

both positive and negative.
effectively.

genuine

On the positive side.

when done

can

mobilize

community

participation

communities to be fully involved in planning, monitoring and
implementing

a

programme.

This

in

turn

makes

government

staff, contractors and others more aware and accountable for
their

performance.

thereby

raising

the

efficiency

and

effectiveness of the services delivered. Both the quality and

the cost of the work done can be positively affected.

This

does not mean that the interactions between the community and

49

tensions

and

process

of

community attempting

to

be

smooth.

frictions

caused

by

the

by the

i.e. z

providers

service

the

be

always

participation itself,
hold

may

will

personnel

project

responsible

There

very

cost

the

for

and

quality of the services. But this is an unavoidable part of a

process that can in the end contribute considerably to the
programme’s effectiveness.

6.5

However, there are also some inherent difficulties in
CPA

incorporating

programmes.

The

first

is

that

effective

government

of

setup

current

the

into

CPA

requires

all

parties to acknowledge the rights of communities to have
in

significant

voice

particularly

difficult

for

government

take kindly to questions from below.

levels

of training

of project personnel

can

be

personnel

who

are

and do not

chain of command.

accustomed to a hierarchical

and continuing process

This

decisions.

project

with

a

It requires an initial

of

all

aim of building

the

and orientation

the

correct attitude and mindset about the meaning and importance

of CP.

6.6

In

the

absence

of

such

considerable

misunderstanding.

meaning

objectives

and

of

even

confusion.

participation

can

be

about

the

there

training,

itself.

Common

misunderstandings include the following:
participation means that people will
wholly execute government programmes
government itself;

partially
in lieu

or
of

50

participation means that people will
wholly pay for the programme;

partially

or

- participation means that the community is ’’motivated”
to accept the parameters of a project over whose
design and / or implementation they have little say.

6.7

Each of the above can certainly be part of a genuine

participatory

approach

provided

key

the

ingredient

is

emphasized. That key is the involvement of the community in
project decisions in a central way.

and their empowerment

through awareness. information and authority so that they can
participate effectively in making those decisions.

6.8

Another source of difficulty in incorporating CPA is

the paucity of simple measures for judging its effectiveness.

While quantitative proxies may be unavoidable. it should be

remembered that CP is a qualitative process and proxies must
be chosen carefully and used with caution.
extent of the community’s

For example the

financial contribution may be a

poor proxy for the level of the community’s enthusiasm for
the project.

6.9

Another issue is that the incorporation of CPA into a

project such as this one relies on external ’’change agents”.

usually

non-gove rnmenta1

organizations

experience in doing such work. However,

with

previous

the assumption that

NGOs will be easily available to do the work is often belied

in practice. NGOs are rather thin on the ground in some parts

E-\SO
tl-h as

51

and their strengths and experience are quite

of the state.

uneven. Thus one cannot assume that all NGOs themselves have
the

knowledge,

appropriate

experience

and

awareness

to

conduct CPA.

6.10
the

A final bottleneck is the status and roles of women in

project

communities.

A project

of

this

type

requires

strong and effective participation by women if it is to be
Women are the ones most

sustainable.

likely to have

They are the

work and daily lives impacted by the project.
ones

who

likely

are

prioritise

to

their

environmental

the

sanitation component of the project provided it is explained
adequately to

them.

the ones who

They should therefore be
status

participate

most

strongly.

but

their

communities

rarely

allows

this.

Unless

a

in

village

conscious

and

systematic effort is made to draw them in and give them a
space, the project will suffer from the absence of the voice

of those who are likely to be its strongest supporters and

beneficiaries.

6.11
they

None of the issues raised here are insurmountable. But

all

systematic

require

overcome them through training.
the

early

days

of

any

and

knowledgeable

efforts

to

guidance and motivation from

project.

and

in

a

sustained

way

throughout the project’s life.

52

An additional problem for all "software" activities in

6.12

a project of this type is the tendency for the "hardware" to
dominate in terms not only of the funds allocated. but in the

priorities in timing.

and in the minds of

and time-phasing.

project personnel. This is an additional bottleneck that has

to be dealt with in the early stages.

The above problems have been raised here because all

6.13

of them. to a greater or lesser extent. have affected the CP

activities

not

There does

in this project.

appear

to have

been any systematic attempt to guide or motivate the project

personnel at either the administrative or engineering levels
about the real meaning or importance of CPA. In our review we
found time and time again that CP was viewed as equivalent to

the NGOs ’

motivating or

financial

contribution

themselves helping to
expected

for

collect

the

cost

of

capital

the

sullage drainage.

In addition, the time phasing of the CPA and HSHE has

6.14

in practice been far from appropriate.

and far removed from

what may have been envisaged originally.

As

a

result.

in

Phase I of the project the appointment of NGOs was so delayed

that Engineering Study Reports

(ESRs)

were completed before
done.

thereby

rendering this key part of CPA rather meaningless.

It also

the

Participatory

appears

to

us

Rural

that.

Appraisals

for

were

effective

mobilization

and

53

involvement of

the

community,

the HSHE

have been started early in the project.

ought

component

to

simultaneously with

the preparation of CDRs. This would have made it possible for
the villagers to truly view this as an integrated proj ect.

Incidentally it would have been possible in that case also to
use

HSHE

the

better.

Instead,

and

a

as

inform and mobilize women

to

to participate

the HSHE component has not yet commenced.

result.

villagers

are

not

convinced

about

the

integration between the water supply provision component on
the

one

side

development on

and
the

environmental

other.

sanitation

Furthermore,

the

habitat

/

opportunity

to

bring women into the project at an early stage has been lost.

and their participation in most districts appears to be quite
poor.

6.15

How can these problems be handled at this stage of the

project? It is essential to speed up implementation of the
"software" component,

and to

integrate HSHE with

CPA.

The

project is already suffering from the presence of multiple

sets of personnel and consultants, and it is likely to create -

considerable confusion on the ground if there is a

further

proliferation of personnel with separate responsibility for
HSHE

independent of CPA.

It may be noted

that.

in

future

projects at least. "software" must begin before "hardware" or

at least at the same time.

54

There

6.16

is

still

a

need

reorienting

for

key project

personnel and officers at the administrative and engineering

levels about the real meaning and expectations about CPA so
that

the

pressure

on

the

NGOs

become

to

contribution-

collectors is removed, and they can concentrate on mobilizing
key

sections

Hopefully,
the

ZP

of

the

village

such

as

women.

if the role and staffing of the project cells at

level

in

the

districts

elsewhere in this report.
and

communities

"hardware"

is

modified

as

suggested

the balance between the "software"

components

in

terms

of

priorities

and

coordination will be improved.

55

Chapter VII

THE ROLE OF THE NON GOVERNMENTAL ORGANIZATIONS

have

we

As

seen

already,

there

to

appears

considerable confusion about the role of the NGOs

be

in the

minds of engineering and administrative personnel. Ironically

the pressure on them to ensure that the villages make their

financial contributions seems to have confused even the NGOs
themselves about their own role. As a result the level of
awareness

innovation and creativity in bringing about

and

involvement on the part of the villagers leaves a lot to be
desired.

It

is

to

be

noted

here

that.

while

the

CPA

objectives are specific about the type of institution to be
created (the VWSC) , and the need to motivate the communities

to contribute.

the terms of reference for NGOs also state

that the specified list of tasks is only indicative. and that

the NGOs are welcome to develop and incorporate innovative
approaches.

7.2

Somewhat surprisingly, even well-established NGOs with

long experience in participatory development

appear to have

in

the

field

approached their task rather mechanically.

Only in a few cases do they appear to have drawn on their own

prior field experience to develop appropriate methodologies.
It is possible that, because NGOs were not very involved in

56

n

the

design of

the project.

they have

tended to

feel

that

from above, rather than
their role is to follow instructions
Other possible
drawing creatively from their own experience.
the NGOs are working
reasons include the fact that all
which are typically much
outside their normal field-bases
usually work with more
smaller in area. and where they
specific objectives and well
relaxed and open time-frames,
area and an open
defined target groups. Smaller physical
and more
time-frame are conducive to greater experimentation
learning for the NGO
intense interaction, feedbacks and
this project has not had, and
itself. Both these are luxuries
worsened by the poor time
the problem of time has been
of the
phasing and late entry of NGOs into the implementation

much more
project. Despite this. we feel that in most cases

could have been and still can be done

to motivate and involve

in a project of this type.
women for example. a major gap

7.3

Another serious gap appears to be the inadequacy of

staffing at the field level.

In some cases.

where

the NGO

itself is not experienced, the number, quality and experience
of the staff appear dubious. In other cases it is the number

of staff that is the problem. Most of the NGOs appear to be
operating with field staff based at taluk level.

with each

staff member handling anywhere from 8 villages to two or more

taluks. For effective CPA and to ensure women’s involvement.

this

is

woefully

inadequate

staffing

unless

it

is

57

supplemented by a corps of village-based volunteers trained/
supported and guided by the NGO. For example, the formation
of

women’s

sanghas

the

support

to

Water

Village

Supply

Committee would require a consistent village based presence
at least in the initial phases and possibly longer. In this

context the payment being made to the NGOs
per

Rs.1040

and

month

per

village

(

a maximum of

a minimum

of

Rs.750)

appears insufficient and needs reconsideration.

7.4

The major task currently being performed by the NGOs

is the Participatory Rural Appraisal (PRA) exercise. This is
preceded

by

a

Grama

Sabha

at

which

the

villagers

introduced to basic information on the project.

are

Our field

visits and interviews with the NGOs revealed that an average

of a couple of hundred villagers attend the Grama Sabha of
which only about 10% may be women. Each village on average

has a population of about 2000. If one excludes about half of

this population as consisting of those under 15 years of age.
then the proportion of population attending the Grama Sabha
is about 20% at best. Even fewer attend the PRA exercise.

This would not be a problem in itself if the Grama Sabha and
PRA

were

interaction

supplemented

by

happened and as

village
a

more

by

based

result

intensive

workers.

But

face-to-face
this

even basic knowledge

has

not

about

the

project, especially on the part of village women is weak, let

58

O

aione

any

sense

of

genuine

ownership,

participation

and

involvement.

CPA

The

7.5

activity

has

also

suffered

from

poor

coordination with the activities of the Design consultant and

the

District

ZP

project

cell.

The

project

anticipated

considerable and close interaction between these three as the
key to the effective meshing of "hardware" and "software". In ’

fact this has not happened.

Design consultants and ZP cell

staff have often not participated in the PRAs as envisaged.
This has been uneven across the districts with the situation

being better in some than in others. Nonetheless, NGOs appear
to feel that the support they have received on this front has
been weak.

and hence their ability to answer the technical

questions posed by the villagers has been hampered.

In fact

one NGO has attempted to compensate for this by appointing
its own engineering staff.

7.6

As mentioned earlier.

coordination between^ NGOs and

the Design Consultant was particularly weak in Phase I with

ESRs being prepared before the PRA had been conducted. While

this situation appears to have improved somewhat in Phase II,
it is far from satisfactory. Of late.


the Design Consultant,

under the pressure of time and missed milestones for ESRs,
appears

again

to

be

preparing

ESRs

without

paying

enough

59

0

because of the extensive delays in the project work being
quality of the work itself, the
taken up and' ~ the ■ poor
villagers have become suspicious and disillusioned about
the entire project itself, and are unwilling to risk
---their money;
particularly in villages that are nearer to district
therefore more
are
headquarters
and where people
politically aware, people have become so accustomed to
the <government paying for everything that they do not
feel they have an obligation to pay; this has in some
cases been worsened by political interference.

It is also not clear conceptually why making people

7.9

pay for the capital cost of public assets will increase their

sense of ownership.

Public goods still remain public goods

and simply having to pay for a part of the capital cost does

not mean that

one will

treat

it

as

one’s

own.

One might

equally view the charge as an unavoidable "tax" and continue

as before without feeling any sense of genuine ownership. It
*

would have been better to put much more emphasis on early and
strong HSHE and strong CP activity to motivate people towards

such as

sense of responsibility for public goods

drains

1

a

*

etc. There also appears to be an inherent inequity in asking
villagers

to

pay

for

the

construction

of

facilities

for.

that

Assuming

*

their urban counterparts do not have to pay

*

that the main objective was to foster a sense of ownership.

I

this mechanism has worked singularly poorly.

7.10

The mechanisms for redefining the role of the NGOs in

the districts are discussed later in this report.

61

8.3

consultant is also supposed to

The

level of the project cell in the district,

coordinating

NGOs.

It

is

the

activities

to

difficult

successfully

since,

coordination

has

the

design

see

where

they

mentioned.

already

as

been

of

particularly

weak.

function at

the

facilitating and
consultants

and

have

done

this

this

level

It

doubtful

is

of

whether the CPM consultant has the standing or clout within

the project to ensure that recalcitrant engineering staff and
design consultants will cooperate with the NGOs.

A third level at which the CPM consultant is supposed

8.4

to

function

mechanical

there

does

is

to provide

to

support

level of organizing meetings
not

seem

to

be

much

room

NGOs.

While

the

and passing bills.

for

complaint.

consultant does not really seem to have played the
role envisaged in promoting learning.

at

the

active

cross-fertilization of

ideas and experiences among NGOs and between them and PPMU.
An example is the proformas for evaluation of CP activities.

These are mainly quantitative and provide few clues to the
qualitative impact.

8.5

In the field it appeared that the consultant’s staff

are often less experienced than those of the NGOs,

and can

hardly provide the needed support to the weaker NGOs. For the

stronger NGOs, their presence has largely been irrelevant. It

63

is

clear

for

that,

reasons.

these

all

this

consultancy

requires ma~or rethinking.

The importance of community participation activities

8.6

as a major component of this project and the roles of NGOs

and the CPM Consultant have been reviewed in this chapter and
the two preceding ones. The review would suggest that certain

structural changes would be desirable.

It would be advantageous if all software components.

8.7

in a district are the responsibility of an

including HSHE,
single

In

NGO.

district.

other

project

all

words

activities

in

a

should be managed

excluding engineering elements.

by a single NGO in a district. The NGO would have to include
in

its

staff

an

better

for

engineer

interaction with

the

community and liaison with the contractors and consultants.

The district NGO would have to be appointed by the CEO of the

ZP so that links
assist

in

are clearly defined.

selection

the

of

NGO

but

PPMU would doubtless
and

control

direct

supervision must lie in the district.

8.8

The CP Management Consultant on the present terms and

conditions os unnecessary.

since

the

HSHE

component

is unclear

and

commenced.

this

The current role
has

not

even

consultant has played only a minimal ’’liaison” role vis-a-vis

the

NGOs.

However,

it

would

be

necessary

to

provide

a

64

supervisory level to provide the necessary guidance for the

district NGOs suggested earlier and to monitor them. Such a
supervisory level would be required to provide the Director,

PPMU

with

the

necessary

administrative

support

in

the

management of the district NGOs. This level could be provided
in two ways as follows:
i)

a professional could be inducted into the PPMU with
the necessary experience and on a tenure basis for
this purpose. This is elaborated later.

ii)

if a post of the type cannot be created in the PPMU
with the required compensation or if such a
professional cannot be
found,
a
consultancy
organization could be inducted between the PPMU and
functions
and
NGOs.
The
the
district
consultant
must
be
responsibilities of such a
clearly defined, including direct responsibility
for performance of the district NGOs.

65

Chapter IX

DESIGN CONSULTANT

As mentioned earlier. consultants were proposed to be

inducted

into

the

on

project

the

ground

that

government

departments did not have the necessary staff for carrying out

some of the activities in the project. With regard to the
water supply component.

one

two consultants are employed

fcr design and the other for construction supervision.

9.2

The design consultant for the 950 villages of Phase II

was selected on the basis of competitive bidding. The project

was formed into three packages for this purpose, each package
covering four districts. After due procedures were followed.

two

firms.

namely

Industrial

National

the

Development

New Delhi for one package and Kirloskar

Corporation

(NIDC)

Consultants,

Pune for two packages were appointed as design

consultants.

9.3

The responsibilities of the design consultant include

carrying out initial surveys, identification of source points
to

enable

PHED

to

drill

the

borewells.

water

quality

analysis, and preparation of designs. The latter, was to be in

two

stages.

conceptual

The

design

first

stage

reports

was

(CDR)

the
for

preparation of

the

interaction with

the

66

community. The second stage was the preparation of the final
design report incorporating the views and requirements of the
community

to

the

extent

completed by the PHED,
(ESR).

The

design

possible

after

and

drilling

is

called the Engineering Study Reports

also

consultant

had

to

assist

in

preparation of the tender documents and bill of quantities
and assist the PHED in evaluation of construction tenders. It

was only after the last activity was over that the design

consultant’s services would cease.

9.4

The time limit for the design consultants’ work was 24

months

from

March

1994.

The

ESRs

were

expected

to

be

completed by March 1996. The agreements also stipulated that
40 per cent of the work of submission of CDRs,

ESRs

and

preparation of tender documents had to be completed by the

end of the first year and the balance by the end of the
second year.

9.5

However, for various reasons, the performance of the

design consultants has not kept to the prescribed time table.
The responsibility for the delays would have to be shared
among

both

official

agencies

and

the

consultants.

The

consultants’ allege that the PHED did not mobilize adequate
equipment for drilling operations which resulted in delays in
the preparation of ESRs, while the department’s view is that
there has invariably been delay in locating water sources
67

because the consultants did not employ trained geologists and
generally that their staff was thin on the ground.

In one

case, the consultant had sublet the work to a third party who
the

forcing

halfway.

it

abandoned

consultant

to

mobilize

manpower for its completion. In the result, by the end of the

year

second

not

Regular

consultants.

likelihood

even

of

one

ESR

monitoring

delays

with

would

reasons.

by

the

indicated

the

submitted

was

have

permitting

corrections

well in time.

It is noticed that the consultants did not employ and

9.6

the

place on the ground sufficient number of staff. Also,

staff employed were generally fresh or persons with little
Both conditions

experience in water supply activities.
sufficiency

personnel

of

and

their

qualifications

stipulated in the agreements. Here again.

of

were

there was little

qualitative monitoring.

In* many cases. the involvement of the consgltants in

9.7

the PRA exercises was minimal.

were

not.

designs.

as
thus

a

consequence.

frustrating

The views of the community
adequately

reflected

a basic premise of

in

the

the project

relating to the importance of public involvement in decision

making.

It is particularly distressing to note that there

have some cases of the ESRs being prepared without a CDR and

a PRA exercise.

reflecting a neglect of the basic premise
68

again. Even if it is explained that this was done to expedite

the work and that these were drafts, the impression that the

consultants did not understand or appreciate the need for

community involvement would be sustained. This would indicate

that

the

technical

staff

of

the

consultants

would

also

benefit by orientation courses which the Training Consultant

could organize.

9.8

The delay in the preparation of the ESRs has resulted

in a cumulative delay in the completion of other processes.
The monitoring system and more important the follow up on the

conclusions of monitoring, has not functioned effectively at
the level of the PPMU or PHED.

There

is

attached to

the

9.9

one

aspect

relating

design consultant

responsibility of this consultant,

that

to

the

needs

conditions
review.

The

as currently stipulated.

ends with the preparation of tender documents and evaluation
of bids received.

Due to delays.

when the work is finally

awarded and the consultant for construction supervision comes

on the scene. changes in the design are sometimes found to be
necessary. The SAR states that the scope of the work of the

latter consultant

includes

ft

checking of

all

designs

and

tender documents for completeness and comparison with local
conditions. carrying out additional surveys and revisions in

69

drawings if required” 1

This results in the consultant for

construction

quite

supervision

elements of the scheme.

delays.

often

including costs.

having

to

redesign

leading to further

It is recommended that the design consultant should

continue till the commencement of the construction work so

that he performs all functions relating to design, including
the changes that may be found necessary when the work is

sought

to

be

executed.

The

compensation

for

such

an

additional responsibility would be small if there is little
delay between evaluation of the tenders. awarding of the work

and its commencement. The assignment of this responsibility

to the design consultant would imply that the SAR would have
to be amended to the extent necessary.

9.10

For

the

follow

on

project.

the

conditions

for

selection of the design consultant should be more stringent.
The best consultants with the necessary capability should be

selected. cost being one of the factors but not necessarily
the deciding one. The scope of the consultant’s work should

be clearly defined

to

ensure

that processes

of community

involvement would not be curtailed and that continuation of
association would be till the construction work commences.

i

That the consultant for supervision of construction has
this responsibility is indicated in the "Outline Terms of
Reference" for this consultant - Page 90, Annex 2, Staff
Appraisal Report, March 1993.
70

Chapter X

CONSTRUCTION SUPERVISION CONSULTANCY

This project was conceived on the presumption of a fast

and

time

bound

execution

of

and

competent

major

experienced

works

through

contractors

resourceful.

so

that

the

accrual of benefits could take place with minimum gestation
period and with quality assurance.

10.2

Such

bound

time

intensive

supervision

extensive

area.

organization

placement

at

of

of

construction

also

construction

activity

This,

in

turn.

the

field

and

competent

staff

would

at

these

over

imply

supervisory

for

calls

an

extensive
with

levels

levels.

was

It

presumed that the present departmental hierarchical set up
of the official agencies combined with their multifarious

responsibilities would not be able to carry out this task.
In

particular,

Panchayat

with

Engineering

the

staff

Divisions

available
it

was

with

the

thought

Zilla

that

the

intensity of supervision of construction activity could not
be achieved.

additional

It was

staff

and

also felt
their

that obtaining sanction of

placement

in

time

would

have

been extremely difficult and time consuming and that even
if such sanctions were obtained well

of willing competent

in time,

the posting

and experienced staff would not have

71

The

been possible.

result

have been

would

a

large

scale

turnover of personnel.

10.3

Therefore,
work

construction

possible

it was felt that adequate supervision of

only

of

the

major

through

the

appointment

contractors

be

construction

a

of

would

supervision consultant for the first phase of 257 villages

in

10

districts.

The

responsibilities of the consultant

for construction supervision are clearly specified in the

a

SAR and agreement with the consultant

10.4

Following adherence to the stipulated procedures of

shortlisting,
and

obtaining

Government,
construction

bid evaluation

floating of tender documents.

M/s

of

the

Delhi

were

approval

the

NIDC,

New

supervision

consultant

in

World

Bank

appointed
view

as

of

and

the
their

association with the activity relating to the preparation

of the engineering designs of the first phase villages as
the prime consultants and other qualifications.

10.5

The experience based on inspections by the Panel and

by the competent authorities has been that the quality of

construction

is

at

best

executed by the PHED.

equal

to

that

in

similar

works

There is no perceptible improvement

1 Page 52, Annex 2 of the Staff Appraisal Report, March
1993.

72

in quality of construction as a direct result of what was

expected to be a system of better supervision. In fact. in
a few cases, the quality of construction is disappointing.

It would seem clear - that the appointment of an exclusive
consultant for supervision of quality of construction has

not resulted in the attainment of standards of construction
very much different from those routinely achieved in the

case of departmental work.

There have been many occasions

of

VWSC

complaints

by

the

and

the

by

inspecting

authorities2.

10.6

The poor quality of construction.

inadequate

supervision.

could

a consequence of

generally be

attributed to

the weaknesses in the performance of the consultant.

The

site engineers of the consultant are said to lack expertise
of quality control tests.
on the ground.

that

2

are untrained and spread thinly

The view of the controlling authority was

"the consultant requires

substantial

improvement

in

Such complaints were voiced by the VWSC and other members of
the village community to the Panel during field visits.
Also, the inspections by the Engineer-in-Chief, PHED have
indicated lack of supervision resulting in poor quality of
construction. For such examples, reference may be made to
various inspection notes of the E-in-C such as those of
June and October 1996 for Bangalore (Rural) district,
November 1996 for Raichur and Gulbarga districts, December
1996 for Shimoga district,
January 1997 for Belgaum
district.
73

LQ

several aspects like staff pattern, positioning experienced
3

field staff. competence to sort out field problems ...”

10.7

The problem could have mitigated to some reasonable

extent if these inexperienced staff had been subjected to

an intensive orientation and training in the appropriate
fields. This does not appear to have been undertaken by the

consultants.

10.8

unfortunate

also

was

It

that

even

out

this

of

inadequate field supervision staff quite a few of them were

withdrawn

the

by

consultancy

for

consultants

for

engineering

was

also

use

designs

in

their

4

out

in

other
12

of

districts.

10.9

There

lack

of

sufficient

co-ordination

between the various agencies involved such as the district
Project Cells,

the construction contractor.

and the NGOs

involved with regard to responding to lack of supervision

or

remedying

constant

interaction

consequence.

3

defects

a

general

noticed.

Also,

there

was

lack

of

them

with

the

VWSC.

As

a

impression has

been

created

by

that

Comments by the Engineer-in-Chief, PHED on observations
made in the Mission Report of September 1996 on
construction supervision, in his letter of 6th January
1997 No. EIC/PHE/SLWBC/AEF/96-97 to the Director, PPMU.

74

supervision

construction

of

been

has

insufficient

and

ineffective.

10.10

The monitoring of construction supervision has also
Constant

weak.

been

performance

rigorous

the

of

qualitatively

aspects.

Unfortunately,

no

monitoring

review

and

consultant.

particularly

has

been

not

specific parameters

in

of
on

place.

stipulated in

were

the contract document nor were they developed for review of

performance during implementation 4.

10.11

The present system does not seem to lend itself to

effective

supervision by the

or

consultant

to

effective

control of the consultant. The need for such a consultancy
is recognized for the same reasons that prevailed earlier.

However,

the

level

of

consultancy

for

construction would need reconsideration.

supervision

of

It is recommended

that one such consultant be appointed for each district.
This would permit better monitoring of the performance of

the consultant. including whether his sta-ff are in place to
the extent stipulated and with the necessary qualifications
training.

and

The

accountability

on

the

part

of

the

consultant would be more easily enforced. The CEO of the ZP
and Project Cell would be able to supervise the performance

4

Incidentally, the consultancy cost works out to Rs.6000
per village per month for 30 months.

75

of the consultant

in a more timely and effective manner.

Such consultants could be highly qualified institutions or

expert

even

individuals

provided

they have

the

necessary

organization for this task.

10.12

The terms of reference of this consultant would have

to exclude responsibilities for modification of designs or
revision of

estimates

at

the

time

the

construction

work

commences. This should be the responsibility of the design
consultant as mentioned earlier.

10.13
to

Firm conditionalities should be specified relating

staff

numbers.

qualifications.

training.

inspection

parameters and monitoring parameters.

76

Chapter XI

GROUNDWATER RECHARGE MEASURES

water

Ground

recharge

is

one

of

the

important

components of the project with the objective of recharging of

groundwater resources for ensuring the sustainability of the
drinking water sources.

The

rationale

for undertaking this

activity has been explained in the project document.

In the

Staff Appraisal Report of March 1993 it is stated that the
of

objectives

groundwater

the

this

measures

envisaged

in

and

watershed

development

recharge

element
are

for
to

conserve the rain water in-situ in areas of high dependence

on

rain

groundwater

Micro­

to

fall.

infiltration

at

the

same

sheds

were

proposed

and.

water

enhance

time.

to

and

reduce

be

recharge

soil

treated

of

erosion.
in

each

village or group of villages in size from about 100 to 400
hectares.

Also

planning

and

selection

of

treatment

for

groundwater recharge in the project villages was expected to

be highly site specific.
to be

covered under this

700 project villages were proposed
component of this project.

phases were envisaged namely.

a baseline

survey.

Three

a master

plan and finally an action plan.

11.2

The SAR recognizes that the Government of Karnataka

had experience of thoroughly tried and tested methodologies

77

for watershed development. Based on this experience.
proposed to undertake

this activity.

it was

As mentioned earlier.

this is an important element of this project. However,

this

activity was proposed to be restricted to "core" areas. that
is.

this activity to the extent that it was funded by this

project was to be restricted to non-arable land in the upper
catchment

which

areas

and

drainage

would primarily

courses.

"Non-core"

arable

land

benefit

or

measures
under

land

cultivation was not proposed to be undertaken in this project

since

such

land

would

be

usually

privately

owned.

The

watershed activity on the latter type of land was expected to

be

funded by the beneficiaries.

the

input

of

the project

being only motivation through the formation of "sanghas".

11.3

At

only

present

9

micro-

watersheds

have

been

completed and 17 are expected to be completed by March 1997.
The Mission Report of September 1996 states that the progress
of activity under this component has been very slow.

and has

identified the contributory factors for such slow progress.
One

of

Government
micro-

reasons

the

apparently

regarding the

is

the

apprehension

direct benefits of

watershed treatment.

Consequently the

of

the

the method of
Government

is

considering alternative and more effective methodologies of

ground

water

recharge.

An

expert

committee

for

study

of

possible alternative methodologies has been set up and its
report

is

still

due.

Also,

during

discussion

with

the

78

Programme,

Watershed Development

Director,

it

was

noticed

that there is some conceptual problem regarding the scope of
recommended in the Mission Report of

’’selective treatment’’

September 1996. The Mission Report recommended that there is
scope of adopting selective treatment near the vicinity of

water

drinking

being

intention

the

tubewells.

the

that

investment should directly benefit the tubewells established

under

programme.

this

of

treatment

The

an

area has

been

suggested to be limited to the vicinity of these tube-wells.

"selective treatment"

The

11.4

which has been suggested

would seem difficult to operate in the field because of two

conditions.

restrictive

first

The

is

that

such watershed

treatment measures should be restricted to public, non-arable
lands. The second is that it should almost exclusively relate

to the particular tubewells established under this project.
These conditions,

of

marginal

treatment

if strictly applied.

are likely to be only

utility.

To

be

effective.

micro­ watershed

have

to

be

undertaken

over

would

wider

areas

without distinctions of usage of land for optimum returns on
investment. Activities over an essential minimum area would

also seem necessary if the objective of soil conservation has
to be met.

11.5

An important issue is that relating to arable land not

being

included

for

funding within

this

component.

It

is
79

understood that the farmers

located in the micro watershed

are

category "arable"

falling under the

area who own land

extremely reluctant to undertake watershed treatment measures

at their cost,

the latter being of the order of Rs.3500 per

acre.

11.6

is

It

extremely

doubtful

highly

such

whether

restrictive works

on the ground would be of much benefit.

Such distinctions

in the field would seem unreasonable.

arable

land

has

to

excluded

be

the

and

If

activity

project

limited to only a part of watershed area, the optimum results
envisaged are not likely to be achieved.

The investment

as

contemplated in the project. with this restricted approach.
would seem unproductive.

11.7

It would seem more reasonable to integrate a micro-

watershed scheme into the much larger watershed programmes of
the

Water

Development

areas

specific

Programme

relating

to

so

that.

in

the

tubewells

project

result.

/are

also

benefitted. As a consequence of such differing views on basic
technical

aspects.

The

Watershed

Development

Programme

appears to have serious difficulty in accepting the efficacy

of the suggested selective approach.

11.8

On an operational aspect.

it is noticed that Sanghas

have not been established. Here again.

it would be doubtful

80

in this project at this

whether the involvement of Sanghas

stage

would

very productive

be

because

of watershed development.

approach

This

of

restricted

the

not

activity does

evidently benefit all people in a village or in a group of

villages.

Unless

the benefits

community

or

least

at

the

are

entire

perceived by the

beneficiaries.

it

is

scarcely

likely that the farmers would contribute to the programme or
agree to join the Sangha for a restricted purpose.

11.9

The involvement of the NGOs has

also been minimal.

Since the activity itself is low key. there would seem little
point in involving the NGOs at this stage.

11.10

It would seem necessary that

development

examined.

It would be reasonable

in

be

re­

suggest that till

the

this

to

relation

watershed

the basic approach to

to

basic issues of methodology are sorted out.

project

this element of

the project should be kept on hold.

11.11

The component is an important one and integral to this

project in terms of sustainability of drinking water sources.

for

the

various

reasons

mentioned

above.

methodological

and

operational.

it

is

suggested

that

However,

for

deve1opment

watershed

separate

project

desirable

instead of its being a

would

a

seem

component of the current

project with only partial objectives.
81

Chapter XII

LEAK DETECTION, WATER QUALITY MONITORING AND
EQUIPMENT

Leak detection and repairs:
In any water supply system,

loss of water is

inevitable.

whether urban or rural.

The

system management would

have to ensure that such losses are minimized.

minimize

such
in

established

in

losses

this

the

water

project.

a

supply

In order to

systems

component

relating to leak detection and repairs of

being

was

included

leaks.

It was

envisaged that a leak detection survey would be undertaken

followed

repair

by

of

leaks

in

the

systems included in this project.

in about

800 villages where

existing

distribution

The expectation was that

there were piped water supply

systems already existing which have been included within the

1200 project villages , water losses of more than 20% could
be prevalent.

It was also estimated that about 350 of such

systems would require repair of leaks.

In order to reduce

water

proposed

losses

to

the

minimum.

it

independent

consultant

would be

employed

supervision

of

such

leaks

and

was

repair

that

an '

for

survey

and

works

and

time

a

schedule of two years was stipulated.

82

12.2

The institutional responsibility for leak detection

and surveys was that of the ZP Engineering Divisions in each

district.

but,

as in other elements this responsibility is
The employment

now that of the Project Cell in the district.

of a consultant for survey and supervision was on the ground

the

official

agencies

necessary

equipment

or

that

the

the

not

have

the

staff,

expertise

for

this

purpose.

did

However, the PHED and the Project Cells in the district were

expected to monitor the works of the consultants and. in this
process, also gain experience and expertise

12.3

However, even by the end of 1996 activity relating to

this component had not commenced.

The consultants have not

been appointed and therefore. for all practical purposes. the
Because consultants

work has not commenced.

could not be

appointed in time, it was proposed to have a pilot study in a
few selected villages.

take place.

Even this

limited activity did not

The pilot study could not be undertaken because

the Project Cells

in the

districts

do

not have/staff or

experience for carrying out this activity nor is there any

infrastructure in the cell for initiating this work.

The

regular Engineering Divisions of the Zilla Panchayats,

who

have field staff, have not been involved in such activity as

noticed earlier.

1 Page 56 Staff Appraisal Report March, 1993

83

12.4

It

purpose

be

is strongly urged that

finalized

as

soon

the consultancy for

as

possible

component of the project can be taken up.

so

Also,

that

this
this

it would be

very useful to take up a pilot study in one of the project

districts or in a few selected project villages so that the

expertise is developed for carrying out such surveys.

Water Quality Monitoring and Surveillance:

12.5

Experience

has

shown

that

ground

water

necessarily always safe for human consumption.
of

water

has.

therefore.

characteristics.

chemical

to

be

tested

composition

and

is

not

The quality

for

physical

bacteriological

content.

Of the 62 parameters specified for testing quality

of water

it

critical.
of

is

understood

that

at

least

9 parameters

are

Because of the importance of testing the quality

water made

available

in

this

project.

a

component

was

included to ensure that the drinking water supplied to the

rural population through the water
project is safe.

supply schemes

of

this

Accordingly, water quality monitoring and a

surveillance system were included as the main element of this

component.

12.6

Water quality control would relate to routine testing

of water supply,

monitoring the activity of those agencies

involved in such testing and providing technical support. The

PHED was made responsible for performing this role and also

84

for providing training and technical assistance to the Zilla

Panchayats.

The

surveillance.

Such

surveillance

are

available

signals

warning

relates

element

second

to

likely

regarding

early

that

ensure

would

quality

adverse

health conditions and would assist in preventing epidemics.

The responsibility for such surveillance was assigned to the
Health Department.

Both these elements included setting up or upgrading

12.7

the

However,

particular

progress

component

facilities, including

providing

and

facilities

laboratory

has

in

the

been

equipment.

other

implementation
extremely

this

of

Testing

slow.

the establishment and construction of

laboratory building have not yet been established.

12.8

This component is an extremely important one.

It is

urged that action should be taken for its implementation. In
particular,

the

surveillance

by

activity

the

Health

Department could be instituted on a pilot basis.

Equipment:
12.9

In order to ensure that the PHED was able to carry out

its responsibilities with regard to the water supply systems
under

this

project,

it

was

proposed

to

strengthen

the

infrastructure of this Department through the provision of

certain specific items of equipment.

The latter include 6
85

drilling

rigs,

one

rig,

hydrofracturing

10

yield

testing

units for borewells, 3 well loggers . It was also proposed to

strengthen

and upgrade

the

two

existing workshops

of

the

PHED.

12.10

a

The strengthening of the infrastructure of the PHED is

critical

of

element

the

project

because

activity

this

department has taken over the responsibility of flushing out
the borewells drilled for the first phase villages.

testing

their

villages

yield.

identifying

new

sources

for

the

included in Phase II and drilling borewells of the order of

3000

for

the

latter

infrastructure.

the

PHED

responsibilities

with

their

private contractors.

turn.

In

the

absence

of

better

been

carrying

out

these

existing

equipment

or

through

Phase.
has

This has caused delays which have.

in

delayed submission of the CDRs and ESRs by the Design

Consultants.

e

12.11

The equipment has not yet been procured though it had

to

in position

be

within

two

years

of

the

start

of

the

project. nor has any attempt been made for strengthening and

upgradation of the two existing workshops.
been

stated that the well

procured

2

2

loggers

In fact.

it has

are not proposed to be

and that the delays were mainly due to procedural

As communicated by the Engineer-in-chief, PHED in his
letter EIC:PHE:SLWBC:TA-D:AE-P:96-97 of 20/1/97

86

difficulties including differing

views with regard to the

specifications for rigs.

12.12

In view of the need to adhere to the stipulated date

of completion of the project, viz., June 1999, it would seem
difficult for the PHED to undertake these responsibilities in

the absence of strengthening

of its infrastructure.

i

(

87

Chapter XIII

HABITAT DEVELOPMENT AND HEALTH COMMUNICATION

If the objective of rural health has to be achieved.
sanitation and habitat development must be integral elements

of water supply schemes.

The health of

the

community

is.

among other factors, dependent on the adequacy and quality of
its water supply.

water

between

It is because of this close relationship

supply and health

that

components

important

relating to habitat development and health communication were
built

into

this
and

importance

project.

It

was

relevance

of

environmental

the

of

the

sanitation

and

recognition

habitat development and their relationship with water supply
that

motivated

project.

In

the

fact,

inclusion

of

this

what

is

in

this

project

an

components

these

makes

this

integrated one.

Environmental Sanitation and Habitat Development:
13.2

The environmental sanitation component includes small

scale

surface

individual

troughs,

drains

latrines.

washing

and
bathing

platforms,

disposal

sites

for

sullage.

for

women,

cattle

cubicles
street

bins

and

biogas

pilot

plants. Road resurfacing is also included to the extent that

it is necessary for proper operation of the surface drains.

88

cattle troughs and street bins

washing platforms,

Of these,

are considered as part of the water supply scheme.

13.3

The water supply works.

The other

are fully funded by the project.

mentioned above,

which are part

components,

including the three elements

of environmental

sanitation and

habitat development.

are funded partly through contributions

from the community,

as beneficiaries, to an extent of 30 per

cent of the cost.

or

labour.

interest

of

materials

the contribution being in cash.

included

This

contribution

was

the

community

establishment.

in

evoke

the

operation

and

to

maintenance of these assets and to create community awareness

for their health.

of the importance of these elements

The

habitat development component is about a third of the total

cost of the project and

the

contribution of the

community

would be of the order of seven per cent of the project cost.

13.4

sanitation

envi ronment a1

The

construction

of

latrines

private households.

is

Low cost

meant

to

element

relating

to

provide

latrines

to

to

be

latrines were proposed

installed on a demand basis but the demand itself was to be

generated through health communication campaigns by the NGOs
and field staff of

the Health Department and by providing
contribute

labour.

materials or cash and the subsidy was fixed at Rs.

1650 per

subsidies.

The

owners

were

expected to

household for low income groups and at Rs. 1200 for others.
89

Masons trained under the training programmes of this project

were to provide the skilled services required.

This element

has not progressed to the extent envisaged and quite often

beneficiaries

have opted

for pans

that

are

not

appropriate for this type of latrine. However,

of public education

it

is

considered

as a measure

a commendable venture.

It would

benefit by better supervision and monitoring.

13.5

Some degree of awareness of the project goals and its

objectives has been created in many of the villages. but in

varying

degrees.

A

similar

awareness

sanitation has been created. In fact.

of

environmental

it is very encouraging

to note that women’s groups in some of the project villages

give first priority to latrines. followed by water. However,

such awareness would have been higher had the nexus between
health. water supply and sanitation been communicated. as was

envisaged.

In

physical

imp1ement at ion

of

this

expectations.

terms.

component

the
has

not

progress

of

been

to

up

It is recognized that the latter is very much

dependent on perceived needs of the community and that

it

includes an element of inducing social change. The latter is
the very rationale of inducting NGOs into this programme but

their impact has not been to the degree expected. Partly this
is because there has been excessive emphasis on beneficiary

contribution and.

as mentioned earlier.

the NGOs have been

held responsible for ensuring adequacy of the contribution.

90

Such pressures have.
the

part

of

the

in some cases,

community

created a reluctance on

participate

to

in

the

project

activities.

13.6

The recent decision to insist on an up front part of

the contribution and to prioritise villages on the quantum of

contribution has skewed the scheme further.

It would appear

that the application of this revised approach of obtaining an
up front contribution may result in nearly 200 villages being

relegated to the lowest priority.

(Rural)

district

commissioning

water

the

In one case.

supply

is

almost

operation

is

being

held

contribution

for

the

habitat

but

’’inducement"

for

pointed out

earlier.

guided by criteria

of

provision

of

in Bangalore

water

ready

as

an

element!

As

back

supply

need by priority rather

for

should

be

than being

linked to contribution for habitat elements.

13.7

The habitat development works and the collection of

the

community

VWSC.

The

contribution

VWSC

is

active

majority of its members

are

Where, by virtue of office.

the

are
when

its

responsibility

of

the

chairperson

and

the

from the beneficiary

village.

the chairperson is the Chairman

of the Gram Panchayat and does not belong to the beneficiary

village,

this

committee

is

at

a

disadvantage

for

obvious

reasons of lack of interest on the part of the chairperson

and some degree of politicisation.

It would be necessary to

91

gently insist on the chairperson being from the beneficiary
village itself.

13.8

technical

The

from

receives

sufficient.

the

support

the

VWSC

or

the

NGO

of

the

district

is

not

Cell

Project

The Cell,

that

as noted elsewhere.

does not have the

staff strength for carrying out this responsibilities over a
wide spread area and. as a consequence.
works

Supervision

suffer.

is

imp1ement at i on

measures

possible

the

at

often

weak

for

to

remedy

this

the quality of these

critical

stages

of

same

reason.

The

situation

have

been

the

indicated elsewhere in this report.

Health,

Communications

Health

Sanitation

and

Health

Education:

13.9

The health communications element of the project. was

included

to

strengthen

the

environmental

sanitation

and

habitat programmes and to impart to the village community an

appreciation

of

the

health

implications

of

these

inter-

are:

(i)

related elements.

13.10

The

four

objectives

of this

promote personal and family hygiene.

greater

(ii)

consumer

(iii)

to

create

requirements

and

importance of water

usage,

component

to

to promote latrine
awareness

supply schemes

of

the

and.
92

(iv)

to

create

greater

for

responsibility

and

community

importance

awareness

of

the

of

their

maintenance

of

drains. Health communication strategies were to be developed
by consultants for dissemination through mass media methods.
The communications programme relating to Health,

Sanitation

and Hygiene Education (HSHE) was expected to promote personal
and family hygiene and provide knowledge regarding management
of household water resources.

13.11

This

an

is

extremely

important

component

of

the

project which, if successfully implemented, would have helped
in improving health conditions in the project villages and

would

have

communities

provided

of

a

the

demonstration
benefits

of

to

other

these

rural

practices.

Unfortunately,

there

implementation.

It was recently decided that this component

has

been

almost

no

progress

in

its

would be implemented in Shimoga district by the Health and
Family

Welfare

Department,

the

implementation

other

in

districts being through NGOs and a HSHE consultant. However,
discussions with the Director, Health Education and Training ‘
of

the

Health

Department

indicate

that

knowledge

of

the

programme within the department is minimal and that no action
been

initiated

for

district.

Similarly,

little progress has been made in the

has

other project districts.

commencing

activities

in

Shimoga

The methodology of implementation

93

itself does not appear to have been determined in the absence

of the HSHE consultant.

13.12

of

Reasons for the tardy progress include poor monitoring

programme,

the

lack

of

coordination

with

the

Health

Department and loss of time in asserting the capability of

the department in implementing the programme. In fact. it was
after protracted discussions that

the

department has been

assigned this responsibility in Shimoga district.

13.13

The Mission Report of September 1996 has made certain

specific suggestions

for

expediting progress

activities under this component.

While

in commencing

the PPMU

doubtless

would take action in the light of these suggestions, it would
be necessary to emphasis that the expertise in the Health
Department must be fully utilized. The department has Block

Education Officers,

a District Health Education Officer and

others in supervisory capacities and a wide network of health
functionaries. This department must be assigned a prime role

in the implementation of this component and to the extent
possible

the

training

and

communication

material

department must be made use of and built upon.

of

the

This would

help in enhancing the role of the department in such activity
and also improve its communication skills.

94

13.14

The

appointment

of

a

consultant

for

HSHE

is

necessary. It has been suggested later in this report

15.29)

not

(Para

that the position of the health specialist in PPMU

should be strengthened. If this is done, and the expertise in

the Health Department fully utilised.

a consultant for HSHE

would not be necessary.

95

Chapter XIV

SYSTEMS FOR MONITORING, EVALUATION AND SUPERVISION

Since the inception of the project.

the time of its formulation.

need to

complete

limits.

The

the emphasis has been on the

it within

reports

of

and indeed from

and

stipulated

the

various

agreed

missions

to

time

that

have

reviewed the progress of the project have regularly commented

on

the

slow

pace

of

implementation

and

have

repeatedly

stressed the need for an effective system of monitoring which

would assist better management of the project.

14.2

The induction of consultants. at considerable expense.

in implementation of the various elements of the project was

specifically

on

the

ground

that

maintain better time management

they

would

be

in implementation.

able

to

On this

assumption, targets of achievement and completion of specific

activities were stipulated.

the

failure to adhere inviting

liquidated damages or penalties.

14.3

There are,

as indicated earlier, many agencies.

official and non-government.

that are active participants in

this project.

Obviously,

among

responsibilities.

other

coordination

among

both

the project management would have,

these

the

various

dual

tasks

agencies

of
but

ensuring
also

of

95

monitoring the performance of each one of them. The ability
to effectively monitor a multi-agency activity of this nature
presumes the availability of adequate information.

In other

monitoring

essential

effective

words,

systems

an

are

requirement.

14.4

The management

structure of

the project

assigns

a

central role to the PPMU. It has to coordinate all activities
relating

to

the

and

project

also

assist

other

important

participants such as the PHED, the consultants and the NGOs
in their assigned tasks. It is. as mentioned elsewhere. the

secretariat for the Empowered Committee. To be able to carry
out

its

responsibilities

necessarily

need

to

effectively.

develop

the

efficient

an

PPMU

would

management

information system.

14.5

However, the need for timely and reliable information

on activities relating to the project is not the exclusive
requirement of the PPMU. The other agencies who ar£' partners

in

implementation

and

who

have

a

direct

operational

responsibility would also have to develop reliable internal
systems of reporting for effective monitoring.
include the PHED,

These would

the Project Cells in the districts.

the

Water Shed Programme, the Health Department, the Consultants

and the NGOs.

96

14.6

How the PPMU would monitor, evaluate and supervise the

activities relating to the project are clearly delineated

The objectives of such monitoring are to ensure that (i) the

progressing

physical

works

community

management,

are

health

schedule.

to

and

communication

the

(ii)

training

programmes are being carried out satisfactorily and (iii) all

activities are cumulatively achieving the project objectives.
The reporting system for this purpose would have to provide
information which would permit such a monitoring role being

effectively performed.
place

an

internal

that

system

is

in

activities

in

imply that

This would

lists

all

there

priority and provides a calendar of events and activities

that determine the achievement of a given milestone. Also, it
would

assume

provides

that

timely

there

and

exists

valid

a

reporting

information

of

system

the

that

required

character for monitoring an activity. The latter would range

from information on physical progress to qualitative aspects

of the activities within each component of the project.

14.7

The absence of an internal mechanism for review of

programme

activities

from the

commencement of

the project

would partly explain the neglect of some major components

such as HSHE, watershed development, water quality monitoring

and leak detection.

1 Paras 3.32 to 3.35 and Annex 6 Page 104 of the Staff
Appraisal Report, March 1993.
97

14.8

The

reporting

system

permits an effective

that

is

currently

evaluation of physical

in

place

and financial

activities. It is built on the conventional lines of routine
reporting of limited items. As now structured.

it does not

permit the evaluation of those aspects of the programme which

have

characteristics

asset building.

community

and objectives

These

include

management.

evaluation

of

HSHE

and

latter

the

the

not

activities

training

require

related

the

to

large

relating

to

programmes.

The

development

of

appropriate impact indicators. Such indicators have yet to be
developed. The effective monitoring of these components has.
consequently.

been

neglected.

Had

such

been

indicators

developed early in the project and used for evaluation of
progress.

implementation of the components would have been

expedited

and

better

coordination

activities and these components would

between

construction

have been possible. It

is urged that such impact indicators be developed so that the
monitoring

system

is

rendered

more

effective

for

better

management.

14.9

The internal reporting system relevant to this project

within the PHED seem adequate to the extent that it relates
to physical

and financial progress

relating to

the water

supply component. However, qualitative aspects are not built

into

the

reporting

system.

For

example.

the

results

of

98

including

inspections.

relating

those

quality

to

of

construction. are not built into the review system. Follow up

follow soon after

and corrective action does not. therefore,

inspections.

14.10

In this context. it is pertinent to note that the PHED

has to assist PPMU in the preparation of progress reports
since the latter is the focal point for the project and that
these reporting functions of the PHED vis-a-vis the PPMU are
out.

However,

internal

the

use

of

adequately

carried

information

for more effective management of the hardware

component by the

PHED seems

insufficient.

The

information

2

relating to

system for carrying out its responsibilities

associated with water supply is inadequate. The

components

need to use the reporting system as a tool for management of

hardware

the

component by the

PHED

itself.

which is

its

direct responsibility, would bear emphasis.

14.11

The reporting system within the Project Cells is weak

since

it

does

not

provide

adequate

information

on

the

activities of the NGOs and consultants whose activities these
Cells are expected to oversee. The technical staff have not
been oriented with regard to those aspects of the project

2

The main responsibilities of the PHED are indicated in
Annex 2 of the Staff Appraisal Report, March 1993.
99

participation.

and

association

community

involve

that

Monitoring is, therefore, of the usual routine nature.

system

reporting

The

14.12

participation

community

for

places excessive emphasis on the element of contribution as a
the

neglect

of more

sensitive

and

social

change.

parameter

to

community

involvement

indicators

of

extent

of

The

community participation. the impact on women ’ s groups of the
the effectiveness of communication programmes and

programme.

similar aspects are not adeguately reflected in the reporting

extent.

system.

To

that

suffer.

The

absence

also

the monitoring of

in

the

relating

to

ineffective performance

and

of

the

evaluation

of

the

consultants

performance

the

and

inadequacies

the

NGOs

inadequate

or

untrained

staff.

like.

The

lack

such

an

evaluation

implementation

of

the

the

the

affected

system has

of an effective monitoring

inhibited

of

elements

these

has.

software

and

in

turn.

hardware

component s.

14.13

Indicators would also need to be developed for other

components

such

training.

as

The

conduct

of

the

training

programmes in terms of stipulated numbers and participants is
easily

monitored.

adequacy.

like.

Aspects

retraining,

including

relating

to

training

such

as

use of skills with competence and the

inadequacy

of

trained

personnel

due

to

100

wastage

or

withdrawal

be

to

need

also

would

monitored.

Indicators would have to be developed for this purpose.

14.14

Indicators

sustainability

of

that would permit
the

project

an

assessment

of

the

have

to

be

also

would

developed.These would include aspects such as maintenance of

water supply. functioning of the VWSC etc..

14.15

Recognizing the importance of an effective information

system,

the

management

appointment of
information

a

consultant

for developing a

of

the project was

system as

part

suggested in the SAR of March 1993. It is most unfortunate
that the consultant has not yet been appointed. It is urged
that this be done expeditiously. As an interim measure, it is

suggested that

an

internal

review be

carried out

of

the

system of reporting and a set of indicators be developed for
other components of the programme.

101

Chapter XV
THE MANAGEMENT STRUCTURE

ALTERNATIVES

The current management structure of the project has,
among other aspects.

been identified as one of the factors

that has impeded the implementation of the project.

A brief

description of the existing management structure and of the
agencies associated with the project has been presented in

Chapter III. Some suggestions have also been made on a few
procedural

aspects

but

the

larger

issue

of

possible

improvements in the structure of the project management would
still need consideration.

15.2

In

appraising

the

structure

and

in

attempting

to

suggest changes or alternatives that might improve the pace

and quality of implementation of the project. the temptation
to suggest radical changes has been resisted for pragmatic

reasons . Any changes in structure within government take time

and considerable effort, involving as it does layer^ of inter
departmental consultations and concurrences and decisions
at levels that are continuously pressed for

other priorities claiming attention.

time or with

The primary objective

being the completion of the project by June 1999, structural
changes would have to be such as could. with least effort and

in the shortest interval. be put into place.

On the other

hand. since a follow on project is envisaged. for the latter

102

there

no

is

immediate

appropriate management
attempted is
that

could be

structure.

to evolve a

a

constraint

time

establishing

what has

Therefore,

set of

in place in the

in

been

alternatives

structural

short

an

term for the

current

project and some of which could be adopted for the follow on

project too. These suggestions must be considered along with
those relating to delegation of powers and other aspects.

The

15.3

appraisal

of

the management

structure

and

the

suggestions for modifications are based on the firm premise
that this project is. or should be. considered as a district

to be managed and implemented at

project,

that

level.

The

role of the other agencies would be more by way of support

responsibility for policy and

with overall

and assistance.

inter-agency coordination.

15.4

A

of

set

alternatives

analysis of their rationale.

are

Some of them.

appear

to

be

contrary

to

stipulated

for

this

project

but

may

presented with

the

a

brief

at first sight.

management /structure

framework

of

involvement of consultants and NGOs has been retained.

For

convenience.

the

discussion

is

the

basic

restricted

to

the

main

management units.

103

I.

Reconsidering
the
linkage
environmental sanitation:
In this project.

15.5

After

the

water

with

supply

the water supply component has been

closely linked to environmental
components.

of

recent

sanitation
decision

and the habitat
to

insist

on

a

reasonable proportion of the contribution by the community

being

paid

the

implement

advance

in

water

before

supply

a

is

made

to

link

is

even

commitment

component.

this

closer than when the project was initiated. Water supply is
now

conditional

components.

to

community

participation

in

the

other

such participation being measured by the quantum

of contribution. The recent prioritization of villages on the

basis of contribution has carried this unfortunate linking to
its

illogical

conclusion.

As

a

consequence.

all

these

components have suffered.

15.6

This linking has no doubt resulted in the contribution

by the community corning forth at least in some measure but it

has generally tended to slow down the implementation of the
water supply component.

This insistence on contribution has

also resulted in the role of the NGOs changing. as mentioned
earlier.

from motivators of social change to collectors of

contribution. a perception that seems to prevail with the CP

Management Consultant too.

15.7

In this context. a view could be taken that access to

safe drinking water is an entitlement - not a free one since
104

it would be charged for but nevertheless a right.
similar to
the urban scene.
There is
little justification
for a
different
approach
from that
followed in urban
areas
regarding the conditions under which this entitlement
would
be met. If this perception were
to be considered as valid.
then the
otherwise) of treating the two
components
relating to water
supply and environmental

sanitation as separate would need consideration.

15.8

It

is,

for

these

reasons,

component relating to water

recommended

that

the

supply be delinked from other

components and operated independently.

Such delinking would

establish the credibility of the project and enhance chances
of community participation in the other

15.9

The

treatment

of

these

two

components.

as

separate

components

would imply a partial change in the concept of the project

but it would not need any change in organization except for

reorientation of the staff and the NGOs.

It would have the

advantage

the

schemes.

of

rapid

implementation

With water supply being

of

available.

water

supply

the impact

of

communication of principles of water conservation and use.
personal hygiene and sanitation would be strengthened.

The

role of the NGOs would be better defined and they could then

focus

on

effectively.

the

environmental

It is

suggested

sanitation

that

component

this should be

more

examined

105

I

further in the context of more rapid implementation of the

water supply schemes.

II.

The district Project Cells:

15.10

The Project Cells are the main operational units in

the implementation of this project. As stated earlier.

this

project should be considered a district level activity rather

than a centrally directed one,

which would imply that the

Project Cells are the key elements at the functional level.

Unfortunately, these cells are unable to manage the project

activities effectively for various reasons.

Their structure

is weak and there is apparently a skewed perception of their
role and responsibilities among the senior officers in charge’

of these cells.

15.11

The

role

of

district

the

project

cell

and

its

i

and

responsibilities are described in the SAP of March 1993

in the orders creating these cells. They are the focal point
for

satisfactory

project,

implementation

specially

for

of

the

all

component^

envi ronmenta1

of

the

sanitation

components. They,

therefore. have a multiplicity of roles

engineering

regard

with

to

water

supply.

monitoring

and

assisting with regard to environmental sanitation works. and
assisting

NGOs

and

consultants

coordinating their work.

while

supervising

and

As against these responsibilities.

1 Page 78, Annex 2, Staff Appraisal Report, March 1993

106

they are staffed with 711st engineering personnel all of whom

are

located

at

the

district

unrealistic

to

expect

this

headquarters.
even

staff.

training and orientation they may receive.

functions satisfactorily.

health.

the

sanitation

would

It

with

the

be

quick

to carry out these

particularly those that relate to
and

or

hygiene

to

interact

and

establish working links with NGOs, much less with the village

community.

15.12

These cells are part of the

directly

ZP

under

the

CZO

of

the

ZP

of

the

ZP.

The

ZP

has

departments
divisions.

structure

just

like

and work

the

other

engineering

regular

the number depending on the size of the district.

In the larger districts. these regular divisions are located

at

the

district

headquarters

at

and

other

places

for

operational convenience. They have staff at the taluk level
and below, with JEs at the field level. They are.

among all

other activities. in charge of the water supply schemes being
implemented in the districts

such as

the Accelerated Rural

Water Supply and the National Rural Water Supply schemes.

15.13

The reorganization of the project cells would have to

be considered from two different points of view. The first is
its ability to function as a coordinator of all activities

under

this

support to

provide

project

and

the

Secondly,

CEO.

its

the

necessary

capacity

management

to effectively

107

implement the various components of the project ensuring both
quality and timely performance. These two are interconnected.

15.14

The cells are headed by an EE, all other staff, except

for some supporting staff,

being engineering personnel. The

cells have suffered by the difficulty of posting EEs to the
cells. In many cases. the EEs have had no divisional or field

experience.

being

this

their

first

posting

on

promotion.

The mind set of the cells.

Transfers have been common.

for

valid reasons. is not conducive to effective performance of a
role they are not accustomed to. Consequently, the cells have

rarely had
would

continuous

the

provide

and

necessary

the

competent

management

which

and

control.

It

guidance

is

suggested that the head of the cell should function more as a
manager and coordinator so that the cell is better able to
perform its role and provide the necessary assistance to the
CEO,

ZP

in

the implementation

of

this

project.

Also,

the

character of the cell should be more inter-disciplinary.

15.15

As mentioned earlier, this project should be organized

and implemented on the premise that it is a "district level
project”. This would imply that the structure of the district
Cells should be such as would ensure effective performance

and

assumption

activities.

disciplinary.

The

of

all

character

It is.

responsibilities

of

therefore.

the

cell

for

should

project

be

inter-

suggested that the district

Project Cells should be organized on the following lines:
108

i)

The cell should be headed by a senior person
selected for management skills. A senior officer of
the Karnataka Administrative Service could be
posted but the post need not necessarily be filled
by working officers. A wide choice would be
available from the pool of recently retired
officers, and the private sector including those
who have associated with the larger NGOs. In fact,
considering the short tenure of these posts,
appointment from the latter categories would be
advantageous because terms and conditions could be
generous enough to ensure devoted work and the
appointment would be on contract.

ii)

The post suggested above would be addition to the
current staffing pattern of the cell which would
have to continue to provide the engineering skills.
This would include the Executive Engineer, an
Assistant Executive Engineer with two to three
Assistant Engineers.

iii) In addition to the staff and posts indicated above,

the Cell should include staff members with
experience in working with NGOs, the community and
social issues. Posts of a Social Scientist to
liaise with the NGOs and of a Health Education
Specialist would have to be included in the Cell.
Such specialists would be available in departments
such
as
social
welfare,
women
and
child
development, the Land Army, the Health Department
and the like. In this case too, open market
selection would be an advantage for the reasons
mentioned earlier. The number would depend on the
size of the district but, generally, one such
specialist would seem sufficient in a district.
The Project Cell currently has some supporting
staff, including an Accounts Section, These staff
and this Section would continue as part of the
reorganized Cell.

iv)

15.16

These cells work in

their

engineering

isolation even with regard to

responsibilities.

there

being

no

coordination with the regular engineering divisions of the
ZP.

They

do

not

have

staff

at

field

level.

rendering

inspections and supervision of engineering works sporadic and
109

superficial. The small additions to the engineering staff of

the Cells suggested earlier would,

to some extent.

enhance

their supervision capacity. In this context. the induction of

the

regular

Engineering

of

Divisions

ZP

the

for

limited

purposes could be considered.

15.17
the

The induction of the regular Engineering Divisions of
ZP

for

purpose

of

supervision

construction

of

and

Environmental Sanitation activities would be desirable. These
Divisions have engineering staff down to field level and such

monitoring duties

would not

to

add

their workload to

any

significant extent. The coordination between the Project Cell
and these Divisions would have to be provided by the CEO.

If this responsibility of monitoring the quality of

15.18

and

construction

Cell

informed

marginal

latter

general

is

could

the

assigned

to

field

staff

additional

consist

of

and

progress

AEs

regular

would

and

keeping

JEs,

be

the

the

ZP

Project

Divisions,

necessary.

The

number

being

determined as appropriate in each district depending on the

number of project villages and associated criteria.

15.19

The

advantage

of

such

field

staff.

placed

in

the

regular Engineering Divisions of the ZP, who would be mainly
concerned with, works under this project would be that after

110

the project ends expertise for long term maintenance would be

available.

15.20

It could be argued that the implementation of this

project could as well be assigned to the regular Engineering
Divisions of the ZP. However, the need to adhere to totally

different

accounting

constantly

interact

and

procedural

with NGOs

stipulations

the

and

village

places these Divisions at a disadvantage.

and

to

community.

The project would

not receive the constant attention it needs. Therefore, the

structure suggested retains the Project Cell but utilizes the
regular Divisions

for the

limited purpose of supervision.

This structure ensures that the project would continue to
receive the attention of a single agency, it reduces problems

of

coordination

with and between

the

regular

engineering

divisions of the ZP and eliminates the task of orientation of

these divisions in terms of approach,

liaison with NGOs and

new procedures.

III.

Reduction of multiple agencies at district level:

15.21

Various

simultaneously.

Consultants

for

agencies
These

operate

include

Training

the
and

in

a

Design
Community

district.

some

Consultant,

the

Participation

activity. the Consultant for Construction Supervision and the
NGO selected for the district.

Ill

■j.

15.22
of

The Design Consultant prepares the water supply scheme

each village

project till
Close

and

continues

the

final

interaction

with

to be

associated with

awarding of work
the

district

for

each

Project

the

scheme.

Cell,

the

Training Consultant and the NGO is essential at all stages by

this

consultant.

The

other

consultants

operate

during

the

period of implementation of the project and, due to the close
association

of

the

NGO

with

the

village

community.

consultants cannot ignore the NGO. However,

these

the close inter­

relationship one would have expected does not exist to the
extent desirable often resulting in the communities desires

being

ignored.

poor

quality

of

the

or

work

delays

in

completion.

15.23

The alternative to this situation would be to consider

whether a single NGO could be in charge of a district and
responsible for all software aspects of the project described

earlier.

An

suitable

staff

sanitation

communication

single

NGO

that

inductions

engineering components.

has
the

and other

or

can

skills

develop
for

elements.

through

health

and

excluding the

could be identified and assigned one

district. The advantages would be that the district Project
Cell would be able to exercise its authority of supervision

and

monitoring

better

accountable. At present.

and

that

one

in some instances.

agency

would

be

the existence of

112

multiple consultants and agencies has resulted in dilution of
responsibility and accountability.

15.24

If this pattern were to be adopted. an NGO should not

normally be assigned more than one district. This would avoid

building up large organizations in the NGO which again may
result

in

lack

of

internal

direction

and

control.

The

district Project Cell must be associated with the selection

of the NGO and the contract must be awarded by it even if the

final selection is by the PPMU.

It is, therefore. recommended that:-

15.25
a)

All activities in a district, excluding engineering
elements, should be managed by a single NGO. There
would be only one NGO per district.

b)

All software components in the district, including
HSHE, would be managed by this single NGO. This
would permit better supervision and monitoring.

c)

The district NGO must be appointed by the CEO so
that links are clearly defined. PPMU would assist
in selection but direct control must lie in the
district.

d)

The NGO would have to have sufficient number of
staff members formed into teams, the number of
teams depending on the number of villages.

e)

The NGO would have to employ an engineer per team
for better interaction with the community and
liaison with the contractors and consultants.

f)

The NGO must appoint part-time village level
motivators from the village community. preferably
women.

113

IV.

The Project Planning and Monitoring Unit:

15.26

The

role of the PPMU and

its

responsibilities have

been indicated earlier. The appraisal of the adequacy of the

role

for satisfactory performance

of

the

PPMU

could.

for

convenience.

structure

focus

on

some

of

its

specific

and

important areas. These would include its internal structure.

monitoring capacity and powers exercised by it.

15.27

The internal structure of the PPMU,

with a Director

and functional specialists, would need consideration in view

of the recommendations that a single NGO be in charge of a

district and that the long term CPM consultant be eliminated.
Also, an important issue is the linkage between the PPMU, the
PHED and the district Project Cells.

A.

Structural Changes:

15.28

The

technical

and

latter

are not discussed here

since

PPMU

has

supporting

wings.

The

they do not / need any

change and would continue as now constituted. The technical
wing

relating

tc

superintending

engineer

continue.

r.owever.

also

aspects

engineering

two

and

the

consisting

assistant

of

the

engineers

would

the

wing

reorganization

of

concerned with software components, currently consisting of a

social

scientist

and

a

health

specialist,

would

need

consideration.

114

15.29

The

suggestions

regarding

reorganization

of

the

district Project Cell and assignment of project activities to

a single NGO in each district would require that the PPMU has

the capacity and professional ability to guide.
supervise

the

district

agencies.

Towards

monitor and

this

end.

the

following recommendations are made:-

a) The posts of Social Scientist and Health Specialist
which
exist
at
present
should be
held
by
professionals
who
can provide
the
leadership
needed,
tender expert advice to the Director,
effectively monitor the programme and successfully
liaise with other experts, NGOs and concerned
institutions. It is suggested that these posts
should be filled by tenure appointments, with
professionals employed on contract, drawn from the
open market, the compensation being attractive
enough to obtain the best talent.
b) In addition, a professional who would coordinate
and oversee NGO activities would be necessary in
the PPMU. The incumbent should be selected on the
basis suggested above.

15.30

The appointment of a single consultancy for overseeing
2

The

on

the

referred to 'cibove.

If

the NGOs in the districts may have to be considered

for

need

this

competence of

these

very much

consultancy would
the

professionals

three

are

specialists

unable

to

function

depend

in

the

manner

envisaged for any reason,including difficulty in changing the

rules

of

recruitment.

then

this

intermediate

consultancy

organization between the PPMU and the district NGOs would be

necessary for coordination of the NGOs.

As stated earlier.

the character and responsibilities of this organization would
2

Chapter VIII, Para 8.8
115

be

different

from

that

of

the

current

CPM

Consultant.

It

would have a more direct role of supervision and monitoring

and be more cost effective.

B.

Monitoring:

15.31

The responsibilities of the PPMU could be successfully

discharged

only

if

an

system

effective

of

reporting

and

monitoring is built up. Establishing such a system is also
among

its

responsibilities.

forms

Various

prescribed for obtaining periodic reports

been

have

from the district

cells, from the PHED Cell and from the consultants and NGOs.

However,

these

focus on progress

and financial

in physical

terms and do not provide indicators on qualitative aspects of
the programme.
consultant

women

in

For example.

involves
the

evoking

community

the work of NGOs
and

ensuring

contact

and the CPM

participation

of

building

in

programmes.

knowledge of sanitation and health in association with the

drainage

programme

and

the

like.

Quality

with

assurance

regard to construction is another aspect that is not reported
on except for sporadic inspection notes.

It would be useful

to develop indicators on the important qualitative aspects so

that the PPMU is
these

aspects

as

able to take corrective measures even on
implementation

is

in

progress.

It

is

understood that an MIS consultant is likely to be appointed

soon. Unless an adequate system is in place very soon.

its

116

utility would be little considering the date for completion

of the project. It is, therefore, recommended that:-

i)

Pending the appointment of the MIS consultant, an
internal exercise should be undertaken to develop
indicators for
qualitative monitoring
of
the
project with regard to activities where physical
and financial progress are not important criteria.

ii)

The conclusions drawn from current monitoring are
not adequately reflected in corrective action, The
follow up of the results of monitoring must be
institutionalized.

the

PPMU,

PHED

C.

Linkages between
Project Cells:

15.32

There are three engineering responsibilities assigned

and

the

district

to the PPMU and these are:
(i)independently assessing the quality of engineering
works, and

(ii)with regard to the works a.

b.

c.

d.

advising and monitoring the activities of the
implementing agencies including the ZP Project
Cells,
ensuring the completeness of designs of water
supply and drainage schemes with regard to
adequate mapping, consumer demand analysis and
stipulated standards,
ensuring
acceptable
standards
of
site
supervision and construction by actual on-site
checking
during
various
stages
of
construction,
keeping all records relating to contracts and
payments

(iii) with regard to procurement -

a.

b.

advising the implementing agencies on the
standards, formats and procedures required for
stipulated
to
procurement
according
guidelines,
tender
documents,
bid
ensuring
that
evaluations and awarding contracts are in
conformity with guidelines.

117

c.

15.33

The

forwarding tender documents, bid evaluations,
contract award recommendations> and contract
agreements to the World Bank for
:
review and
approval.

engineering personnel

in

PPMU

of

consists

one

Superintending Engineer and two Assistant Engineers. It would
seem impractical to assign the task of independent checking

of

quality of

works

to

them.

This

responsibility

should continue to be that of the Engineer - in-Chief,
The

PHED has

network

State wide

a

officers.

of

and

is

PEED.

including

Superintending Engineers and they can be more realistically
assigned

task.

this

However,

to

assess

the

work

of

the

consultant for construction supervision and the efficiency of

departmental inspections, random works could be got inspected

by outside individual experts.

15.34

The engineering responsibilities of the PPMU can.

best,

be considered as providing advice and support, prompt

at

processing of PHED proposals with the appropriate levels of
government

including

the

Committee.

Empowered

other

All

engineering responsibilities should be assigned solely to the

Engineer-in-Chief of the PHED and the PHED World Bank Cell.
The expertise for discharge, of this responsibility is in the

PHED and cannot be provided by the small unit in PPMU.

assignment of the functions in

(ii)

rather

than

to

the

PHED

appropriate.

The

PPMU’s

and

b

role

of

b.

c and d and

the

PPMU

coordinator.

The

(iii)

would

channel

a

seem
of

118

communication and monitoring are in no way reduced by this
reassignment of functions nor is its advisory role regarding

procedures and guidelines diminished.

15.35

If the suggestions regarding the reconstitution of the
it would be appropriate

district Project Cells are accepted,

cells lies

to specify that day to day management of these

with the CEO of the ZP who would report to the Director, PPMU
for

of monitoring.

purposes

Such

an

vis-a-vis

PPMU

not

does

arrangement

cells.

these

dilute

the

Rather,

it clearly lays down the chain of command which is.

authority

of

the

currently considerably blurred. It would also clearly declare
that the CEO of the ZP is operationally responsible for a

vital programme in the district.

15.36

The district Project Cells have responsibilities which

could

be

sanitation.

community

consultants

and

engineering.

as

categorized

participation

and

are

of

NGOs.

They

part

environmental

coordination

the

with

ZP Zstructure

coming under the CEO of the ZP but report to two authorities.

For all engineering aspects and for processing of designs and
inspections

they report

arrangement.
well

and

There

are

certain

However,

the

system

PPMU.

no

major

On

monitoring, they report to the

all other matters, including

Director,

PEED.

to the Engineer-in-Chief,

changes

grey
is

seem

areas

in

such

an

currently

functioning

necessary.

It

would.

119

nevertheless,

seem appropriate if even the progress reports

on the hardware component cartfe to the PPMU through the PHED
latter would be available and

so that the comments of the

this would also serve as a review of the PHED’s performance
as a major partner in the project.

D.

Delegation of powers to the Director, PPMU:

15.37

TVs

mentioned

earlier,

the

PPMU

is

nor

has

the

Director,

major

head

of

department

of

government

delegated

the

powers

conversion of the

of

a

PPMU into

a

separate

not

a

separate
PPMU

been

department.

The

department

is

not

recommended because there would be little advantage in doing

so. The PPMU is. in effect.

the unit in government in charge

of the project and the PHED and other agencies work with it

and not independently. Its strength lies in being a part of
the secretariat.

If it were to be converted into a separate

department there would be the
being

hierarchically

on

par

distinct disadvantage of its

with

the

PHED

and

other

departments associated with the project which would result in
a need for coordination at government level.

15.38

It would.

however.

seem necessary to assign to the

Director some of the powers of a head of department.
could be done through government orders.

which

Such powers would

relate to expenditure on equipment for the office.

travel.

120

leave and the like.

Such a delegation would avoid issues of

internal management having to go to the Secretary which would
be both a saving in time and effort.

15.39

It has been stated earlier that the lack of financial

and administrative powers regarding sanctions

and approvals

cannot be asserted as having inhibited implementation of the
project. No special delegation of such powers to PPMU or to

any other authority seems necessary.

E.

Accounting matters:

15.40

The payments by the PPMU to the NGOs are now released

through the Well Boring Division of the PEED. This system was
instituted in the initial stages of the project before the
for this project was developed.

current system of accounts

Under the

latter.

the Cells have bank accounts

their Letters of Credit
through

payments

system

accounting

into which

are paid and from which they make

This

cheques.

for

the

permits

project

an

exclusive

facilitating

easy

computation of expenditure and claiming of funding. However,
the Director, PPMU has not been permitted to open such a bank

account
I

therefore.

and.

payments

PPMU's

to

NGOs

are

made

through the Well Boring Division of the PEED. Apart from the
delays

that

assignment
operate

the

occur.

of

this

system complicates

expenditure

funds.

to

the

The payments

to

relevant

NGOs

accounting and

agencies

that

the

PEED

through

121

could no doubt be avoided by permitting a bank account to oe
opened

in

the

name

of

Director,

the

PPMU

so

that

such

payments could be made directly by the PPMU. However, to vest

full responsibility and control with regard to the activities
of the NGO in the district.

district Project

Cell

is

it would be appropriate if the

assigned the

task

of paying

the

NGOs. Since the Cell operates on a local bank account delays
would be avoided maintaining.

at the same time,

the strong

links that ought to exist between the cell and the NGO in a

district.

It

would/

however.

be necessary

to

increase

the

>

quantum of

the

Letter

of

Credit

to

the

cells

as may be

required. Such an arrangement must be considered as part of
the recommendation made earlier that the contract with the

district NGO is awarded by the cell concerned.

V.

Delegation
Committee:

15.41

The Empowered Committee is vested with full powers of

of

powers

vested

in

the

Empowered

government except, as indicated earlier, in cases of purchase
of plant and machinery worth more than one crore rupees.

It

would be desirable to restrict the agenda that this Committee
considers to the most important issues.

15.42

More

frequent

meetings

of

the

Empowered

Committee

would go a long way to inculcate a sense of urgency in the
project

agencies

at

all

levels.

Its

main

role

should be

122

dealing

with

policy

issues

and

ensuring

effective

coordination between departments.

15.43

To enable the Empowered Committee to perform its role

better. the following recommendations are made:-

a) A Management
Sub-Committee
of
the
Empowered
Committee could be constituted to perform, by
delegation by the Empowered Committee,
certain
functions of the latter. These could include
matters which are mostly concerned with operational
issues and now included in G.O. RDP 72 PPM 94 of 17
June 1994. These are (i) finalization of villages,
(ii) finalization and approval of action plans of
villages/districts, and (iii) purchase of vehicles.
In general. this Sub-Committee could deal with all
matters that do not involve substantive matters of
policy.
c) To render monitoring of the project more effective,
a Monitoring
Sub-Committee
of
the
Empowered
Committee could be constituted, This Sub-Committee
should have a regular schedule of monitoring of
proj ect activities, quantitative and qualitative,
and a system of follow up of the results of
monitoring.

VI.

Consultancies for Design, Construction Supervision and
Training:

15.44

The consultancy arrangements relating to desi'gn of the

water

supply

construction

systems
have

and

been

for

supervision

reviewed

of

separately

quality

of

and

some

modifications in the current roles and terms of reference of

these two consultants have been suggested.

15.45

In addition to the modifications

relating to the consultant

in the arrangement

for construction supervision and

123

the better control that these would give to the Project Cell,
it would be useful to develop a second level of inspections.

While

authorities,
while

a

work

is

nor

progress

in

is

at

take place

do not

these

out

carried

doubt

no

are

inspections

various

by

regular

intervals

an

effective

there

mechanism of follow up. It would be desirable to ensure that

inspection of works with particular reference to quality of
construction

Superintending Engineer of the PHED,

It

rigorously.

and

consisting

panel

a

that

suggested

regularly

done

is

Circle

the

of

is

the EE of the Cell and

an outside expert be established in each district for this
purpose. A system for regular inspections and follow up of

observations would have to be developed.

15.46

Among the consultants,

could

be

to

have

been

would

have

to

said

consultancy

the consultancy for Training
the

be

most

successful.

This

with

the

even

continued

This is because

structural changes suggested for the PPMU.

categories

of

skill have to be developed for functionaries

at

training has
personnel.

field

to

and

level

representatives
officials.

It

be

imparted to

orientation

innumerable

has

of

the

panchayati

would

be

the

be

provided
raj

to

elected

institutions

responsibility

of

the

and

social

scientist in the PPMU to coordinate the activities of this
consultant to ensure that the necessary training programmes

are carried out successfully.

The training of the staff of

124

the district NGOs would be one among the functions of this
■consultant.

VII.

Village Water Supply and Sanitation Conrnittee:

15.47

The involvement of the village community in activities

relating to water supply and environmental sanitation is a
unique feature of this project.

The

operational mechanism

for this purpose is the VWSC. To render this committee more

effective. the following measures are recommended:

15.48

a)

The VWSC should be reconstituted with a maximum of
twelve members with at least a third of the members
being women and with representatives of the
SCs/STs. At least eight of these members must be
elected/selected by the Gram Sabha;

b)

The Chairman should be from the village and the
Gram Panchayat members from the village should be
members,
subject
to
a
maximum
of
four,
elected/selected by the Gram Sabha;

c)

The VWSC should have legal status under the Act.
This could be conferred by designating it as a subcommittee of the Gram Panchayat, with specific
responsibilities and a defined area jurisdiction
limited to the village, This would provide legal
authority for levies;
In

fact.

committee.

under

the
the

formation

Act,

of

would

a

village

seem

development

desirable

with

responsibility for all development activity in the village.

If such a committee could be established. it would eventually
replace the VWSC and also help

in activities

relating to

health, watershed development,etc.

125

VIII.

Creation of an independent project authority:

15.49

The management of the project is now completely vested

in

government

take

would

agencies.

An

out

such management

could be

envisaged.

would be

that

The

arrangement

institutional

of

rational

that

departmental

structures

such

arrangement

for

an

be

authority would

(i)

not

subject to government procedures or pressures.

(ii)

be able

an

independent

to consider technical and other issues objectively and with

far more

independence

than

is

possible within

government.

(iii) be able to determine its own procedures and make
mid-term

(iv)induct

consultations.

corrections

without

protracted

best

expertise

without

the

(v)

manage

staff

the

predetermined

hierarchies.

constraints
issues

of

with

greater expedition and to the benefit of the organization and

(vi) manage finances for optinum returns.

institution

A possible

15.50

of

this

nature

would

a

be

society registered under the relevant law and vested with all

authority for management of the project3. However, ^ven such
an

independent

certain

institutional
that

features

independence.

If

a

structure

might

society were

tend

to

be

would

to

to

have

restrict

its

have

established

for

a

3 A

similar project in Uttar Pradesh is being funded by
the World Bank. A Society has been formed for the
implementation of this project. A detailed description
of the management structure is available in the Staff
Appraisal Report, Uttar Pradesh Rural Water Supply and
Environmental Sanitation Project, May 1996, World Bank.

126

project of
official

this

funded by

nature

agencies,

donor

it

World Bank or

the

have

would

to

other

have government

officers on the board of management because the World Bank
other

and

funding

government-to-government

agencies

would

require the State government’s guarantee of performance and
return of loan funds. The State government cannot be expected

to

extend

guarantees

such

management

without

In

control.

other words. the independence of the institution would not be

as total as it would have been had it been a NGO.

Any institution that is responsible for large scale

15.51

activities spread over wide spread areas and involving local
community participation would have to develop fairly strict

hierarchical

controls

and

procedures.

firm

This

would

be

particularly necessary when the elements of the project are
of NGOs.

Such

to

what

exists in government. Since official funds are involved.

the

ajidit

and

sought

to be

control

measures

society

a

implemented through

would.

be

would

in

subject

effect.

the

to

network
be

equivalent

rigor

of

accountability.

However, such an institutional structure would have a

15.52

greater degree

than

a

of

government

flexibility

agency.

and

Its

capacity

internal

for

innovation

structure

would

largely determine its efficiency and its ability to perform
better

than

a

conventional

government

agency.

A

large

127

organization with district units

and units

size with consequent

levels would have the disadvantage of

possibilities
Alternatively,

as

federated

of

dilution

of

smaller area

at

control.

management

an apex society with district level societies
members

where it belongs,

would

functional

cast

responsibility

namely on the district agency.

The latter

could in turn be a federation of village level organizations.
A society for an activity such as water supply or sanitation

could more usefully function as an apex body of local groups
or

societies

and

serve

a

as

strong

forum

for

their

betterment.

15.53

Another alternative structure could be an apex society

which implements the programme through a single NGO for each
district,

the latter being carefully chosen on the basis of

its ability to manage all elements of the programme.

15.54

The formation of a society for implementation of such

programmes with a suitable structure down to the field level

would take considerable time. As an innovative approach it
would seem to offer an alternative approach for the follow on
project.

However,

if

the

suggested

management

changes

suggested earlier in the present system are effected and the

experience proves satisfactory.

a radical change of approach

of this nature may not be necessary.

128

15.55

It is, therefore, recommended that (i)

changes in management

structure

of

the

the suggested

current

system be

implemented and continuously evaluated in the next few months
and (ii) a detailed evaluation be made of the experiment in
Uttar Pradesh for a proper appreciation of the need for such

an independent society.

IX.

Short Term and Long Term Measures:

15.56

The project is expected to be completed by June 1999.

Most of the management changes suggested herein could be in
place with minimum delay since they do not involve radical
in

changes

system.

the

considered by a Sub
which

could

also

The

recommendations - could

be

Committee of the Empowered Committee
assigned

be

the

responsibility

of

implementation of the suggested management changes.

It need

scarcely

be

emphasized

that

the

not

get

delayed

on

the

that

these management

changes

are

a circular

causation

of

ground

necessary but would take

time

project

should

delay.

15.57

The management changes could be built into the follow

on project since there is time for the preparation of the
latter.

As suggested.

independent

the need for or desirability of an

institutional

structure would need

a

separate

careful evaluation.

129

Chapter XVI

FOLLOW ON PROJECT

The Integrated Rural Water Supply and Environmental

Sanitation Project under consideration was planned to cover
1200 villages. The need to establish water supply systems in
other villages where they do not exist or where they are

inadequate

continue

would

to

a

be

priority

concern.

Recognizing this need, the development of a follow on project

similar

to

the

one

under

implementation

experience in implementation of the

is

likely.

The

current project would

guide the determination of the components of the project, its

time span, management structures and other aspects.

The evaluation of the structure of the current project

16.2

presented in this

report would indicate that.

among other

matters, the major issues are:of

the

district

level

management

a)

reorgani zation
structure

b)

reorganization of the management structure of the
PPMU

c)

reconsideration of the consultancy appointments

d)

considerable improvement
follow up procedures

e)

delinking of the water supply component from other
components

f)

delinking of watershed development component

of

the

monitoring

and

130

16.3

When

follow

the

on

project

is

designed,

it

is

recommended that the suggestions made earlier with regard to
these aspects be
For

structure.

adopted while

convenience.

determining the management

the

main

recommendations

are

summarized again.

The district Project Cell would be reorganized as
follows:

16.4

a)

The structure of the Project Cell should be based
on the premise that this is clearly a "district
level project".

b)

The character
disciplinary.

of

the

Cell

should

be

inter-

i)

The Cell should be headed by a senior person
selected for management skills. A senior
of
the
Karnataka Administrative
officer
Service could be posted but the post need not
necessarily be filled by working officers. A
wide choice would be available from the pool
of recently retired officers, and the private
sector including those who have associated
with the larger NGOs. In fact, considering the
short tenure of these posts, appointment from
the latter categories would be advantageous
because terms and conditions could be generous
enough to ensure devoted work and the
appointment would be on contract.

ii)

The post suggested above would be in addition
to the current staffing pattern of the cell
which would have to continue to provide the
engineering skills. This would include the
Executive Engineer, an Assistant Executive
with
two
to
three Assistant
Engineer,
Engineers.

iii) In addition to the staff and posts indicated
above, the Cell should include staff members
with experience in working with NGOs, the
community and social issues. Posts of a Social
Scientist to liaise with the NGOs and of a
Health Education Specialist would have to be
included in the Cell. Such specialists would
be available in departments such as social
131

welfare, womeW&’-and child development, the
Health department, the Land Army and the like.
In this case too, open market selection would
be an advantage for the reasons mentioned
earlier.

iv)

c)

The Project Cell has currently some supporting
staff, including an Accounts Section. These
staff and this Section would continue as part
of the reorganized cell.

The induction of the regular Engineering Divisions
of
the
ZP
for purpose
of
supervision
of
construction
and
Environmental
Sanitation
activities would be desirable. These Divisions have
engineering staff down to field level and such
monitoring duties would not add to their workload
to any significant extent. The coordination between
the Project Cell and these Divisions would have to
be provided by the CEO.
If this responsibility of monitoring the quality of
construction and general progress and keeping the*
Project Cell informed is assigned to the regular ZP
Divisions, marginal additional field staff would be
necessary. The latter could consist of AEs and JEs,
the number being determined as appropriate in each
district depending on the number of project
villages and associated criteria.

The advantage of such field staff, placed in the
regular Engineering Divisions of the ZP, who would
be mainly concerned with works under this project
would be that after the project ends expertise for
long term maintenance and sustainability would be
available.

One NGO is recommended to be appointed for a district

16.5

with the following features
a)

All activities in a district, excluding engineering
elements, should be managed by a single NGO. There
would be only one NGO per district.

b)

All software components in the district, including
HSHE, would be managed by this single NGO. This
would permit better supervision and monitoring.

132

c)

The district NGO must be appointed by the CEO so
that links are clearly defined. PPMU would assist
in selection but direct control must lie in the
district.

d)

The NGO would have to have sufficient number of
staff members formed into teams, the number of
teams depending on the number of villages.

e)

The NGO would have to employ an engineer per team
for better interaction with the community and
liaison with the contractors and consultants.
The NGO must appoint part-time village
level
motivators from the village community in each
village, preferably women.

f)

The PPMU would be restructured as follows:-

16.6
i)

The posts of Social Scientist and Health Specialist
would continue but the incumbents would have to be
well qualified professionals chosen from a much
wider field.

ii)

In addition, a professional, with experience in
would
be
participation
management,
community
for
coordination and overseeing the
inducted
district NGOs.

iii)

A single consultancy for overseeing all the
necessary,
if
the
district
NGOs
would
be
professionals suggested in (i) and (ii) above are
not available. If such professionals cannot for any
reason be appointed, the single consultancy would
be necessary.

iv)

The staff suggested above would be in addition to
the supporting staff that now exist in the PPMU.

16.7 The Consultancy appointments are recommended to be as
follows:

e

a)

The Design Consultant would be necessary and should
continue till final designs are completed and
modified bill of quantities and estimates are
prepared.

b)

One Construction Supervision consultant would be
appointed for a district. Reputable institutions or
133

highly qualified individuals, provided they have
the necessary organization, could be appointed.
in any case

c)

The HSHE consultant is not necessary.
not on a long term basis;

d)

The CP Management Consultant is not necessary.

e)

The Training Consultant would have to continue. This
consultant could induct other consultants or
experts for short periods of time, if necessary,
for specific activities.

The

rationale

for

been

has

recommendations

these

provided earlier.

Reporting

16.8

and

Monitoring

systems

would

have

be

improved on the following lines

a)

The parameters on which information would be
obtained for monitoring and the indicators that
would be used for this purpose need to be developed
well in advance.

b)

The system must be established well before project
activities acquire momentum.

c)

data,
with
The computerization of essential
for
analysis
and
monitoring.
appropriate soft ware
is essential.

16.9

schemes

Delinking

of

water

supply

for

the

reasons

indicated

components.

from

elsewhere

other

in

this

report, would be desirable in the follow on project too.

16.10

The Watershed Development and recharging of ground

water component would have to be excluded from the follow on
project

in

case the

criteria for

discussed earlier. continue.

selection

of

areas.

as

If the composite approach that

134

does not distinguish
non-arable

arable (and private) land from

between

(or government)

it could be

land is adopted,

a

part of this project. However, the balance of advantage would

lie in implementing this activity under a separate project.
coordination being established to

the extent

that

emphasis

could be on watershed programmes that would benefit project

villages.

16.11

Committees of the Empowered Committee

The two Sub

suggested earlier, for expeditious decision making. should be

established.

These are the Management Sub-Committee and the

Monitoring Sub-Committee. The Empowered Committee should meet
more often to ensure that the emphasis on project activities

does not get diluted through routine management practices.

16.12

The

change

in

the

character

development committee should be

of

fostered.

the

VWSC

into

a

This would avoid

committees being set up for various specific purposes at the
village

level

and

encourage

some

degree

of

coordination

between inter-related programmes.

16.13

The early commencement of some elements of the project

is essential. The current project has suffered seriously due

to

certain

activities

being

experience would indicate that.

commenced

too

in particular.

late.

This

the following

135

components should be commenced at least a year or two before
the components which result in asset-building are commenced:-

a)

Appointment of the district NGO and CP activity,
HSHE activities, formation of the VWSC and training
of local community leadership;

b)

Procurement of equipment for the PEED for improving
its infrastructure;

c)

Establishing indicators and devising an effective
monitoring systems in all concerned offices;

d)

Reorganizing the PPMU;

In fact/ these should be completed by the time implementation

of the other components begins.

16.14

The adequacy of the structural changes suggested or

the need for an independent institution for implementation of
If the

the follow on project needs careful consideration.
structural changes

suggested herein are

adopted.

it

would

seem that the same management structure would suffice for the

follow

on

project

too.

The

issues

involved

in

the

estab 1 i shment of an independent society for implementation of
the project have been discussed earlier. At first sight.

it

would seem doubtful if this would be a better alternative to

what would be in place after the structural changes are made.
The management of the society would be mostly official and it
would be dealing with Bank funds provided through government
and, therefore/ subject to all the stipulations of government

with regard to control over expenditure and the requirements

of audit. Since such an institutional structure has recently

136

been established for a similar project in Uttar Pradesh, it

is

suggested

that

it

would

be

useful

to

evaluate

the

experience in that State of this management structure before

a decision is taken.
done.

It is recommended that till this is

the consideration of the formation of a society for

implementing this project should be postponed.

137

Chapter XVII

SUMMARY OF RECO4MENDATI0NS

The recommendations made in the preceding chapters are
briefly summarized herein. Reference to the relevant paras is

provided. The summary,

for convenience,

follows the order of

the chapters. Chapter XV must. in particular. be referred to
for fuller discussion of these recommendations.

1.

An analytical study should be made of the system of

costing

of

consideration

the

water

comparative

works

supply
data

of

works

taking

into

implemented

under other such programmes and this project to provide

guidance regarding control of costs

in future.

Paras

5.13 to 5.15

2.

A single NGO should be

responsible

for all

software

components in a district. including HSHE. This NGO must
z
have the necessary staff and should be appointed by the

CEO of the ZP. Paras 8.7, 15.21 to 15.25.

3.

The Community Participation Management Consultant on the
present terms and conditions must be replaced to provide

more effective supervision and guidance to the district
NGOs

and the necessary administrative support

to the

PPMU in the management of these NGOs.

138

4.

5.

i)

A professional should be inducted into the PPMU for
this purpose. Para 15.29(b)

ii)

The
assistance
of
a
consultancy organization
between the PPMU and the district NGOs would be
necessary if the single professional suggested
above is not considered sufficient or is unable to
carry out these responsibilities fully. Paras 8.8,
15.30

The Design Consultant is necessary.
i)

The services of this consultant should continue
till the commencement of the construction work so
that all functions relating to design, including
changes that may be found necessary when the work
commences,
relieving
the
Consultant
for
Construction
Supervision
of
the
latter
responsibilities. Paras 9.9

ii)

For the follow on project. the scope of the work of
this consultant should be clearly defined to ensure
that the process of community participation is not
curtailed and to take into account (i) above. Para
9.10

The

role

and

character

of

Consultant

the.

for

Construction Supervision need to be redefined.

i)

One such consultant should be appointed for each
district. Para 10.11

ii)

The terms of reference would have to exclude
responsibilities for modification of designs or
estimates at the time of construction. Para 10.12

iii) Firm conditionalities should be specified regarding
the number, qualifications and experience of the
staff employed. Para 10.13

6.

The component relating to Groundwater Recharge needs

reconsideration
issues.

Till

on
such

methodological
time

these

are

and

sorted

operational
out.

the

139

implementation of this component may be kept on hold.
Paras 11.3 to 11.11

7.

Action to implement the elements under leak detection,

water quality monitoring and purchase of equipment for
the PHED must be initiated urgently and its completion

monitored. Paras 12.2 to 12.12

8.

Habitat

development

and

HSHE

components

must

receive

urgent attention. The mechanisms for interaction between

the district

weak

and

Project Cell,

must

be

the NGOs and the VWSC are

improved.

Paras

13.2

to

13.8,

15.15(ii), 15.30

9.

10.

The HSHE component must be implemented urgently.
i)

The appointment of a long term Consultant for HSHE
is unnecessary. Paras 13.9 to 13.14, 15.15(iii)

ii)

The expertise available in the Health Department of
Health Education should be fully utilized and the
staff of that Department associated with the
implementation of this component. Paras 13.13,
15.15(iii)

The monitoring system needs improvement.
i)

The qualitative aspects of monitoring must be
improved, For this purpose appropriate indicators
should be developed. Paras 14.8, 14.12, 14.13,
15.31, 15.36

ii)

The use of the reporting system as a management
tool must be improved both in the PHED and in the
district
Project
Cells.
Follow
up
of
the
conclusions of inspections and monitoring must be
built into the system of management. Paras 3.14,
14.10, 14.11
140

iii) Pending the appointment of the MIS Consultant, as
an interim measure, an internal review should be
made of the system of reporting and a set of
indicators developed for qualitative aspects. Para
14.13

11.

iv)

Indicators that would assist in assessing the
sustainability of the project would also have to be
developed. Para 14.14

The

component

relating

from

other

delinked

water

to

supply

components

and

should

be

implemented

separately. Paras 15.5 to 15.9

12.

The district Project Cell must be restructured to make
it

disciplinary

multi

and

more

The

effective.

structure should be based on the premise that this is a
"district

level

project".

Paras

3.9,

15.3,

15.10

to

15.15, 15.35

13.

i)

It should be headed by a senior managerial person,
with specialists in social communication and health
communication. Para 15.15 (i) and (iii)

ii)

The induction of the regular Engineering Divisions
of
the
ZP
for
purpose
of
supervision
of
construction
and
environmental
sanitation
activities would be desirable. Paras IS.l^to 15.20

The structure of the PPMU needs reconsideration.

Paras

15.26 to 15.28
i)

The posts of Social Scientist and Health Specialist
need to be upgraded in terms of professionalism. In
addition a professional who can oversee
the
district NGOs is necessary. Para 15.29

ii)

The responsibilities with regard to engineering
aspects that now vest with the PPMU should be
assigned to PHED. Paras 15.32 to 15.34

141

iii) The Director, PPMU should be delegated the powers
of a head of department. Paras 4.4, 15.37 to 15.38

If the recommendation made above is accepted, it
would be necessary to permit the Director, PPMU to
open and maintain a bank account as prescribed in
the accounting procedure. Paras 4.4, 15.40

iv)

14.

Special

delegation of

agencies.

departments

necessary.

The

any

of the

in charge of the project

is not

financial

powers

powers

currently

to

available

would

seem

sufficient. Paras 4.7 to 4.9, 15.39

15.

Two functional Sub-Committees of the Empowered Committee
should be

established.

These

are

the Management

Sub-

Committee and the Monitoring Sub-Committee. The meetings

of

the

Committee

Empowered

need

to

frequently. Paras 3.21, 4.10 to 4.12,

16.

be

held

more

15.41 to 15.43

To strengthen the system of inspection of construction.
a

panel

at

the

district

level

could

be

established

consisting of the Circle Superintending Engineer of the

PHED,

the

Executive

Engineer of

the

district

Project

Cell and an independent outside expert. Para 15.45

17.

The Training Consultant would be necessary and must be

continued. Coordination with the professionals suggested

in the PPMU would have to be effective. Paras 3.9,

6.16,

15.46

142

18.

The

establishment

of

independent

an

the project would have

management of

society

for

to be carefully

considered. An independent evaluation of this management

structure in Uttar Pradesh would be desirable before a
view is

taken.

The

measures

suggested herein

be

may

implemented and evaluated before a radical institutional

structure is adopted. Paras 15.49 to 15.55

19.

The VWSC should have a legal status and its composition.
should provide for women members and SC/ST members. The

having

of

possibility

a

development

village

single

committee should be explored. Paras 15.47 and 15.48

20.

All

"software”

advance

components

commencement

the

of

be

must

well

commenced

of

in

"hardware"

the

components. Paras 6.15, 16.13

21.

The short and the long term recommendations made herein

could be considered by a Sub-Cozmittee of the /Empowered
Committee. Paras 15.56, 15.57

22.

The Follow on Project

the recommendations made above

are valid for the follow on project too. An independent

of

evaluation

project
formation

in

of

the

management

Uttar

Pradesh

an

independent

structure

muse

be

society

of

a

similar
the

made

before

is

considered

a

viable alternative. Paras 16.4 to 16.14
143

ANNEX I
PROCEEDINGS OF THE GOVERNMENT OF KARNATAKA

Subject:

Integrated
Rural Water Supply &
Environmental Sanitation ProjectConstitution of a Panel of Individual
Consultants to recommend changes in the
Institutional Structure of implementa­
tion under the project-reg

PREAMBLE;

Government of Karnataka is implementing an Integrated
Rural Water
Supply & Environmental Sanitation Project with
the financial assistance from the World Bank in 12 districts
covering 1200 villages since June 1993.
The total cost of
the project is Rs.447.20 crores. The project is slated to be
completed by June 1999.
The basic objective of the project
is to improve the health conditions of the rural population,
It is proposed to achieve this objective through the Piped
Water Supply,
Environmental Sanitation, Health Education
etc.
The expenditure as on today is Rs.57 Crores as against
the targetted Expenditure o-f about Rs. 220 Crores.

Recently there was Mid-Term Review of the Project by the
World Bank Authorities.
The Aide Memoire of the Mid-Term
Review suggested to
review the project institutional
structure so as to make it conducive for the implementation
of the project before the project closing date of June 1999.
Considering the nature of the project, project objectives,
the current procedures that are being followed .for the
implementation
of the project and the institutional frame
work, it is also the considered view of the Govt of Karnataka
the present organisational structure is not enough for
effective implementation of the project.
Therefore, it has
become necessary to modify the implementation structure so as
to implement the project as per the project design and scope
well within the project completion period of June 1 999
itself.

The Government
of Karnataka having considered the
issue in detail and in
keeping
in view the nature,
objectives,
current
procedures
being
followed
for
implementation of the project has decided to constitute a
Panel of Consultants on individual consultancy basis to
review the institutional frame work created for the
implementation of the project and to suggest proper

I*

. .2

institutional structure that may be considered necessary to
enable the Government to implement the project within the
project period itself and to review the delegation of powers
and suggest optimum changes that may be considered necessary
Therefore,
for the implementation of the project.
Therefore, the
following orders are issued.

GOVT ORDER NO RDP 197 PPM 96 DATED 23-11-1996

1 .

In the above circumstances , the Government of Karnataka

I

are pleased to constitute a Panel of Consultants on Individua
Consultancy basis consisting of the following
1.

Shri. P. Padmanabha, IAS (Retd)
No. 216, Double Road
Indira Nagar, II Stage
Bangalore - 560 038
Convenor of the Panel

2.

Shri. Gulam Ahmad
Engineer-in-Chief, (Retd)
No 412, 13th Cross, 7th Main
II Stage, Indira Nagar
Bangalore - 560 038

3.

Representative of the
Indian Institute of Management
Bannerghatta Road
Bangalore

Each Consultants of the Panel shall be entitled for a payment
of a consultation fee of Rs.50,000\-

(Rupees Fifty thousand

only) actual travelling expenses for travel within the State
including local travel and a sitting fee of Rs.250/- per day.

2.The Terms of Reference of the Panel shall be as follows:
(1)To
review the Institutional frame work including
the District Level Co-ordination Committee created
for the implementation of the Karnataka Integrated
Rural Water Supply & Environmental
Sanitation
Project being implemented with the financial assis-

*

. .3
tance from the World Bank and to suggest changes that
may be considered necessary to enable the Government
of
Karnataka to implement the project as per the
Project Scope and Objectives wel,! within the
Project Period itself;

(2)To review the delegation of powers to the Officers
Institutions and to suggest changes that may
and
be considered conducive for the proper implementation of the project;

other relevant issues as may be
(3)To
consider
necessary by the Panel to implement
considered
Rural Water Supply &
the Karnataka Integrated
Sanitation Project in a effective
Environmental
way.

»

(4)To consider implementation structure, delegation
of powers and other aspects considered necessary
by the Panel to implement the likely follow on
project pertaining to the Integrated Rural Water
Supply & Environmental Sanitation in Karnataka
to be
taken up with the financial assistance
from the World Bank.

Panel

The

of Individual Consultants shall submit an

Interim Report in respect of the Institutional frame work and

of

delegation

covering

powers

within one month and the Final Report

all aspects pertaining to the implementation of the

Karnataka

Integrated

Rural

Water

Supply & Environmental

Sanitation project and on the implementation structure/
delegation of powers and other aspects considered necessary

by the Panel
pertaining

to

to

implement

the

the

Integrated

likely

follow on project

Rural

Water

Supply

&

. .4

Environmental Sanitation
assistance

from

Secretarial

assistance

World

the

the Project Planning

to be taken up with

for

and

the

financial

Bank wihin three months.

the

The

Panel would be provided by

Monitoring Unit.

BY ORDER AND IN THE NAME OF THE
GOVERNOR OF KARNATAKA
A
Ul. __
l|
(M.R. IVIJAYAK
Directqr, PPMU & E/o
Addl. Secretary to Government
Rural Development & Panchayat Raj
Department

To:
1 . Accountant General in Karnataka, Bangalore
2. PS to Minister for Rural Dev & Panchayat Raj, Vidhana
Soudha, Bangalore
3. PS to Development Commissioner, Vidhana Soudha, Bangalore
4. PS to Principal Secretary to Govt, RD & PR Dept
5. Engineer-in-Chief, PHED, Bangalore
6. PA to Secretary to Govt-II, RD & PR Dept
7. Superintending Engineer, PPMU RD & PR Dept
8. Jt. Controller of Accounts, PPMU, RD & PR Dept
9. Member concerned

instreg.com

Media
12783.pdf

Position: 1801 (5 views)